Cisco CP-7961G-GE Administration Guide - Page 8
Feature Support by Protocol for Cisco Unified IP Phone 7962G and 7942G
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Contents General Troubleshooting Tips for the Cisco Unified IP Phone Expansion Module 9-12 Resetting or Restoring the Cisco Unified IP Phone 9-13 Performing a Basic Reset 9-13 Performing a Factory Reset 9-13 Using the Quality Report Tool 9-14 Monitoring the Voice Quality of Calls 9-15 Using Voice Quality Metrics 9-15 Troubleshooting Tips 9-16 Where to Go for More Troubleshooting Information 9-17 Cleaning the Cisco Unified IP Phone 9-17 A A P P E N D I X Providing Information to Users Via a Website A-1 How Users Obtain Support for the Cisco Unified IP Phone A-1 Giving Users Access to the User Options Web Pages A-1 How Users Access the Online Help System on the Cisco Unified IP Phone A-2 How Users Get Copies of Cisco Unified IP Phone Manuals A-2 Accessing Cisco 7900 Series Unified IP Phone eLearning Tutorials for SCCP Phones Only A-2 How Users Subscribe to Services and Configure Phone Features A-3 How Users Access a Voice Messaging System A-3 How Users Configure Personal Directory Entries A-4 Installing and Configuring the Cisco Unified IP Phone Address Book Synchronizer A-4 B A P P E N D I X Feature Support by Protocol for Cisco Unified IP Phone 7962G and 7942G B-1 C A P P E N D I X Supporting International Users C-1 Adding Language Overlays to Phone Buttons C-1 Installing the Cisco Unified Communications Manager Locale Installer C-1 Support for International Call Logging C-2 D A P P E N D I X Technical Specifications D-1 Physical and Operating Environment Specifications D-1 Cable Specifications D-2 Network and Access Port Pinouts D-2 E A P P E N D I X Basic Phone Administration Steps E-1 Example User Information for these Procedures E-1 Adding a User to Cisco Unified Communications Manager E-2 Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager 8.0 (SCCP and SIP) viii OL-21011-01