Dell B2360DN Mono Laser User Guide - Page 147
Vertical voids appear on prints
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Troubleshooting 147 Vertical voids appear on prints Leading edge Trailing edge Action Step 1 a Make sure your software program is using a correct fill pattern. b Resend the print job. Yes Go to step 2. No The problem is solved. Do vertical voids appear on prints? Step 2 a From the printer control panel, set the paper type and weight in the Paper menu to match the paper loaded in the tray. b Resend the print job. Go to step 3. The problem is solved. Do vertical voids appear on prints? Step 3 Go to step 4. Check if you are using a recommended type of paper. a Load the indicated tray or feeder with a recommended type of paper. b Resend the print job. The problem is solved. Do vertical voids appear on prints? Step 4 a Redistribute the toner in the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Firmly shake the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. 3 Reinstall the imaging unit, and then the cartridge. b Resend the print job. Contact technical support. Note: The laser scanning unit may be defective. The problem is solved. Do vertical voids appear on prints?