Cisco ATA188-I2-A Administration Guide - Page 163
Debugging FAX Pass-through Mode, Terminating-Gateway Example, Possible Reasons for Failure
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Chapter 7 Configuring and Debugging Fax Services Debugging the Cisco ATA 186/188 Fax Services Debugging FAX Pass-through Mode When the Cisco ATA is configured to use fax pass-through mode, the fax call session can be established with an arbitrary voice codec. Once the voice call has been established, fax machines can signal their presence by means of a CED tone or V.21 preamble flag, after which the gateways send NSE packets to initiate switchover. Note For fax pass-through mode, check the Cisco ATA debug log to verify that it is acting as an originating gateway as well as a terminating gateway. Terminating-Gateway Example When the Cisco ATA is used as a terminating gateway for a fax session, make sure the following conditions are true: • The Cisco ATA transmits CED-tone-event NSE packets. • The encoder switchover to G.711 occurs during the NSE-packet transaction. An example debug log for a terminating gateway scenario is show below: [0]Tx MPT PT=100 NSE pkt c0000000 [0]codec: 4 => 0 [0]Rx MPT PT=100 NSE pkt c0000000 Note The NSE response to the CED tone event is not mandatory; some gateways may not send back an NSE response. Originating-Gateway Example When the Cisco ATA is used as an originating gateway for a fax session, make sure that the following conditions are true: • The Cisco ATA receives and responds to CED-tone-event NSE packets. • The NSE payload type is the same for the received and transmitted NSE packets. • The encoder switchover to G.711 occurs during NSE-packet transaction. An example debug log for an originating gateway scenario is shown below: [0]Rx MPT PT=100 NSE pkt c0000000 [0]Tx MPT PT=100 NSE pkt c0000000 [0]codec: 4 => 0 [0]Rx MPT PT=100 NSE pkt c0000000 [0]Rx MPT PT=100 NSE pkt c0000000 Note If your gateway is using a legacy IOS software image, it may not send NSE packets but instead may rely on a straightforward codec switchover mechanism. In this case, a codec switchover event occurs rather than an NSE packet transaction. Possible Reasons for Failure If your Cisco ATA does not receive CED-tone-event NSE packets and codec switchover does not occur, the failure may be due to the following reasons: • The terminating gateway is not configured with fax/modem pass-through. OL-4804-01 Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator's Guide for H.323 (version 3.0) 7-11