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HP 6310 User Guide - Page 144

HP warranty and support, Rest of West Africa

UPC - 882780472747

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HP warranty and support www.hp.com/support 61 56 45 43 Argentina (Buenos Aires) 54-11-4708-1600 Argentina 0-800-555-5000 Australia 1300 721 147 Australia 1902 910 910 (out-of-warranty) Österreich + 43 1 86332 1000 0810-0010000 (in country) 17212049 België 070 300 005 Belgique 070 300 004 Brasil (Sao Paulo) 55-11-4004-7751 Brasil 0-800-709-7751 Canada (Mississauga (905) 206-4663 Area) Canada 1-800-474-6836 Central America & www.hp.com/support The Caribbean Chile 800-360-999 86-10-68687980 800-810-3888 Colombia (Bogota) 571-606-9191 Colombia 01-8000-51-4746- 8368 Costa Rica 0-800-011-1046 Česká republika 810 222 222 Danmark + 45 70 202 845 Ecuador (Andinatel) 1-999-119 800-711-2884 Ecuador (Pacifitel) 1-800-225-528 800-711-2884 (02) 6910602 El Salvador 800-6160 España 902 010 059 France +33 (0) 892 69 60 22 (0,34 € / min) Deutschland +49 (0) 180 5652 180 + 30 210 6073603 801 11 75400 800 9 2654 Guatemala 1-800-711-2884 2802 4098 Magyarország 06 40 200 629 India 1600 425 7737 Indonesia +62 (21) 350 3408 Ireland 1 890 923 902 1-700-503-048 Italia 848 800 871 Jamaica 1-800-711-2884 0570-000511 Luxembourg Luxemburg Malaysia Mexico (Mexico City) Mexico 22 404747 Nederland New Zealand Nigeria Norge Panama Paraguay Perú Philippines Polska Portugal Puerto Rico República Dominicana România 800 897 1415 Singapore Slovensko South Africa (international) South Africa (RSA) Rest of West Africa Suomi Sverige Switzerland 71 89 12 22 Trinidad & Tobago Türkiye 600 54 47 47 United Kingdom United States Uruguay Venezuela (Caracas) Venezuela Viêt Nam 03-3335-9800 1588-3003 900 40 006 900 40 007 (0,16 € / min) 1800 88 8588 55-5258-9922 01-800-472-68368 0900 2020 165 (0,20 € / min) 0800 441 147 1 3204 999 +46 (0) 77 120 4765 1-800-711-2884 009 800 54 1 0006 0-800-10111 (63) 2 867 3551 1800 1441 0094 0 801 800 235 808 201 492 1-877-232-0589 1-800-711-2884 0801 033 390 095 777 3284 812 332 4240 6 272 5300 0850 111 256 + 27 11 2589301 086 0001030 + 351 213 17 63 80 +358 (0) 203 66 767 +46 (0) 77 120 4765 0848 672 672 02-8722-8000 +66 (2) 353 9000 1-800-711-2884 90 212 444 71 71 (044) 230 51 06 +44 (0) 870 010 4320 1-(800)-474-6836 0004-054-177 58-212-278-8666 0-800-474-68368 +84 88234530 User Guide 141

