HP Integrity Superdome SX2000 Windows Integrity Management Agents Reference - Page 101

Platform Agent Events, 12319 in HPIFPTRAP.MIB.

Page 101 highlights

Event ID Event Severity Event Description 12296 Warning The cell being added has incompatible hardware or firmware revision with the partition. Probable Cause: The cell being added has incompatible hardware or firmware revision with the partition. Recommended Action: Previous events will give a description of the error that led to this event. These need to be corrected before the cell can be added. SNMP Trap: hpevtCellHasIncomptbleHwFW - 12296 in HPIFPTRAP.MIB. 12297 Warning The System Firmware revision on the cell being added does not match the partition firmware revision. Probable Cause: The System Firmware revision on the cell being added does not match the partition firmware revision. Recommended Action: Update the System Firmware revision on the cell to be added. SNMP Trap: hpevtCellFWnotMatchPartFW - 12297 in HPIFPTRAP.MIB. 12319 Error OpenVMS has detected an unrecoverable event and will reboot. Probable Cause: This event has been generated because OpenVMS has detected an unrecoverable failure - software inconsitency or hardware-generated MCA Recommended Action: OpenVMS will reboot upon this failure SNMP Trap: hpevtVMSDetctUnrecvrdEvnt - 12319 in HPIFPTRAP.MIB. 12324 Warning Bad cell board (on cellular system), or bad processor board (on non-cellular system). Probable Cause: Bad cell board (on cellular system), or bad processor board (on non-cellular system). Recommended Action: Contact your HP support representative to check the cell board (on cellular systems), or the processor board (on non-cellular systems) which the specified processor module is located in. SNMP Trap: hpevtBadCellBrdOrBadProcBrd - 12324 in HPIFPTRAP.MIB. 12343 Warning CPU performance degraded due to excessive errors in third level cache Probable Cause: The processor has experienced an excessive number of persistent correctable errors in its third level cache and as a result performance has degraded. Normally the processor can dynamically deal with this type of error with no impact on performance. However, if too many such errors occur then they begin to impact performance. The processor is still able to operate correctly but its performance is degraded so it should be replaced. Recommended Action: Contact HP Service for assistance. SNMP Trap: hpevtCPUDegradErrThirdCache - 12343 in HPIFPTRAP.MIB. 12352 Error The alternate ROM failed to authenticate. The current (primary) ROM will continue to be used Probable Cause: The alternate ROM does not contains a valid signature. It is not a supported ROM for this system or it does not come from HP Recommended Action: Flash a new alternate ROM supported by the platform. SNMP Trap: hpevtROMFailAuthentc - 12352 in HPIFPTRAP.MIB. 12354 Error The alternate ROM was successfully authenticated but the primary and alternate ROM could not be swapped. The current primary will still be used. Probable Cause: The BMC did not respond to the ROM swap command Recommended Action: Check the BMC firmware, flash a new BMC firmware. If problem persists, contact HP support to troubleshoot the problem. SNMP Trap: hpevtAltrntROMUnblSwap 12354 in HPIFPTRAP.MIB. 12358 Warning PCI/PCIX/PCIe card/slot error detected during IO bus scan Probable Cause: PCI/PCIx/PCIe card/slot hardware failure caused error during IO bus scan Additional data may be available via EFI 'info io' command Recommended Action: Replace the faulty card SNMP Trap: hpevtPciSlotErrDetect - 12358 in HPIFPTRAP.MIB. 12394 Warning A coherency controller to coherency controller link has broken possibly due to a bad connection. Check the backplane connectors between the 2 cell boards and/or reseat both cells. If the problem persists, notify the Call Center for assistance. Probable Cause: Possible bad connection between cell and backplane. Recommended Action: Check that the two cell boards are firmly seated in the backplane.If problem persists, notify the Call Center for assistance. SNMP Trap: hpevtCCLinkDown - 12394 in HPIFPTRAP.MIB. Platform Agent Events 101

