HP Integrity Superdome SX1000 Windows Integrity Management Agents Reference - Page 34

board and/or I/O backplane Recommended Action: Check FRU EPROM content

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Event ID Event Severity Event Description 5746 Error Supplemental cpu tests generated an unexpected result Probable Cause: A CPU failed supplemental selftests. Replace the offending CPU. SNMP Trap: hpevtCpuSupplementalTestFailed - 5746 in HPIFPTRAP.MIB. 5747 Warning A multi-bit error was found while reading a XBC CSR Probable Cause: Possibly bad link or cell connection. Recommended Action: Reset partition, and check hardware associated with event data. SNMP Trap: hpevtFabricReadMbeError - 5747 in HPIFPTRAP.MIB. 5749 Warning The return value from a function was an unknown value. Probable Cause: Firmware error Recommended Action: Reset cell SNMP Trap: hpevtFabricUnexpectedStatus 5749 in HPIFPTRAP.MIB. 5750 Warning Cannot get system ID status from BMC Probable Cause: Inaccessible FRU EPROM on system board and/or I/O backplane. Failure in IPMI messaging path on system board and/or I/O backplane Recommended Action: Check FRU EPROM content and accessibility on system and I/O backplane using ifru. If BMC communication is not working (no answer from BMC), flash BMC firmware. If it cannot be done or doesn't solve the problem, replace system board. If system board FRU EPROM cannot be accessed, replace system board If I/O backplane FRU EPROM cannot be accessed, replace I/O backplane SNMP Trap: hpevtEfiSysidBmcWarning - 5750 in HPIFPTRAP.MIB. 5751 Warning Cannot read a system ID Probable Cause: BMC failure Recommended Action: Unplug power from the system for 10 seconds and try rebooting the system. SNMP Trap: hpevtEfiSysidBmcReadError - 5751 in HPIFPTRAP.MIB. 5752 Warning Failed to write new system ID. BMC reported an error Probable Cause: Communication failure with the BMC. Recommended Action: Unplug power from the system for 10 seconds and try rebooting the system. SNMP Trap: hpevtEfiSysidBmcWriteError - 5752 in HPIFPTRAP.MIB. 5753 Warning The system ID(s) currently in the system is invalid Probable Cause: The system ID(s) is invalid and the user did not elect to fix the problem. Recommended Action: Reboot the system and follow the prompts to fix the issue. SNMP Trap: hpevtEfiSysidInvalid - 5753 in HPIFPTRAP.MIB. 5755 Error EFI unable to find the SAL services for installing interrupt handlers Probable Cause: Corrupted ESI table. Recommended Action: Reboot system. SNMP Trap: hpevtEfiRtIvtEsiTableErr - 5755 in HPIFPTRAP.MIB. 5756 Error EFI unable to find the SAL service to install run-time interrupt handlers Probable Cause: Mismatch between EFI and SAL. Recommended Action: Upgrade system firmware. SNMP Trap: hpevtEfiRtIvtEsiQueryErr - 5756 in HPIFPTRAP.MIB. 5757 Error EFI unable to find the SAL services for installing interrupt handlers Probable Cause: Mismatch between EFI and SAL portions of the system firmware. Recommended Action: Reboot, if problem persists, contact your HP representative for support. SNMP Trap: hpevtEfiBootIvtEsiTableErr - 5757 in HPIFPTRAP.MIB. 5758 Error EFI unable to find the SAL service to install boot-time interrupt handlers Probable Cause: Mismatch between EFI and SAL. Recommended Action: Reboot or upgrade system firmware. If problem persists contact your HP representative for support. SNMP Trap: hpevtEfiBootIvtEsiQueryErr - 5758 in HPIFPTRAP.MIB. 5760 Warning Too many parameters were passed to the utilities system Probable Cause: This is a firmware error. Contact FW engineering. SNMP Trap: hpevtUtilitiesParmListTooLarge - 5760 in HPIFPTRAP.MIB. 5762 Error A crossbar port is unexpectedly not present. Probable Cause: An XBC is indicating a port failure Recommended Action: Validate all of the cells connectivity to the PD Check the XBC chips seating reset the systemreplace either cells/system backplane SNMP Trap: hpevtXbcPortPresenceError - 5762 in HPIFPTRAP.MIB. 34 Management Agents Event Tables

