DIRECTV R10 System Manual - Page 132

Questions About the DIRECTV, DVR with TiVo, Service

Get DIRECTV R10 PDF manuals and user guides View all DIRECTV R10 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 132 highlights

Chapter 7 Troubleshooting Questions About the DIRECTV® DVR with TiVo® Service How do I prevent TiVo Suggestions from being automatically recorded and listed on Now Playing List? • Press the DIRECTV Button, then select Messages & Setup, then Settings, then Suggestions, then No. Will my DVR still work without the DVR service? • Without the DVR service, your DIRECTV® DVR will have no recording functionality. The DVR uses the DVR service to record shows you request, provide Season PassTM recordings, allow you to search for programs by name, and so on. The DVR service also provides you with new Showcases. Lastly, the service keeps your DVR updated to make sure you have the most current functionality available for your DVR. Will the DVR service collect information about my viewing habits? • At DIRECTV, we absolutely respect and guard your right to privacy. We have a privacy policy that maintains complete viewer confidentiality. DIRECTV has created a very sophisticated system with both protection and customization for our viewers in mind. It is DIRECTV's promise to you that you will always maintain control over your personal information. For more information, see the DIRECTV Privacy Promise, included in your first monthly statement. How does my TiVo Suggestions list get generated? How does it know what I like? • Your personal TV preferences are based on programs you have rated with THUMBS UP and THUMBS DOWN. Also, any program you record that does not already have a Thumb rating is automatically given one THUMB UP. TiVo Suggestions isn't making accurate suggestions for me. • If you haven't had your DVR for very long, give it time. It may take a week or two of use before your personal preference profile has enough data to make interesting suggestions. The more you press THUMBS UP and THUMBS DOWN and the more programs you record, the better TiVo Suggestions will be. If other members of your household are pressing THUMBS UP on shows you don't care for, and vice versa, you may find TiVo Suggestions is making some suggestions that you like, and some that are more appropriate for other members of your household. 122

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
122
Chapter 7
Troubleshooting
Questions About the DIRECTV
®
DVR with TiVo
®
Service
How do I prevent TiVo Suggestions from being automatically recorded and listed on
Now Playing List
?
•
Press the DIRECTV Button, then select Messages & Setup, then Settings, then Suggestions, then No.
Will my DVR still work without the DVR service?
•
Without the DVR service, your DIRECTV
®
DVR will have no recording functionality. The DVR uses the DVR service to record
shows you request, provide Season Pass
TM
recordings, allow you to search for programs by name, and so on. The DVR service also
provides you with new Showcases. Lastly, the service keeps your DVR updated to make sure you have the most current functionality
available for your DVR.
Will the DVR service collect information about my viewing habits?
•
At DIRECTV, we absolutely respect and guard your right to privacy. We have a privacy policy that maintains complete viewer
confidentiality. DIRECTV has created a very sophisticated system with both protection and customization for our viewers in mind. It
is DIRECTV’s promise to you that you will always maintain control over your personal information. For more information, see the
DIRECTV Privacy Promise, included in your first monthly statement.
How does my
TiVo Suggestions
list get generated? How does it know what I like?
•
Your personal TV preferences are based on programs you have rated with THUMBS UP and THUMBS DOWN. Also, any program
you record that does not already have a Thumb rating is automatically given one THUMB UP.
TiVo Suggestions isn’t making accurate suggestions for me.
•
If you haven’t had your DVR for very long, give it time. It may take a week or two of use before your personal preference profile has
enough data to make interesting suggestions. The more you press THUMBS UP and THUMBS DOWN and the more programs you
record, the better TiVo Suggestions will be.
If other members of your household are pressing THUMBS UP on shows you don’t care for, and vice versa, you may find TiVo
Suggestions is making some suggestions that you like, and some that are more appropriate for other members of your household.