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Event Description
Event Severity
Event ID
The cell being added has incompatible hardware or firmware revision with the
partition. Probable Cause: The cell being added has incompatible hardware or
firmware revision with the partition. Recommended Action: Previous events will
give a description of the error that led to this event. These need to be corrected before
the cell can be added. SNMP Trap: hpevtCellHasIncomptbleHwFW - 12296 in
HPIFPTRAP.MIB.
Warning
12296
The System Firmware revision on the cell being added does not match the partition
firmware revision. Probable Cause: The System Firmware revision on the cell being
added does not match the partition firmware revision. Recommended Action: Update
the System Firmware revision on the cell to be added. SNMP Trap:
hpevtCellFWnotMatchPartFW - 12297 in HPIFPTRAP.MIB.
Warning
12297
OpenVMS has detected an unrecoverable event and will reboot. Probable Cause:
This event has been generated because OpenVMS has detected an unrecoverable
failure - software inconsitency or hardware-generated MCA Recommended Action:
OpenVMS will reboot upon this failure SNMP Trap: hpevtVMSDetctUnrecvrdEvnt
- 12319 in HPIFPTRAP.MIB.
Error
12319
Bad cell board (on cellular system), or bad processor board (on non-cellular system).
Probable Cause: Bad cell board (on cellular system), or bad processor board (on
non-cellular system). Recommended Action: Contact your HP support representative
to check the cell board (on cellular systems), or the processor board (on non-cellular
systems) which the specified processor module is located in. SNMP Trap:
hpevtBadCellBrdOrBadProcBrd - 12324 in HPIFPTRAP.MIB.
Warning
12324
CPU performance degraded due to excessive errors in third level cache Probable
Cause: The processor has experienced an excessive number of persistent correctable
errors in its third level cache and as a result performance has degraded. Normally
the processor can dynamically deal with this type of error with no impact on
performance. However, if too many such errors occur then they begin to impact
performance. The processor is still able to operate correctly but its performance is
degraded so it should be replaced. Recommended Action: Contact HP Service for
assistance. SNMP Trap: hpevtCPUDegradErrThirdCache - 12343 in HPIFPTRAP.MIB.
Warning
12343
The alternate ROM failed to authenticate. The current (primary) ROM will continue
to be used Probable Cause: The alternate ROM does not contains a valid signature.
It is not a supported ROM for this system or it does not come from HP Recommended
Action: Flash a new alternate ROM supported by the platform. SNMP Trap:
hpevtROMFailAuthentc - 12352 in HPIFPTRAP.MIB.
Error
12352
The alternate ROM was successfully authenticated but the primary and alternate
ROM could not be swapped. The current primary will still be used. Probable Cause:
The BMC did not respond to the ROM swap command Recommended Action: Check
the BMC firmware, flash a new BMC firmware. If problem persists, contact HP
support to troubleshoot the problem. SNMP Trap: hpevtAltrntROMUnblSwap -
12354 in HPIFPTRAP.MIB.
Error
12354
PCI/PCIX/PCIe card/slot error detected during IO bus scan Probable Cause:
PCI/PCIx/PCIe card/slot hardware failure caused error during IO bus scan Additional
data may be available via EFI 'info io' command Recommended Action: Replace the
faulty card SNMP Trap: hpevtPciSlotErrDetect - 12358 in HPIFPTRAP.MIB.
Warning
12358
A coherency controller to coherency controller link has broken possibly due to a bad
connection. Check the backplane connectors between the 2 cell boards and/or reseat
both cells. If the problem persists, notify the Call Center for assistance. Probable
Cause: Possible bad connection between cell and backplane. Recommended Action:
Check that the two cell boards are firmly seated in the backplane.If problem persists,
notify the Call Center for assistance. SNMP Trap: hpevtCCLinkDown - 12394 in
HPIFPTRAP.MIB.
Warning
12394
Platform Agent Events
101