HP Integrity Superdome SX1000 Windows Integrity Management Agents Reference - Page 59

Table #2, Event ID numbers 9, 000 through 12

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Event ID Event Severity Event Description 8983 Error A fabric walk failed while updating the cell state Probable Cause: Look for adjacent chassis codes to determine the cause of FabricWalk failure. Check the backplane and fabric connectivity. Contact the HP Support Personnel for further troubleshooting. SNMP Trap: hpevtBootSetCellStateFabricFailure - 8983 in HPIFPTRAP.MIB. 8984 Error Could not reset the cell due to failure updating cell state Probable Cause: Most likely a failure on the fabric or on the CC. Fabric failures should produce additional chassis codes. If no additional chassis codes indicate the cause of the failure, then contact the HP Support Personnel for further troubleshooting. SNMP Trap: hpevtBootResetCellStateFailure - 8984 in HPIFPTRAP.MIB. Table #2 - Event ID numbers 9,000 through 12,627 Event ID Event Severity Event Description 9000 Warning DRAM failure on DIMM XX, deallocate rank Probable Cause: SFW detected a failing DIMM Recommended Action: Replace the DIMM flagged by SFW SNMP Trap: hpevtMemChipspareDeallocRank - 9000 in HPIFPTRAP.MIB. 9019 Error System Clocks are not valid Probable Cause: The Cell board has a problem. Either the Real Time Clock is not working properly or the system is not being clocked at the value it thinks it is. SNMP Trap: hpevtClockFreqError - 9019 in HPIFPTRAP.MIB. 9020 Error Cell Online Addition failed due to fabric access error Probable Cause: Fabric Access Failure, Recommended Action: Check CC to CC link. Look for additional failure chassis codes to provide more detail. SNMP Trap: hpevtFabricColaInitTraversableErr - 9020 in HPIFPTRAP.MIB. 9021 Error Fabric found a bad XBC port on a reboot. Attempting to route around it. Probable Cause: link errors. Recommended Action: Run DC Connectivity test. Check flex cables, XBCs, and CCs. SNMP Trap: hpevtFabricAttemptFocusedReroute - 9021 in HPIFPTRAP.MIB. 9022 Warning Could not access an internal firmware table while rerouting XBC port Probable Cause: Firmware Error. Recommended Action: Capture chassis codes and contact HP Support. SNMP Trap: hpevtFabricCellRerouteNinfoErr - 9022 in HPIFPTRAP.MIB. 9038 Warning Cell/Partition to be reset because PDC couldn't read PDH memory Probable Cause: Cell hardware problem like PDH memory itself, the coherency controller, the executing CPU or interaction between any of these cell components. Recommended Action: Contact HP Support to troubleshoot the cell and either fix it or replace it. SNMP Trap: hpevtBootWakeCpuIsCpuDeconfigErr - 9038 in HPIFPTRAP.MIB. 9039 Warning Cell/Partition to be reset because PDC couldn't read PDH memory Probable Cause: Cell hardware problem like PDH memory itself, the CC chip, the executing CPU or interaction between any of these cell components. Recommended Action: Troubleshoot the cell and either fix it or replace it. SNMP Trap: hpevtBootWakeCpuGetCountersErr - 9039 in HPIFPTRAP.MIB. 9040 Warning Cell/Partition to be reset because PDC couldn't read PDH memory Probable Cause: Cell hardware problem like PDH memory itself, the CC chip, the executing CPU or interaction between any of these cell components. Recommended Action: Troubleshoot the cell and either fix it or replace it. SNMP Trap: hpevtBootWakeCpuGetStructAddrErr - 9040 in HPIFPTRAP.MIB. 9041 Warning Cell/Partition to be reset because PDC couldn't read PDH memory Probable Cause: PDC bug in which PDC thinks it was unable to safely access PDH memory when maybe it really could have. Recommended Action: Upgrade PDC if this is found to be the problem and a new PDC image is available. SNMP Trap: hpevtBootCheckCpu4CompletionErr - 9041 in HPIFPTRAP.MIB. 9042 Warning Cell/Partition to be reset because PDC couldn't read PDH memory Probable Cause: PDC bug in which PDC thinks it was unable to safely access PDH memory when maybe it really could have. Recommended Action: Upgrade PDC if this is found to be the problem and a new PDC image is available. SNMP Trap: hpevtBootCheckCpuGetStructAddrErr - 9042 in HPIFPTRAP.MIB. Platform Agent Events 59

