HP Mv2120 HP MV2120, MV5020, MV5140, MV5150 Media Vault - User's Guide - Page 171

Network Connection Troubleshooting Tips In this section we will cover: Network connection issues on page 12-163 No available port on network router on page 12-167 Why did URL not work? on page 12-167 You receive firewall blocking messages on page 12-167 You prefer to set static IP Addresses on page 12-168 Network Connection Issues For issues connecting the server to the network, check the following: • Why is the Network Connection Light Off on page 163 • The firewall is blocking the connection on page 12-163 • Check that the router is correctly configured for DHCP on page 12-164 • Check the network is set up properly for TCP/IP on page 12-164 • Check the network NetBIOS properties on page 12-166 Why is the Network Connection Light Off To Determine why the Network Connection Light is Off 1 Make sure that all the cable connections are correctly plugged in. 2 Make sure the router or switch has power. 3 Restart the router or switch (or unplug and plug it back in). 4 If you are using your own Ethernet cable, try using the Ethernet cable that came with the HP Media Vault. The Network Connection Light Alternates Between Blue and Off The server is intermittently connected to the network. Check the cable connection between the server and the router (or switch). The Firewall is Blocking the Connection If using a firewall program, configure it to allow any HP MediaSmart applications: • HPMVTray.exe - HP Media Vault System Tray utility 12-