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Event Description
Event Severity
Event ID
Supplemental cpu tests generated an unexpected result Probable Cause: A CPU failed
supplemental selftests. Replace the offending CPU. SNMP Trap:
hpevtCpuSupplementalTestFailed - 5746 in HPIFPTRAP.MIB.
Error
5746
A multi-bit error was found while reading a XBC CSR Probable Cause: Possibly bad
link or cell connection. Recommended Action: Reset partition, and check hardware
associated with event data. SNMP Trap: hpevtFabricReadMbeError - 5747 in
HPIFPTRAP.MIB.
Warning
5747
The return value from a function was an unknown value. Probable Cause: Firmware
error Recommended Action: Reset cell SNMP Trap: hpevtFabricUnexpectedStatus -
5749 in HPIFPTRAP.MIB.
Warning
5749
Cannot get system ID status from BMC Probable Cause: Inaccessible FRU EPROM
on system board and/or I/O backplane. Failure in IPMI messaging path on system
board and/or I/O backplane Recommended Action: Check FRU EPROM content and
accessibility on system and I/O backplane using ifru. If BMC communication is not
working (no answer from BMC), flash BMC firmware. If it cannot be done or doesn't
solve the problem, replace system board. If system board FRU EPROM cannot be
accessed, replace system board If I/O backplane FRU EPROM cannot be accessed,
replace I/O backplane SNMP Trap: hpevtEfiSysidBmcWarning - 5750 in
HPIFPTRAP.MIB.
Warning
5750
Cannot read a system ID Probable Cause: BMC failure Recommended Action: Unplug
power from the system for 10 seconds and try rebooting the system. SNMP Trap:
hpevtEfiSysidBmcReadError - 5751 in HPIFPTRAP.MIB.
Warning
5751
Failed to write new system ID. BMC reported an error Probable Cause:
Communication failure with the BMC. Recommended Action: Unplug power from
the system for 10 seconds and try rebooting the system. SNMP Trap:
hpevtEfiSysidBmcWriteError - 5752 in HPIFPTRAP.MIB.
Warning
5752
The system ID(s) currently in the system is invalid Probable Cause: The system ID(s)
is invalid and the user did not elect to fix the problem. Recommended Action: Reboot
the system and follow the prompts to fix the issue. SNMP Trap: hpevtEfiSysidInvalid
- 5753 in HPIFPTRAP.MIB.
Warning
5753
EFI unable to find the SAL services for installing interrupt handlers Probable Cause:
Corrupted ESI table. Recommended Action: Reboot system. SNMP Trap:
hpevtEfiRtIvtEsiTableErr - 5755 in HPIFPTRAP.MIB.
Error
5755
EFI unable to find the SAL service to install run-time interrupt handlers Probable
Cause: Mismatch between EFI and SAL. Recommended Action: Upgrade system
firmware. SNMP Trap: hpevtEfiRtIvtEsiQueryErr - 5756 in HPIFPTRAP.MIB.
Error
5756
EFI unable to find the SAL services for installing interrupt handlers Probable Cause:
Mismatch between EFI and SAL portions of the system firmware. Recommended
Action: Reboot, if problem persists, contact your HP representative for support.
SNMP Trap: hpevtEfiBootIvtEsiTableErr - 5757 in HPIFPTRAP.MIB.
Error
5757
EFI unable to find the SAL service to install boot-time interrupt handlers Probable
Cause: Mismatch between EFI and SAL. Recommended Action: Reboot or upgrade
system firmware. If problem persists contact your HP representative for support.
SNMP Trap: hpevtEfiBootIvtEsiQueryErr - 5758 in HPIFPTRAP.MIB.
Error
5758
Too many parameters were passed to the utilities system Probable Cause: This is a
firmware error. Contact FW engineering. SNMP Trap: hpevtUtilitiesParmListTooLarge
- 5760 in HPIFPTRAP.MIB.
Warning
5760
A crossbar port is unexpectedly not present. Probable Cause: An XBC is indicating
a port failure Recommended Action: Validate all of the cells connectivity to the PD
Check the XBC chips seating reset the systemreplace either cells/system backplane
SNMP Trap: hpevtXbcPortPresenceError - 5762 in HPIFPTRAP.MIB.
Error
5762
34
Management Agents Event Tables