Cisco 7965G User Guide - Page 48

Logging Out of Hunt Groups, Using a Shared Line - expansion module

Page 48 highlights

Tips • You have a limited time to retrieve a parked call before it reverts to ringing at the original number. See your system administrator for details. • Your system administrator can assign Directed Call Park buttons to available line buttons on your Cisco Unified IP Phone 7965G that has a Cisco Unified IP Phone 7914 Expansion Module (the Cisco Unified IP Phone 7945G does not support the Cisco Unified IP Phone 7914 Expansion Module). • You can dial directed call park numbers if you do not have Directed Call Park buttons on your phone. However, you will not be able to see the status of the directed call park number. Logging Out of Hunt Groups If your organization receives a large number of incoming calls, you might be a member of a hunt group. A hunt group includes a series of directory numbers that share the incoming call load. When the first directory number in the hunt group is busy, the system hunts for the next available directory number in the group and directs the call to that phone. When you are away from your phone, you can prevent hunt group calls from ringing your phone by logging out of hunt groups. If you want to... Then... Log out of hunt groups to Press HLog or Hunt Group. Your phone screen displays, "Logged temporarily block hunt group out of Hunt Group." calls Log in to receive hunt group Press HLog or Hunt Group softkey. When logged in, the Hunt calls Group button is lit. Tip Logging out of hunt groups does not prevent non-hunt group calls from ringing your phone. Using a Shared Line Your system administrator might ask you to use a shared line if you: • Have multiple phones and want one phone number • Share call-handling tasks with coworkers • Handle calls on behalf of a manager 40 OL-14622-01

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40
OL-14622-01
Tips
You have a limited time to retrieve a parked call before it reverts to ringing at the original number.
See your system administrator for details.
Your system administrator can assign Directed Call Park buttons to available line buttons on your
Cisco Unified IP Phone 7965G that has a Cisco Unified IP Phone 7914 Expansion Module (the
Cisco Unified IP Phone 7945G does not support the Cisco Unified IP Phone 7914 Expansion
Module).
You can dial directed call park numbers if you do not have Directed Call Park buttons on your
phone. However, you will not be able to see the status of the directed call park number.
Logging Out of Hunt Groups
If your organization receives a large number of incoming calls, you might be a member of a hunt group.
A hunt group includes a series of directory numbers that share the incoming call load. When the first
directory number in the hunt group is busy, the system hunts for the next available directory number
in the group and directs the call to that phone.
When you are away from your phone, you can prevent hunt group calls from ringing your phone by
logging out of hunt groups.
Tip
Logging out of hunt groups does not prevent non-hunt group calls from ringing your phone.
Using a Shared Line
Your system administrator might ask you to use a shared line if you:
Have multiple phones and want one phone number
Share call-handling tasks with coworkers
Handle calls on behalf of a manager
If you want to...
Then...
Log out of hunt groups to
temporarily block hunt group
calls
Press
HLog
or
Hunt Group
. Your phone screen displays, “Logged
out of Hunt Group.”
Log in to receive hunt group
calls
Press
HLog
or
Hunt Group
softkey. When logged in, the Hunt
Group
button is lit.