Cisco 7965G User Guide - Page 20

16 Handset light strip Indicates an incoming call or new voice message. 17 Phone screen Shows phone features. Accessing Voice Messages, page 60 Understanding Phone Screen Features, page 14 Understanding Lines and Calls To avoid confusion about lines and calls, refer to these descriptions: • Lines-Each corresponds to a directory number or intercom number that others can use to call you. Each line corresponds to a directory number or intercom number that others can use to call you. The Cisco Unified IP Phone 7965G supports one to six lines and the Cisco Unified IP Phone 7945G supports one to two lines, depending on configuration. To see your phone lines, look at the right side of your phone screen. You have as many lines as you have directory numbers and phone line icons: . • Calls-Each line can support multiple calls. By default, your phone supports four connected calls per line, but your system administrator can adjust this number according to your needs. Only one call can be active at any time; other calls are automatically placed on hold. Understanding Line and Call Icons Your phone displays icons to help you determine the line and call state. Icon Line or call state Description On-hook line No call activity on this line. Off-hook line You are dialing a number or an outgoing call is ringing. Connected call You are connected to the other party. Ringing call A call is ringing on one of your lines. Call on hold You have put the call on hold. See Using Hold and Resume, page 24. Remote-in-use Reverting call Authenticated call Another phone that shares your line has a connected call. See Using a Shared Line, page 40. A holding call is reverting to your phone. See Using Hold and Resume, page 24. See Making and Receiving Secure Calls, page 44. 12 OL-14622-01