Cisco CP-7961G-GE Administration Guide - Page 169
Settings > Status > Call Statistics, Step 2
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Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone Status Menu Step 2 Step 3 Step 4 Once the call is established, press the Help button twice, or press Settings > Status > Call Statistics. The Call Statistics screen and Tone softkey should appear. Press the Tone softkey. The phone generates a 1004 Hz tone at -15 dBm. For a good network connection, the tone sounds at the call destination only. For a bad network connection, the phone generating the tone may receive echo from the destination phone. To stop the tone, end the call. For information on interpreting the results of test tone for volume and echo, refer to the following document: http://www.cisco.com/en/US/docs/ios/solutions_docs/voip_solutions/EA_ISD.html OL-21011-01 Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager 8.0 (SCCP and SIP) 7-17