DIRECTV R10 System Manual - Page 137
The Law Of Any State Of The U.s.a., This Express - dvr repair
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Limited 90 Day Warranty manufactured, approved and/or authorized, or repair of products damaged by these modifications. • A product used for commercial or institutional purposes. • DIRECTV makes no warranty that the access connection will be a local (not long distance) phone call. • The continued provisioning of any of the programming and other services delivered through the DVR including but not limited to television programming, show information, program guide data, and scheduling information. • The content or other recorded programming stored on the DVR. MAKE SURE YOU KEEP... Please keep your sales receipt or other document showing proof of purchase. Attach it to this User Guide and keep both nearby. Also keep the original box and packing material in case you need to return your product. BEFORE REQUESTING REPAIR SERVICE... Please check the troubleshooting section of this guide. This may save you a call to DIRECTV Customer Care. TO GET WARRANTY SERVICE... Warranty service will be provided by DIRECTV. If you believe you need service for your DVR, contact DIRECTV at 1-800-DIRECTV (1-800347-3288). A representative will go through a diagnostic checklist with you. If it is determined that the product needs to be returned for service or exchanged, you will receive a return authorization number. The representative will give you complete shipping details. TO GET OUT-OF-WARRANTY SERVICE... To obtain out-of-warranty service contact DIRECTV at 1-800DIRECTV (1-800-347-3288) for information on the possibility of and any costs for repair or replacement of out-of-warranty products. REMEMBER... Record the model and serial numbers found on the product below. MODEL SERIAL ALL WARRANTIES IMPLIED BY LAW, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE EXPRESSLY LIMITED TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY. WITH THE EXCEPTION OF ANY WARRANTIES IMPLIED BY THE LAW OF ANY STATE OF THE U.S.A., THIS EXPRESS LIMITED WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, GUARANTEES, AGREEMENTS AND SIMILAR OBLIGATIONS OF DIRECTV. REPAIR OR REPLACEMENT AS PROVIDED IN THIS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY. IN NO EVENT WILL DIRECTV BE LIABLE FOR ANY AMOUNT GREATER THAN THE RETAIL PRICE OF THE DIRECTV® DVR. DIRECTV SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THE DIRECTV® DVR. SOME STATES DO NOT ALLOW LIMITATIONS ON WARRANTIES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. DIRECTV, Inc. 2230 E. Imperial Hwy El Segundo, CA 90245 1-800-DIRECTV (1-800-347-3288) 8 127