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HP 4400C HP Scanjet 4400C/5400C Series Scanner Windows - (English) User Manual - Page 87

Starting troubleshooting, Troubleshooting and maintaining, Back to TOC

UPC - 725184800566

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86 Troubleshooting and maintaining Starting troubleshooting Start here to find the information you need. Choose one of these general groups of issues, and then choose one of that group's more specific issues. l A message is on the scanner or the computer. Follow the directions in the message to resolve the issue. l There is no message. See "Resolving issues that did not generate messages" on page 87. l There is an error message on the front panel liquid crystal display (LCD). See "Resolving scanner messages" on page 87. l Scanned images do not look good. See "Resolving issues with scanned images" on page 91. l Printed copies do not look good. See "Resolving issues with printed copies" on page 93. l Text on images is not editable. See "Resolving issues with editable text" on page 96. l Slides or negatives do not look good. See "Resolving issues with slides and negatives" on page 95. See "Resolving issues sending to destinations" on page 97. Back to TOC l Pages are jammed in the ADF. See "Clearing jams from the ADF" on page 102. l There is an issue with the ADF, other than pages jamming. See "Resolving issues with the ADF" on page 101. l There is an issue with the XPA. See "Resolving issues with the XPA" on page 100.

Section	Page
Front panel and accessories comparisons	4
HP Scanjet 4400c scanner	5
HP Scanjet 4470c scanner	6
HP Scanjet 5400c scanner	7
HP Scanjet 5470c scanner	8
HP Scanjet 5490c scanner	10
Getting started	14
Printing this information	14
Viewing the product tour	14
Where do I start?	15
Using the scanner buttons	15
Using the HP Precisionscan Pro software	15
Using another program	15
Using the HP Scanjet Copy Utility	15
Selecting and preparing items	16
Items for the scanner glass	16
Items for the ADF	17
Items for the XPA	17
Completing your first scan	18
Frequently asked questions	21
Scanning from scanner buttons	24
Overview of scanner buttons	25
Scanning quickly with scanner buttons	27
Scanning to the HP Precisionscan Pro software	27
Scanning to another program	28
Sending a scan to a website	29
Scanning for photo reprints	30
Sending a scan using e-mail	31
Printing copies	34
Changing settings for buttons	35
List of options for scanner buttons	36
Scanning from HP Precisionscan Pro	40
Overview of the HP Precisionscan Pro software	40
Starting the HP Precisionscan Pro software	41
Finding help for using the software	41
Performing a new scan	42
Cropping or selecting an area for final scan	43
Getting a closer look (zooming)	44
Selecting output type	44
Making optional adjustments, basic	46
Resizing (output dimensions)	46
Changing resolution	47
Changing contrast	47
Rotating an image	48
Mirroring (reversing) an image	48
Sharpening an image	49
Resetting all adjustments	49
Making optional adjustments, advanced	50
Inverting the image	50
Changing midtones	51
Changing highlights	52
Changing shadows	53
Checking for clipped areas	54
Setting pixel output levels	55
Viewing RGB values and pixels	56
About the histogram	57
Changing the hue	57
Changing the saturation	58
Changing the black and white threshold	59
Setting which colors become black or white in black & white bitmaps	60
Descreening images	61
Resetting all adjustments	61
Completing the final scan	62
Sending to a program	62
Returning the image to a TWAIN program	63
Saving to a file	63
Printing	65
Placing a scan on a website	65
Setting the scanned image as wallpaper	66
Copying and pasting into another program	66
Dragging-and-dropping into another program	66
Dragging-and-dropping to the Windows Desktop or a folder	67
Scanning to CD	67
Other features and tips	68
Tips for best image quality	68
Saving settings	69
Setting preferences	69
Scanning from other programs (TWAIN)	72
Scanning from other programs (WIA)	73
What to expect from OCR programs	74
Using accessories	76
Scanning from the ADF	77
Scanning from the XPA	78
Scanning slides	78
Scanning negatives	80
Making optional adjustments for slides or negatives	82
Adjusting midtones for slides or negatives	82
Adjusting highlights for slides or negatives	83
Adjusting shadows for slides or negatives	83
Viewing RGB values and pixel color	84
Troubleshooting and maintaining	86
Checking the basics	86
Starting troubleshooting	87
Resolving scanner messages	88
Resolving issues that did not generate messages	88
Resolving image-quality issues	91
Resolving issues with scanned images	92
Resolving issues with printed copies	94
Resolving issues with slides and negatives	96
Resolving issues with editable text	97
Resolving issues sending to destinations	98
Resolving issues with accessories	101
Resolving issues with the XPA	101
Resolving issues with the ADF	102
Clearing jams from the ADF	103
Cleaning and maintaining	106
Cleaning the scanner glass	106
Cleaning the XPA	107
Cleaning the ADF glass	107
Uninstalling the software	108
Other resources, support, and specifications	108
Using software commands and controls	110
Using keyboard shortcuts and the menus	111
HP Precisionscan Pro tool and information bars	114
Toolbar	114
Adding tools to the toolbar	115
Info bar	115
Status bar	116
Context-sensitive cursors	117
Glossary	118
A	134
B	134
C	134
D	135
E	135
F	135
G	136
H	136
I	136
J	136
K	137
L	137
M	137
N	137
O	137
P	137
Q	138
R	138
S	138
T	139
U	140
V	140
W	140
X	140