HP P3410A HP NetRAID 1M/2M Installation & Configuration - Page 143

Troubleshooting

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14 Troubleshooting Power-up (Boot) Error Messages Adapter displays message "Firmware Failed Validation" Problem: The firmware has been corrupted. Suggested solution: Use the flash utility with the /b option to repair the image. Adapter displays message "Cache Memory Failure" Problem(s): Memory module is either: • Not connected correctly. • Damaged. • Not supported by the adapter. Suggested solutions: • Check the memory module connection. • Try another memory module. • Make sure that the adapter supports the memory being used. NOTE If no cache is installed, the message displayed is: "MEGARaid Adapter Copyright© American Megatrends, Inc. Cache Memory Error! Please check SDRAM connection. If problem persists contact Tech Support Press Any Key to Continue......" Adapter BIOS Disabled. No Logical Drives Handled by BIOS Problem: The adapter BIOS is disabled. (This is not a problem if the BIOS is intentionally disabled to prevent booting from the adapter.) Suggested solution: Enable the BIOS by using HP NetRAID Express Tools, as described in "Run Configuration Utilities" in Chapter 6, "HP NetRAID Software." 135

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135
14 Troubleshooting
Power-up (Boot) Error Messages
Adapter displays message “Firmware Failed Validation”
Problem: The firmware has been corrupted.
Suggested solution: Use the flash utility with the /b option to repair the image.
Adapter displays message “Cache Memory Failure”
Problem(s): Memory module is either:
•
Not connected correctly.
•
Damaged.
•
Not supported by the adapter.
Suggested solutions:
•
Check the memory module connection.
•
Try another memory module.
•
Make sure that the adapter supports the memory being used.
NOTE
If no cache is installed, the message displayed is: “MEGARaid
Adapter Copyright© American Megatrends, Inc. Cache
Memory Error! Please check SDRAM connection.
If problem
persists contact Tech Support Press Any Key to
Continue……”
Adapter BIOS Disabled. No Logical Drives Handled by BIOS
Problem: The adapter BIOS is disabled. (This is not a problem if the BIOS is
intentionally disabled to prevent booting from the adapter.)
Suggested solution: Enable the BIOS by using HP NetRAID Express Tools, as
described in "Run Configuration Utilities" in Chapter 6, "HP NetRAID
Software."