HP Integrity Superdome SX1000 Windows Integrity Management Agents Reference - Page 46

Error Reading a platform storage variable from the PDHC/MP Probable Cause: Either

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Event ID Event Severity Event Description 7896 Error System FW and the PDHC have incompatible shared memory interface revisions Probable Cause: (Probable) Either System firmware or PDHC Firmware on the named cell was upgraded to a new major revision number and not the other. The major numbers must match when checked by the PDHC or else the cell will not be allowed to boot. Recommended Action: Use FWUU (Firmware Update Utility) to check the revision numbers of PDHC and PDC Firmware on the cell(s) called out in the event log. Compare to other cells in the complex, or, if single cell, check firmware revs. available to FWUU. SNMP Trap: hpevtPdhcToSysfwRevMismtch - 7896 in HPIFPTRAP.MIB. 7902 Error PDH Controller firmware version is not supported with this version of MP FW Probable Cause: PDH Controller firmware version is not supported with this version of MP FW Recommended Action: Update PDHC or MP firmware SNMP Trap: hpevtPdhCtrlrFwMismatch - 7902 in HPIFPTRAP.MIB. 7903 Error Power fault on cell board Probable Cause: One or more of the DC to DC power converters on the Cell Power Board is displaying a fault condition. Recommended Action: Contact HP Support personnel to troubleshoot the problem. SNMP Trap: hpevtCellPowerFault - 7903 in HPIFPTRAP.MIB. 7938 Warning The CPU Node reported a problem initializing its node in the device tree Probable Cause: See additional logs in determine why initialize node failed. There could be a hardware or PAL problem. SNMP Trap: hpevtCpuInitNodeError - 7938 in HPIFPTRAP.MIB. 7939 Warning The ExecuteCommand function failed on a CPU. Probable Cause: Inter-Processor-Interrupts may not be working, or the command may have timed out. This could be a firmware bug or hardware problem. Look for other clues in the event log. SNMP Trap: hpevtCpuExecuteCmdError - 7939 in HPIFPTRAP.MIB. 7940 Warning A remote CPU is not prepared to receive a command Probable Cause: The CPU may be stuck waiting for a previous command or may not be healthy. This could also be caused by a system resource contention problem. SNMP Trap: hpevtCpuCmdStateInvalid - 7940 in HPIFPTRAP.MIB. 7948 Warning An error was encountered when executing a PAL_PROC Probable Cause: PAL was unable to be successfully called. See other event ids to determine if action needs to be taken. SNMP Trap: hpevtCpuPalProcError - 7948 in HPIFPTRAP.MIB. 7953 Error CPUs loaded in wrong order Probable Cause: CPUs not loaded in correct order. Recommended Action: Load CPUs in order 0, 1, 2, 3. SNMP Trap: hpevtBootCpuLoadingError - 7953 in HPIFPTRAP.MIB. 7963 Error The XBC SBE and LPE errors were not cleared properly Probable Cause: the link generated a new error Recommended Action: check CC, check link Check logs for other errors. If error is persistent, replace cell board SNMP Trap: hpevtXbcPersistantError - 7963 in HPIFPTRAP.MIB. 7964 Error The CC to XBC link pattern test failed. Probable Cause: Unspecified SNMP Trap: hpevtXbcLinkTestError - 7964 in HPIFPTRAP.MIB. 7965 Error Error Reading a platform storage variable from the PDHC/MP Probable Cause: Either the MP is not present, or the requested information does not exist. Ensure that the MP is functioning and that the proper data is being requested. SNMP Trap: hpevtPltfrmStorageReadErr - 7965 in HPIFPTRAP.MIB. 7966 Error An error was returned on a Platform Storage Write Command to the PDHC/MP Probable Cause: The MP is not present, may be out of space, or the command was badly formatted. Ensure that the MP has enough space and try again. If the problem persists, contact engineering. SNMP Trap: hpevtPltfrmStorageWriteErr - 7966 in HPIFPTRAP.MIB. 7973 Error The Sequencer was unable to find/use a needed tree node Probable Cause: This is a bug, contact engineering SNMP Trap: hpevtTreeNodeErrorSequencer - 7973 in HPIFPTRAP.MIB. 46 Management Agents Event Tables