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Event Description
Event Severity
Event ID
A fabric walk failed while updating the cell state Probable Cause: Look for adjacent
chassis codes to determine the cause of FabricWalk failure. Check the backplane and
fabric connectivity. Contact the HP Support Personnel for further troubleshooting.
SNMP Trap: hpevtBootSetCellStateFabricFailure - 8983 in HPIFPTRAP.MIB.
Error
8983
Could not reset the cell due to failure updating cell state Probable Cause: Most likely
a failure on the fabric or on the CC. Fabric failures should produce additional chassis
codes. If no additional chassis codes indicate the cause of the failure, then contact
the HP Support Personnel for further troubleshooting. SNMP Trap:
hpevtBootResetCellStateFailure - 8984 in HPIFPTRAP.MIB.
Error
8984
Table #2
— Event ID numbers 9,000 through 12,627
Event Description
Event Severity
Event ID
DRAM failure on DIMM XX, deallocate rank Probable Cause: SFW detected a failing
DIMM Recommended Action: Replace the DIMM flagged by SFW SNMP Trap:
hpevtMemChipspareDeallocRank - 9000 in HPIFPTRAP.MIB.
Warning
9000
System Clocks are not valid Probable Cause: The Cell board has a problem. Either
the Real Time Clock is not working properly or the system is not being clocked at
the value it thinks it is. SNMP Trap: hpevtClockFreqError - 9019 in HPIFPTRAP.MIB.
Error
9019
Cell Online Addition failed due to fabric access error Probable Cause: Fabric Access
Failure, Recommended Action: Check CC to CC link. Look for additional failure
chassis codes to provide more detail. SNMP Trap: hpevtFabricColaInitTraversableErr
- 9020 in HPIFPTRAP.MIB.
Error
9020
Fabric found a bad XBC port on a reboot. Attempting to route around it. Probable
Cause: link errors. Recommended Action: Run DC Connectivity test. Check flex
cables, XBCs, and CCs. SNMP Trap: hpevtFabricAttemptFocusedReroute - 9021 in
HPIFPTRAP.MIB.
Error
9021
Could not access an internal firmware table while rerouting XBC port Probable Cause:
Firmware Error. Recommended Action: Capture chassis codes and contact HP
Support. SNMP Trap: hpevtFabricCellRerouteNinfoErr - 9022 in HPIFPTRAP.MIB.
Warning
9022
Cell/Partition to be reset because PDC couldn't read PDH memory Probable Cause:
Cell hardware problem like PDH memory itself, the coherency controller, the
executing CPU or interaction between any of these cell components. Recommended
Action: Contact HP Support to troubleshoot the cell and either fix it or replace it.
SNMP Trap: hpevtBootWakeCpuIsCpuDeconfigErr - 9038 in HPIFPTRAP.MIB.
Warning
9038
Cell/Partition to be reset because PDC couldn't read PDH memory Probable Cause:
Cell hardware problem like PDH memory itself, the CC chip, the executing CPU or
interaction between any of these cell components. Recommended Action: Troubleshoot
the cell and either fix it or replace it. SNMP Trap: hpevtBootWakeCpuGetCountersErr
- 9039 in HPIFPTRAP.MIB.
Warning
9039
Cell/Partition to be reset because PDC couldn't read PDH memory Probable Cause:
Cell hardware problem like PDH memory itself, the CC chip, the executing CPU or
interaction between any of these cell components. Recommended Action: Troubleshoot
the cell and either fix it or replace it. SNMP Trap:
hpevtBootWakeCpuGetStructAddrErr - 9040 in HPIFPTRAP.MIB.
Warning
9040
Cell/Partition to be reset because PDC couldn't read PDH memory Probable Cause:
PDC bug in which PDC thinks it was unable to safely access PDH memory when
maybe it really could have. Recommended Action: Upgrade PDC if this is found to
be the problem and a new PDC image is available. SNMP Trap:
hpevtBootCheckCpu4CompletionErr - 9041 in HPIFPTRAP.MIB.
Warning
9041
Cell/Partition to be reset because PDC couldn't read PDH memory Probable Cause:
PDC bug in which PDC thinks it was unable to safely access PDH memory when
maybe it really could have. Recommended Action: Upgrade PDC if this is found to
be the problem and a new PDC image is available. SNMP Trap:
hpevtBootCheckCpuGetStructAddrErr - 9042 in HPIFPTRAP.MIB.
Warning
9042
Platform Agent Events
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