Casio QT 6000 Service Manual - Page 81

ERROR CODE LIST, Error messages - cash drawer

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9. ERROR CODE LIST 9-1 Error messages When an error occurs on a QT-6000 terminal, a buzzer sounds and the appropriate error message appears on the main display, indicating what action to take. The following table lists the error messages and describes the action to take. Prompt message Meaning Action Operator mistake. Operation error Perform proper operation. E001 Wrong mode. Check tracking (Open mode error) Return the mode to its original setting. E003 Wrong operator. Error clerk/Error clerk in check tracking Input correct check number or assign the proper clerk. E005 Insufficient memory. Memory allocation over Reallocate memory. E011 Close the drawer. Drawer compulsory Close cash drawer. E012 Journal paper end. Journal paper end Replace journal paper. E014 Receipt paper end. Receipt paper end Replace receipt paper. E015 Check R/J printer. Internal R/J printer error Check the internal R/J printer. E016 Change back to REG Prohibit plural operation in REF/REG- Switch to another mode and then back to mode. mode the REF/REG- mode again. E017 Enter Check/TBL number. Check number compulsory Input a check number. E018 Enter Table number. Table number compulsory Input a table number. E019 Enter Number of covers. Cover compulsory Enter the number of customers. E020 Enter Seat number. Seat number compulsory Input a seat number. E023 Stock running short. Alarm when any item drops below its Perform stock maintenance. programmed minimum stock quantity during registration. E024 No stock is available. Error when actual stock value for a Perform stock maintenance. registration items is a negative value. E028 Not found PLU or C/D is Scanning PLU is not found or OBR code Re-enter the PLU code. mismatch. is mismatched. E029 No registration is Attempted registration whilst partial Finalize the transaction. possible while you are in tender operation is being done. the tender operation. E031 Press ST key before ST compulsory Press ST key. Finalization. E033 Enter tendered amount. Amount tender compulsory Enter tendered amount. E035 Change amount Change amount exceeds the limit. Enter amount tendered again. exceeds the limit. E036 Remove money from the Contents of the drawer exceed the Perform pickup operation. drawer. programmed limit - Sentinel function. E037 Digit or Amount H.D.L., H.A.L., L.D.L. error Enter correct unit price/amount. Limitation Over. E038 Perform Money Money declaration compulsory Perform money declaration. Declaration E040 Issue Guest Receipt. Guest receipt compulsory Issue a guest receipt. E041 Print Validation. Validation compulsory Perform validation operation. E044 Print Cheque. Check print compulsory Perform check print operation. E045 Print Check- Check endorsement compulsory Perform check endorsement operation. Endorsement. E046 REG Buffer Full. Please Registration buffer full Finalize the transaction. Finalize or NB. Allocate sufficient buffer. E047 Print bill. Slip compulsory Perform slip printing operation. E048 Insert Slip Paper and Alarm when no paper is inserted in the Insert new slip paper. retry. Slip. E049 CHECK memory full. Check tracking index full/near end Finalize and close the check number currently used. E050 Detail memory full. Check tracking memory full/near end Finalize and close the check number currently used. - 79 -

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— 79 —
Perform proper operation.
Return the mode to its original setting.
Input correct check number or assign the
proper clerk.
Reallocate memory.
Close cash drawer.
Replace journal paper.
Replace receipt paper.
Check the internal R/J printer.
Switch to another mode and then back to
the REF/REG– mode again.
Input a check number.
Input a table number.
Enter the number of customers.
Input a seat number.
Perform stock maintenance.
Perform stock maintenance.
Re-enter the PLU code.
Finalize the transaction.
Press ST key.
Enter tendered amount.
Enter amount tendered again.
Perform pickup operation.
Enter correct unit price/amount.
Perform money declaration.
Issue a guest receipt.
Perform validation operation.
Perform check print operation.
Perform check endorsement operation.
Finalize the transaction.
Allocate sufficient buffer.
Perform slip printing operation.
Insert new slip paper.
Finalize and close the check number
currently used.
Finalize and close the check number
currently used.
Operation error
Check tracking (Open mode error)
Error clerk/Error clerk in check tracking
Memory allocation over
Drawer compulsory
Journal paper end
Receipt paper end
Internal R/J printer error
Prohibit plural operation in REF/REG–
mode
Check number compulsory
Table number compulsory
Cover compulsory
Seat number compulsory
Alarm when any item drops below its
programmed minimum stock quantity
during registration.
Error when actual stock value for a
registration items is a negative value.
Scanning PLU is not found or OBR code
is mismatched.
Attempted registration whilst partial
tender operation is being done.
ST compulsory
Amount tender compulsory
Change amount exceeds the limit.
Contents of the drawer exceed the
programmed limit — Sentinel function.
H.D.L., H.A.L., L.D.L. error
Money declaration compulsory
Guest receipt compulsory
Validation compulsory
Check print compulsory
Check endorsement compulsory
Registration buffer full
Slip compulsory
Alarm when no paper is inserted in the
Slip.
Check tracking index full/near end
Check tracking memory full/near end
9. ERROR CODE LIST
9-1
Error messages
When an error occurs on a QT-6000 terminal, a buzzer sounds and the appropriate error
message appears on the main display, indicating what action to take.
The following table lists the error messages and describes the action to take.
Operator mistake.
E001
Wrong mode.
E003
Wrong operator.
E005
Insufficient memory.
E011
Close the drawer.
E012
Journal paper end.
E014
Receipt paper end.
E015
Check R/J printer.
E016
Change back to REG
mode.
E017
Enter Check/TBL number.
E018
Enter Table number.
E019
Enter Number of covers.
E020
Enter Seat number.
E023
Stock running short.
E024
No stock is available.
E028
Not found PLU or C/D is
mismatch.
E029
No registration is
possible while you are in
the tender operation.
E031
Press ST key before
Finalization.
E033
Enter tendered amount.
E035
Change amount
exceeds the limit.
E036
Remove money from the
drawer.
E037
Digit or Amount
Limitation Over.
E038
Perform Money
Declaration
E040
Issue Guest Receipt.
E041
Print Validation.
E044
Print Cheque.
E045
Print Check-
Endorsement.
E046
REG Buffer Full. Please
Finalize or NB.
E047
Print bill.
E048
Insert Slip Paper and
retry.
E049
CHECK memory full.
E050
Detail memory full.
Action
Meaning
Prompt message