HP P3410A HP NetRAID 1M/2M Installation & Configuration - Page 152

Chapter 14 Troubleshooting Message "Some Inconsistency Cured" Appears the First Time Consistency Check is Run If you have an HP NetRAID-2M or NetRAID-1M, and are running a consistency check for the first time, the disk area on which nothing is written will be cleared. It is normal for the system to indicate that this has occurred and is not a warning of errors in the system. Troubleshooting Management Over the Network Only the most common problems are covered here. For more troubleshooting for HP NetRAID Assistant, refer to the HP NetRAID Series User Guide. Common Problems Without HP NetRAID Assistant, the client(s) and server(s) connect normally, but the HP NetRAID Assistant cannot connect to any servers For HP NetRAID Assistant to connect to a server, it must resolve the server via TCP/IP. Ping the server by name from the client or server that will run HP NetRAID Assistant. If this is unsuccessful, then the client or server that will run HP NetRAID Assistant cannot resolve the server using TCP/IP. Confirm the following conditions: • The IP addresses are unique. • The subnet mask is not causing a group resolution problem. • The hosts file contains correct names and IP addresses for all servers with HP NetRAID-1M or 2M adapters to be managed. No response when connecting to a server; may get Server Not Responding message after several minutes The server is likely to be down and the connection attempt/timeout may take two minutes before a message is generated. Be sure the selected server is up. NOTE If the server is still not up when the timeout message is displayed, HP NetRAID Assistant will exit. 144