Section	Page
Contents	4
HP All-in-One overview	6
The HP All-in-One at a glance	6
Control panel features	7
Menu overview	9
Setup Menu	9
Help Menu	9
Fax Menu	10
Copy Menu	10
Scan To menu	10
Photo Menu	11
Proof Sheet Menu	11
Text and symbols	11
Enter text using the keypad on the control panel	12
Available symbols for dialing fax numbers	12
Use the software	13
Find more information	16
Sources of information	16
Use the onscreen Help	17
Use the Help on a Windows computer	18
Contents, Index, and Search tabs	18
Display area	20
Help toolbar	20
Use the Help on a Mac	21
Contents pane	22
Display area	22
Help toolbar	23
Finish setting up the HP All-in-One	24
Set your preferences	24
Set your language and country/region	24
Set the date and time	24
Adjust the volume	25
Connection information	25
Supported connection types	26
Connect using a USB cable	26
Connect using Ethernet	26
Connect using the HP bt450, Printer and PC Adapter with Bluetooth® Wireless Technology	27
Set Bluetooth security for the HP All-in-One	28
Use a passkey to authenticate Bluetooth devices	28
Set the HP All-in-One to be invisible to Bluetooth devices	28
Reset Bluetooth settings on the HP All-in-One	29
Use a Bluetooth® connection to print from your computer	29
Windows users	29
Mac users	31
Use printer sharing	31
Connect to a network	32
Wired network setup	32
What you need for a wired network	33
Connect the HP All-in-One to the network	33
Install the software for a network connection	34
Connect to additional computers on a network	36
Change the HP All-in-One from a USB connection to a network connection	36
Fax setup	36
Set up the HP All-in-One for faxing	37
Choose the correct fax setup for your home or office	38
Select your fax setup case	39
Case A: Separate fax line (no voice calls received)	41
Case B: Set up the HP All-in-One with DSL	42
Case C: Set up the HP All-in-One with a PBX phone system or an ISDN line	43
Case D: Fax with a distinctive ring service on the same line	44
Case E: Shared voice/fax line	45
Case F: Shared voice/fax line with voice mail	46
Case G: Fax line shared with computer dial-up modem (no voice calls received)	47
Case H: Shared voice/fax line with computer dial-up modem	49
Case I: Shared voice/fax line with answering machine	51
Case J: Shared voice/fax line with computer dial-up modem and answering machine	52
Case K: Shared voice/fax line with computer dial-up modem and voice mail	55
Change settings on the HP All-in-One to receive faxes	57
Set the answer mode	57
Set the number of rings before answering	57
Change the answer ring pattern for distinctive ringing	58
Test your fax setup	58
Set the fax header	59
Load originals and load paper	60
Load originals	60
Load an original in the automatic document feeder	60
Load an original on the glass	61
Choose papers for printing and copying	62
Recommended papers for printing and copying	62
Papers to avoid	62
Load paper	63
Load full-size paper	63
Load 10 x 15 cm (4 x 6 inch) photo paper	65
Load index cards	66
Load envelopes	66
Load other types of paper	67
Avoid paper jams	68
Print from your computer	70
Print from a software application	70
Change the print settings	71
Windows users	71
Mac users	71
Stop a print job	71
Use the fax features	74
Send a fax	74
Send a basic fax	74
Send a fax manually from a phone	75
Send a fax using monitor dialing	76
Receive a fax	77
Receive a fax manually	77
Set up backup fax reception	78
Reprint received faxes from memory	79
Print reports	80
Print fax confirmation reports	80
Print fax error reports	81
Stop faxing	81
Use the copy features	82
Make a copy	82
Change the copy settings	82
Make a 10 x 15 cm (4 x 6 inch) borderless copy of a photo	83
Stop copying	84
Use the scan features	86
Scan an image	86
Stop scanning	87
Use the photo and video features	88
Insert a memory card	88
Connect a digital camera	89
Connect a storage device	89
Select photos and videos for printing	90
Print selected photos and videos	91
Print photos using a proof sheet	91
Maintain the HP All-in-One	94
Clean the HP All-in-One	94
Clean the glass	94
Clean the lid backing	96
Clean the exterior	97
Print a self-test report	97
Work with print cartridges	98
Handle the print cartridges	98
Replace the print cartridges	98
Align the print cartridges	101
Clean the print cartridges	102
Clean the print cartridge contacts	103
Troubleshooting information	106
View the Readme file	106
Setup troubleshooting	107
Hardware setup troubleshooting	107
Software installation troubleshooting	112
Uninstall and reinstall the software	115
Network setup troubleshooting	117
Fax setup troubleshooting	118
The fax test failed	119
Operational troubleshooting	130
Paper troubleshooting	130
Clear paper jams	131
Print cartridge troubleshooting	134
Order supplies	136
Order paper, or other media	136
Order print cartridges	136
Order accessories	137
Order other supplies	137
HP warranty and support	140
Warranty	140
Warranty upgrades	140
Warranty information	141
Get support and other information from the Internet	142
Before you call HP customer support	142
Access your serial number and service ID	142
Call in North America during warranty	143
Call elsewhere in the world	143
HP Quick Exchange Service (Japan)	145
Call HP Korea customer support	145
Prepare the HP All-in-One for shipment	145
Remove the print cartridges before shipment	146
Remove the control panel faceplate	146
Pack the HP All-in-One	147
Technical information	150
System requirements	150
Paper specifications	150
Paper tray capacities	150
Paper sizes	150
Print margin specifications	151
Print specifications	151
Copy specifications	152
Memory card specifications	152
Fax specifications	153
Scan specifications	153
Physical specifications	153
Power specifications	153
Environmental specifications	154
Memory specifications	154
Environmental product stewardship program	154
Protecting the environment	154
Ozone production	154
Energy consumption	154
Paper use	155
Plastics	155
Material safety data sheets	155
Hardware recycling program	155
HP inkjet supplies recycling program	155
Disposal of Waste Equipment by Users in Private Households in the European Union	155
Regulatory notices	155
Regulatory model identification number	155
Notice to users of the U.S. telephone network: FCC requirements	156
FCC statement	156
Note à l’attention des utilisateurs du réseau téléphonique canadien/notice to users of the Canadian ...	157
Notice to users in Japan	158
Notice to users in the European Economic Area	158
Notice to users of the German telephone network	158
Geräuschemission	158
Notice to users in Korea	159
Declaration of conformity (European Economic Area)	159
HP Officejet 6300 All-in-One series declaration of conformity	160

