Dell B2360DN Mono Laser User Guide - Page 127

Jammed s are not reprinted, Solving print problems, Printing problems, Print jobs do not print

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Troubleshooting 127 Jammed pages are not reprinted Action a Turn on jam recovery. 1 From the printer control panel, navigate to: Yes No The problem is solved. Contact technical support. > Settings > > General Settings > > Print Recovery > >Jam Recovery > 2 Press the arrow buttons until On or Auto appears, and then press . b Resend the pages that did not print. Were the jammed pages reprinted? Solving print problems Printing problems Print jobs do not print Action Yes No Step 1 The problem is solved. Go to step 2. a From the document you are trying to print, open the Print dialog and check if you have selected the correct printer. Note: If the printer is not the default printer, then you must select the printer for each document that you want to print. b Resend the print job. Do the jobs print? Step 2 a Check if the printer is plugged in and turned on, and if Ready appears on the printer display. b Resend the print job. The problem is solved. Go to step 3. Do the jobs print? Step 3 The problem is solved. Go to step 4. If an error message appears on the printer display, then clear the message. Note: The printer continues to print after clearing the message. Do the jobs print?

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Jammed pages are not reprinted
Action
Yes
No
a
Turn on jam recovery.
1
From the printer control panel, navigate to:
>
Settings
>
>
General Settings
>
>
Print
Recovery
>
>
Jam Recovery
>
2
Press the arrow buttons until
On
or
Auto
appears, and then press
.
b
Resend the pages that did not print.
Were the jammed pages reprinted?
The problem is solved.
Contact
technical
support.
Solving print problems
Printing problems
Print jobs do not print
Action
Yes
No
Step 1
a
From the document you are trying to print, open the Print dialog and
check if you have selected the correct printer.
Note:
If the printer is not the default printer, then you must select
the printer for each document that you want to print.
b
Resend the print job.
Do the jobs print?
The problem is solved.
Go to step 2.
Step 2
a
Check if the printer is plugged in and turned on, and if
Ready
appears
on the printer display.
b
Resend the print job.
Do the jobs print?
The problem is solved.
Go to step 3.
Step 3
If an error message appears on the printer display, then clear the message.
Note:
The printer continues to print after clearing the message.
Do the jobs print?
The problem is solved.
Go to step 4.
Troubleshooting
127