DIRECTV R10 System Manual - Page 124

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Chapter 7 Troubleshooting How do I clear all the letters I've entered on the alphanumeric keypad and start over? • Use the CLEAR button on the remote, or select "CLR" in the on-screen keypad. To remove one letter, select "DEL" in the keypad or press the BACK button on the remote. How can I fit more programs on Now Playing List, and why does it tell me I don't have enough space? • Your DVR can save a limited number of programs, and then it runs out of space. Usually, it then begins to delete old programs to make room for new recordings. However, if you have marked too many programs in Now Playing List "Keep until I delete," (programs marked "Keep until I delete" have a green circle beside them) your DVR may tell you that you do not have enough space. To make space, delete some of the programs listed in the Now Playing List. You can delete a program by highlighting it in Now Playing List, then pressing CLEAR. On the confirmation screen that appears, press SELECT. How do I set the clock so that my shows are recorded on time? • Your DVR's internal clock is updated by the DIRECTV satellites. If you find that the DVR's time is consistently wrong, you can change the Time Zone and Daylight Savings Time settings manually, as described on page 88. If the clock still shows the wrong time, you can call DIRECTV Customer Care at the number on the back of this guide. My program didn't get recorded. I set the DVR up to record something, and it's not in Now Playing List. If this happens, you can check Recording History for an explanation why the program did not record. Recording History is the first selection available in the To Do List. From DIRECTV Central, select Pick programs to record, then To Do List. Here are some reasons why a program may not be available in the Now Playing List: • The program may have been canceled by the network. • You may have two Season PassTM requests that were on at the same time this week. Only one can be recorded, unless you have dual tuner, in which case only two can be recorded at once. The DVR records the Season Pass with the highest priority. To change priority settings on Season Pass recordings, go to Pick Programs to Record and select Season Pass Manager. • The program may have been deleted from the Now Playing List by someone else in your household. • When scheduling another recording, a conflict solution set the program to delete earlier than planned. 114 • The DVR may have lost power during the time the program was broadcast.

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114
Chapter 7
Troubleshooting
How do I clear all the letters I’ve entered on the alphanumeric keypad and start over?
•
Use the CLEAR button on the remote, or select “CLR” in the on-screen keypad. To remove one letter, select “DEL” in the keypad or
press the BACK button on the remote.
How can I fit more programs on
Now Playing List
, and why does it tell me I don't have enough space?
•
Your DVR can save a limited number of programs, and then it runs out of space. Usually, it then begins to delete old programs to
make room for new recordings. However, if you have marked too many programs in Now Playing List “Keep until I delete,”
(programs marked “Keep until I delete” have a green circle beside them) your DVR may tell you that you do not have enough space.
To make space, delete some of the programs listed in the Now Playing List. You can delete a program by highlighting it in Now
Playing List, then pressing CLEAR. On the confirmation screen that appears, press SELECT.
How do I set the clock so that my shows are recorded on time?
•
Your DVR’s internal clock is updated by the DIRECTV satellites. If you find that the DVR’s time is consistently wrong, you can
change the Time Zone and Daylight Savings Time settings manually, as described on page 88. If the clock still shows the wrong
time, you can call DIRECTV Customer Care at the number on the back of this guide.
My program didn’t get recorded. I set the DVR up to record something, and it’s not in
Now Playing List
.
If this happens, you can check Recording History for an explanation why the program did not record. Recording History is the first
selection available in the To Do List. From DIRECTV Central, select Pick programs to record, then To Do List. Here are some reasons
why a program may not be available in the Now Playing List:
•
The program may have been canceled by the network.
•
You may have two Season Pass
TM
requests that were on at the same time this week. Only one can be recorded, unless you have dual
tuner, in which case only two can be recorded at once. The DVR records the Season Pass with the highest priority. To change priority
settings on Season Pass recordings, go to Pick Programs to Record and select Season Pass Manager.
•
The program may have been deleted from the Now Playing List by someone else in your household.
•
When scheduling another recording, a conflict solution set the program to delete earlier than planned.
•
The DVR may have lost power during the time the program was broadcast.