HP Integrity Superdome SX1000 Windows Integrity Management Agents Reference - Page 35

versions of EFI and SAL, Internal EFI error. Recommended Action: Reboot. If problem

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Event ID Event Severity Event Description 5763 Error A crossbar port unexpectedly has its HW_LINK_OK bit not set. Probable Cause: An XBC is indicating a port failure Recommended Action: Validate all of the cells connectivity to the PD Check the XBC chips seatingreset the systemreplace either cells/system backplane SNMP Trap: hpevtXbcPortHwLinkError - 5763 in HPIFPTRAP.MIB. 5764 Error A connected port was found to be in FE Probable Cause: An XBC is indicating a port failure Recommended Action: Validate all of the cells connectivity to the PD Check the XBC chips seating reset the system replace either cells/system backplane SNMP Trap: hpevtXbcPortFeError - 5764 in HPIFPTRAP.MIB. 5766 Error There was an error while initializing the Concorde-Xbc interface. Probable Cause: An XBC is indicating a port failure Recommended Action: Validate all of the cells connectivity to the PD Check the XBC chips seating reset the system replace either cells/system backplane SNMP Trap: hpevtXinLinkInitError - 5766 in HPIFPTRAP.MIB. 5767 Error The CC - XBC link failed to initialize. Probable Cause: An XBC is indicating a port failure Recommended Action: Validate all of the cells connectivity to the PDCheck the XBC chips seating reset the system replace either cells/system backplane SNMP Trap: hpevtXinLinkInitFailed - 5767 in HPIFPTRAP.MIB. 5768 Warning Unable to determine system mode because EFI/SAL interface not initialized Probable Cause: Internal EFI error. Recommended Action: Upgrade system firmware. If problem persists, contact HP support to troubleshoot the problem. SNMP Trap: hpevtEfiGetMfgModeNotInit - 5768 in HPIFPTRAP.MIB. 5769 Warning BMC returned an invalid system mode Probable Cause: Mismatch between BMC and EFI firmware. Recommended Action: Upgrade system firmware or BMC firmware as necessary. If problem persists, contact HP support to troubleshoot the problem. SNMP Trap: hpevtEfiBmcMfgModeInvalid - 5769 in HPIFPTRAP.MIB. 5770 Warning EFI unable to specify system mode because EFI/SAL interface not initialized Probable Cause: Internal EFI error. Recommended Action: Upgrade system firmware. If problem persists, contact HP support to troubleshoot the problem. SNMP Trap: hpevtEfiEnterMfgModeNotInit - 5770 in HPIFPTRAP.MIB. 5771 Warning Unable to enter normal system mode because EFI/SAL interface not initialized Probable Cause: Internal EFI error. Recommended Action: Upgrade system firmware. If problem persists, contact HP support to troubleshoot the problem. SNMP Trap: hpevtEfiExitMfgModeNotInit - 5771 in HPIFPTRAP.MIB. 5772 Error Unable to initialize part of the SAL/EFI interface Probable Cause: Incompatible versions of EFI and SAL, Internal EFI error. Recommended Action: Reboot. If problem persists contact your HP representative for support. SNMP Trap: hpevtEfiTaccessServiceNotInit - 5772 in HPIFPTRAP.MIB. 5774 Error An expected tree node was not found Probable Cause: This is a bug. Contact engineering. SNMP Trap: hpevtTreeNodeNotFound - 5774 in HPIFPTRAP.MIB. 5776 Warning EFI unable to modify system state to 'running' Probable Cause: BMC non functional. Recommended Action: Contact your HP representative to check the BMC. SNMP Trap: hpevtEfiSystemStateRunningErr - 5776 in HPIFPTRAP.MIB. 5777 Warning /options settings for CPUBusConfigValue aren't compatible with PAL Probable Cause: Update the /options value to comply with the desired features and what is supported. SNMP Trap: hpevtPalBusConfigIncompatible - 5777 in HPIFPTRAP.MIB. 5778 Warning The Get Processor Bus Dependent Configuration Features PAL call failed. Probable Cause: Contact engineering. There is a PAL compatibility problem. SNMP Trap: hpevtPalGetBusFeaturesFailed - 5778 in HPIFPTRAP.MIB. 5779 Warning memory DIMM pair mismatch Probable Cause: The user installed a mismatched pair of DIMMs in the same rank (i.e. the DIMMs are different size or DRAM width). Recommended Action: Install memory ranks in pairs of DIMMs that are the same size and DRAM width. SNMP Trap: hpevtMemDimmPairMismatch - 5779 in HPIFPTRAP.MIB. Platform Agent Events 35