Match case Limit results 1 per page

03-3335-9800

1588-3003

Luxembourg

900 40 006

Luxemburg

900 40 007

(0,16 € / min)

Malaysia

1800 88 8588

Mexico (Mexico City)

55-5258-9922

Mexico

01-800-472-68368

22 404747

Nederland

0900 2020 165

(0,20 € / min)

New Zealand

0800 441 147

Nigeria

1 3204 999

Norge

+46 (0) 77 120 4765

Panama

1-800-711-2884

Paraguay

009 800 54 1 0006

Perú

0-800-10111

Philippines

(63) 2 867 3551

1800 1441 0094

Polska

0 801 800 235

Portugal

808 201 492

Puerto Rico

1-877-232-0589

República Dominicana

1-800-711-2884

România

0801 033 390

Рοссия (Москва)

095 777 3284

Рοссия (Санкт-

812 332 4240

Петербург)

800 897 1415

Singapore

6 272 5300

Slovensko

0850 111 256

South Africa

+ 27 11 2589301

(international)

South Africa (RSA)

086 0001030

Rest of West Africa

+ 351 213 17 63 80

Suomi

+358 (0) 203 66 767

Sverige

+46 (0) 77 120 4765

Switzerland

0848 672 672

02-8722-8000

+66 (2) 353 9000

71 89 12 22

Trinidad & Tobago

1-800-711-2884

Türkiye

90 212 444 71 71

Україна

(044) 230 51 06

600 54 47 47

United Kingdom

+44 (0) 870 010

4320

United States

1-(800)-474-6836

Uruguay

0004-054-177

Venezuela

(Caracas)

58-212-278-8666

Venezuela

0-800-474-68368

Viêt Nam

+84 88234530

61 56 45 43

Argentina (Buenos Aires) 54-11-4708-1600

Argentina

0-800-555-5000

Australia

1300 721 147

Australia

1902 910 910

(out-of-warranty)

Österreich

+ 43 1 86332 1000

0810-0010000

(in country)

17212049

België

070 300 005

Belgique

070 300 004

Brasil

(Sao Paulo)

55-11-4004-7751

Brasil

0-800-709-7751

Canada (Mississauga

(905) 206-4663

Area)

Canada

1-800-474-6836

Central America &

www.hp.com/support

The Caribbean

Chile

800-360-999

86-10-68687980

800-810-3888

Colombia (Bogota)

571-606-9191

Colombia

01-8000-51-4746-

8368

Costa Rica

0-800-011-1046

Česká republika

810 222 222

Danmark

+ 45 70 202 845

Ecuador (Andinatel)

1-999-119

800-711-2884

Ecuador (Pacifitel)

1-800-225-528

800-711-2884

(02) 6910602

El Salvador

800-6160

España

902 010 059

France

+33 (0) 892 69 60 22

(0,34 € / min)

Deutschland

+49 (0) 180 5652 180

+ 30 210 6073603

801 11 75400

800 9 2654

Guatemala

1-800-711-2884

2802 4098

Magyarország

06 40 200 629

India

1600 425 7737

Indonesia

+62 (21) 350 3408

Ireland

1 890 923 902

1-700-503-048

Italia

848 800 871

Jamaica

1-800-711-2884

0570-000511

www.hp.com/support

User Guide

141

HP warranty and support