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Event Description
Event Severity
Event ID
System FW and the PDHC have incompatible shared memory interface revisions
Probable Cause: (Probable) Either System firmware or PDHC Firmware on the named
cell was upgraded to a new major revision number and not the other. The major
numbers must match when checked by the PDHC or else the cell will not be allowed
to boot. Recommended Action: Use FWUU (Firmware Update Utility) to check the
revision numbers of PDHC and PDC Firmware on the cell(s) called out in the event
log. Compare to other cells in the complex, or, if single cell, check firmware revs.
available to FWUU. SNMP Trap: hpevtPdhcToSysfwRevMismtch - 7896 in
HPIFPTRAP.MIB.
Error
7896
PDH Controller firmware version is not supported with this version of MP FW
Probable Cause: PDH Controller firmware version is not supported with this version
of MP FW Recommended Action: Update PDHC or MP firmware SNMP Trap:
hpevtPdhCtrlrFwMismatch - 7902 in HPIFPTRAP.MIB.
Error
7902
Power fault on cell board Probable Cause: One or more of the DC to DC power
converters on the Cell Power Board is displaying a fault condition. Recommended
Action: Contact HP Support personnel to troubleshoot the problem. SNMP Trap:
hpevtCellPowerFault - 7903 in HPIFPTRAP.MIB.
Error
7903
The CPU Node reported a problem initializing its node in the device tree Probable
Cause: See additional logs in determine why initialize node failed. There could be a
hardware or PAL problem. SNMP Trap: hpevtCpuInitNodeError - 7938 in
HPIFPTRAP.MIB.
Warning
7938
The ExecuteCommand function failed on a CPU. Probable Cause:
Inter-Processor-Interrupts may not be working, or the command may have timed
out. This could be a firmware bug or hardware problem. Look for other clues in the
event log. SNMP Trap: hpevtCpuExecuteCmdError - 7939 in HPIFPTRAP.MIB.
Warning
7939
A remote CPU is not prepared to receive a command Probable Cause: The CPU may
be stuck waiting for a previous command or may not be healthy. This could also be
caused by a system resource contention problem. SNMP Trap:
hpevtCpuCmdStateInvalid - 7940 in HPIFPTRAP.MIB.
Warning
7940
An error was encountered when executing a PAL_PROC Probable Cause: PAL was
unable to be successfully called. See other event ids to determine if action needs to
be taken. SNMP Trap: hpevtCpuPalProcError - 7948 in HPIFPTRAP.MIB.
Warning
7948
CPUs loaded in wrong order Probable Cause: CPUs not loaded in correct order.
Recommended Action: Load CPUs in order 0, 1, 2, 3. SNMP Trap:
hpevtBootCpuLoadingError - 7953 in HPIFPTRAP.MIB.
Error
7953
The XBC SBE and LPE errors were not cleared properly Probable Cause: the link
generated a new error Recommended Action: check CC, check link Check logs for
other errors. If error is persistent, replace cell board SNMP Trap:
hpevtXbcPersistantError - 7963 in HPIFPTRAP.MIB.
Error
7963
The CC to XBC link pattern test failed. Probable Cause: Unspecified SNMP Trap:
hpevtXbcLinkTestError - 7964 in HPIFPTRAP.MIB.
Error
7964
Error Reading a platform storage variable from the PDHC/MP Probable Cause: Either
the MP is not present, or the requested information does not exist. Ensure that the
MP is functioning and that the proper data is being requested. SNMP Trap:
hpevtPltfrmStorageReadErr - 7965 in HPIFPTRAP.MIB.
Error
7965
An error was returned on a Platform Storage Write Command to the PDHC/MP
Probable Cause: The MP is not present, may be out of space, or the command was
badly formatted. Ensure that the MP has enough space and try again. If the problem
persists, contact engineering. SNMP Trap: hpevtPltfrmStorageWriteErr - 7966 in
HPIFPTRAP.MIB.
Error
7966
The Sequencer was unable to find/use a needed tree node Probable Cause: This is a
bug, contact engineering SNMP Trap: hpevtTreeNodeErrorSequencer - 7973 in
HPIFPTRAP.MIB.
Error
7973
46
Management Agents Event Tables