Dell 944 All In One Inkjet Printer User's Guide - Page 61

Error Messages and Lights

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If the paper jam is located in the paper support: 1. Turn off your printer. 2. Firmly grasp the paper and gently pull it from the printer. 3. Turn on your printer and print the document again. If the paper jam is not visible: 1. Turn off your printer. 2. Lift the printer unit and position the scanner support between the tabs to keep it open. 3. Gently pull the paper from the printer. 4. Close the printer unit, turn on the printer, and print the document again. Error Messages and Lights The following error messages can be found on your computer screen or operator panel display. Error Message: Alignment Error Ensure the tape is removed from both cartridges. Press Select to retry alignment. Card Format The memory card formatting is not supported. Format the card in your digital camera. Carrier jam 1. Clear the carrier jam. 2. Press Select to continue. What it indicates: Solution: The tape was not removed from the ink cartridges before Remove the tape from the ink cartridges. For more the cartridges were installed. information, see Replacing Ink Cartridges. The memory card inserted in the printer is incorrectly formatted. Reformat the memory card. Refer to the documentation that came with your digital camera for more information. A printhead carrier jam exists in the printer. Clear the carrier jam, and then press the Select button . Cartridge Error The ink cartridges are installed in the wrong position. Insert print cartridges in the correct positions: Remove and reinstall the ink cartridges in the correct position. For more information, see Replacing Ink Cartridges. Left: Black or Photo Right: Color Cartridge Missing A black or photo cartridge is missing. Install a black or photo print cartridge on the left side. Insert a black or photo cartridge in the left cartridge carrier. For more information, see Replacing Ink Cartridges. Cartridge Missing A color cartridge is missing. Install a color print cartridge on the right side. Insert a color cartridge in the right cartridge carrier. For more information, see Replacing Ink Cartridges. Error XXXX If the LCD displays Error followed by a 4-digit number, an Contact Customer Support. For more information, go to advanced error has occurred. support.dell.com or refer to the printer Owner's Manual. No Computer Ensure your computer is connected and turned on. The Start button was pressed when the printer was in Scan or Fax mode, but the printer is not connected to a computer. Make sure your printer is connected to your computer. Paper Jam 1. Clear the paper jam. 2. Press Select to continue. A paper jam exists in the printer. Clear the paper jam. For more information, see Check for a paper jam. Paper Out The printer is out of paper. Load paper into the printer, and then press the Select

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Error Messages and Lights
The following error messages can be found on your computer screen or operator panel display.
If the paper jam is located in the paper support:
1.
Turn off your printer.
2.
Firmly grasp the paper and gently pull it from the printer.
3.
Turn on your printer and print the document again.
If the paper jam is not visible:
1.
Turn off your printer.
2.
Lift the printer unit and position the scanner support between the tabs to keep it open.
3.
Gently pull the paper from the printer.
4.
Close the printer unit, turn on the printer, and print the document again.
Error Message:
What it indicates:
Solution:
Alignment Error
Ensure the tape is removed from
both cartridges.
Press
Select
to retry alignment.
The tape was not removed from the ink cartridges before
the cartridges were installed.
Remove the tape from the ink cartridges. For more
information, see
Replacing Ink Cartridges
.
Card Format
The memory card formatting is not
supported. Format the card in your
digital camera.
The memory card inserted in the printer is incorrectly
formatted.
Reformat the memory card. Refer to the documentation
that came with your digital camera for more information.
Carrier jam
1.
Clear the carrier jam.
2.
Press
Select
to continue.
A printhead carrier jam exists in the printer.
Clear the carrier jam, and then press the
Select
button
.
Cartridge Error
Insert print cartridges in the correct
positions:
Left: Black or Photo
Right: Color
The ink cartridges are installed in the wrong position.
Remove and reinstall the ink cartridges in the correct
position. For more information, see
Replacing Ink
Cartridges
.
Cartridge Missing
Install a black or photo print cartridge
on the left side.
A black or photo cartridge is missing.
Insert a black or photo cartridge in the left cartridge
carrier. For more information, see
Replacing Ink
Cartridges
.
Cartridge Missing
Install a color print cartridge on the
right side.
A color cartridge is missing.
Insert a color cartridge in the right cartridge carrier. For
more information, see
Replacing Ink Cartridges
.
Error XXXX
If the LCD displays
Error
followed by a 4-digit number, an
advanced error has occurred.
Contact Customer Support. For more information, go to
support.dell.com
or refer to the printer
Owner's Manual
.
No Computer
Ensure your computer is connected
and turned on.
The
Start
button was pressed when the printer was in
Scan
or
Fax
mode, but the printer is not connected to a
computer.
Make sure your printer is connected to your computer.
Paper Jam
1.
Clear the paper jam.
2.
Press
Select
to continue.
A paper jam exists in the printer.
Clear the paper jam. For more information, see
Check for
a paper jam.
Paper Out
The printer is out of paper.
Load paper into the printer, and then press the
Select