HP 6310 User Guide - Page 148

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HP warranty and support If you do not have the original packaging materials, please use other adequate packaging materials. Shipping damage caused by improper packaging and/or improper transportation is not covered under the warranty. 2. Place the return shipping label on the outside of the box. 3. Include the following items in the box: - A complete description of symptoms for service personnel (samples of print quality problems are helpful). - A copy of the sales slip or other proof of purchase to establish the warranty coverage period. - Your name, address, and a phone number where you can be reached during the day. User Guide 145

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If you do not have the original packaging materials, please use other adequate packaging
materials. Shipping damage caused by improper packaging and/or improper transportation
is not covered under the warranty.
2.
Place the return shipping label on the outside of the box.
3.
Include the following items in the box:
A complete description of symptoms for service personnel (samples of print quality
problems are helpful).
A copy of the sales slip or other proof of purchase to establish the warranty coverage
period.
Your name, address, and a phone number where you can be reached during the day.
User Guide
145
HP warranty and support