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Event Description
Event Severity
Event ID
A crossbar port unexpectedly has its HW_LINK_OK bit not set. Probable Cause: An
XBC is indicating a port failure Recommended Action: Validate all of the cells
connectivity to the PD Check the XBC chips seatingreset the systemreplace either
cells/system backplane SNMP Trap: hpevtXbcPortHwLinkError - 5763 in
HPIFPTRAP.MIB.
Error
5763
A connected port was found to be in FE Probable Cause: An XBC is indicating a port
failure Recommended Action: Validate all of the cells connectivity to the PD Check
the XBC chips seating reset the system replace either cells/system backplane SNMP
Trap: hpevtXbcPortFeError - 5764 in HPIFPTRAP.MIB.
Error
5764
There was an error while initializing the Concorde-Xbc interface. Probable Cause:
An XBC is indicating a port failure Recommended Action: Validate all of the cells
connectivity to the PD Check the XBC chips seating reset the system replace either
cells/system backplane SNMP Trap: hpevtXinLinkInitError - 5766 in HPIFPTRAP.MIB.
Error
5766
The CC - XBC link failed to initialize. Probable Cause: An XBC is indicating a port
failure Recommended Action: Validate all of the cells connectivity to the PDCheck
the XBC chips seating reset the system replace either cells/system backplane SNMP
Trap: hpevtXinLinkInitFailed - 5767 in HPIFPTRAP.MIB.
Error
5767
Unable to determine system mode because EFI/SAL interface not initialized Probable
Cause: Internal EFI error. Recommended Action: Upgrade system firmware. If
problem persists, contact HP support to troubleshoot the problem. SNMP Trap:
hpevtEfiGetMfgModeNotInit - 5768 in HPIFPTRAP.MIB.
Warning
5768
BMC returned an invalid system mode Probable Cause: Mismatch between BMC
and EFI firmware. Recommended Action: Upgrade system firmware or BMC firmware
as necessary. If problem persists, contact HP support to troubleshoot the problem.
SNMP Trap: hpevtEfiBmcMfgModeInvalid - 5769 in HPIFPTRAP.MIB.
Warning
5769
EFI unable to specify system mode because EFI/SAL interface not initialized Probable
Cause: Internal EFI error. Recommended Action: Upgrade system firmware. If
problem persists, contact HP support to troubleshoot the problem. SNMP Trap:
hpevtEfiEnterMfgModeNotInit - 5770 in HPIFPTRAP.MIB.
Warning
5770
Unable to enter normal system mode because EFI/SAL interface not initialized
Probable Cause: Internal EFI error. Recommended Action: Upgrade system firmware.
If problem persists, contact HP support to troubleshoot the problem. SNMP Trap:
hpevtEfiExitMfgModeNotInit - 5771 in HPIFPTRAP.MIB.
Warning
5771
Unable to initialize part of the SAL/EFI interface Probable Cause: Incompatible
versions of EFI and SAL, Internal EFI error. Recommended Action: Reboot. If problem
persists contact your HP representative for support. SNMP Trap:
hpevtEfiTaccessServiceNotInit - 5772 in HPIFPTRAP.MIB.
Error
5772
An expected tree node was not found Probable Cause: This is a bug. Contact
engineering. SNMP Trap: hpevtTreeNodeNotFound - 5774 in HPIFPTRAP.MIB.
Error
5774
EFI unable to modify system state to 'running' Probable Cause: BMC non functional.
Recommended Action: Contact your HP representative to check the BMC. SNMP
Trap: hpevtEfiSystemStateRunningErr - 5776 in HPIFPTRAP.MIB.
Warning
5776
/options settings for CPUBusConfigValue aren't compatible with PAL Probable
Cause: Update the /options value to comply with the desired features and what is
supported. SNMP Trap: hpevtPalBusConfigIncompatible - 5777 in HPIFPTRAP.MIB.
Warning
5777
The Get Processor Bus Dependent Configuration Features PAL call failed. Probable
Cause: Contact engineering. There is a PAL compatibility problem. SNMP Trap:
hpevtPalGetBusFeaturesFailed - 5778 in HPIFPTRAP.MIB.
Warning
5778
memory DIMM pair mismatch Probable Cause: The user installed a mismatched pair
of DIMMs in the same rank (i.e. the DIMMs are different size or DRAM width).
Recommended Action: Install memory ranks in pairs of DIMMs that are the same
size and DRAM width. SNMP Trap: hpevtMemDimmPairMismatch - 5779 in
HPIFPTRAP.MIB.
Warning
5779
Platform Agent Events
35