HP Cisco MDS 9020 Cisco MDS 9000 Family System Messages Reference (OL-15956-01 - Page 366

Chapter 2 System Messages and Recovery Procedures for the Cisco MDS 9000 Family Send documentation comments to [email protected] SVC-4 Error Message SVC-4-NODE_WARNING_MSG: (SVC [dec]/[dec] SS_EID_CA_EV_FIRST_DATA_PINNED ) Customer data pinned [chars]. Explanation There is pinned customer data. This warning is given when data is pinned and there were not already pinned data. Error log entries will exist for the underlying cause of the pinned data. Recommended Action Perform problem determination on the error log to determine the cause of the pinned data and correct. Introduced Cisco MDS SAN-OS Release 1.3(1). Error Message SVC-4-NODE_WARNING_MSG: (SVC [dec]/[dec] SS_EID_CA_EV_HWS_TO_SYNCHRONOUS ) Cache in write through mode due to pinned data [chars]. Explanation The cache must operate in write through mode because of the amount of pinned data. Recommended Action Perform problem determination on the error log to determine the cause of the pinned data and correct. Introduced Cisco MDS SAN-OS Release 1.3(1). Error Message SVC-4-NODE_WARNING_MSG: (SVC [dec]/[dec] SS_EID_EC_ER_BATT_BELOW_CAPACITY ) Battery is below threshold capacity [chars]. Explanation Battery capacity is below threshold. The node will remain offline until the battery charge is sufficient to come up. Recommended Action Wait for the battery to recharge. This may take many hours. If after several hours have passed and the node has not yet come up, follow these steps: 1. Reload the node. 2. If the error persists, reinstall the code on the line card. The node(s) will then have to be removed and added back to the cluster. 3. If the error persists, replace the Caching Services Module. Introduced Cisco MDS SAN-OS Release 1.3(1). Error Message SVC-4-NODE_WARNING_MSG: (SVC [dec]/[dec] SS_EID_EC_ER_CANNOT_OPEN_IO_PROCESS_Q ) Internal error - IO process queue [chars]. Explanation The process was unable to open the needed message queue. The node was rebooted because of this error. Recommended Action If this error is repeated continuously, follow these steps: 1. Reinstall the code on the node. The node will then have to be removed and added back to the cluster. 2. Ensure that the software is at the latest level on the cluster. If not, upgrade the cluster and if necessary repeat Step 1 with the latest level of code. 3. If the error continues, ask your customer support representative for assistance. Introduced Cisco MDS SAN-OS Release 1.3(1). 2-330 Cisco MDS 9000 Family System Messages Reference OL-15956-01