HP Pavilion zt1100 HP Pavilion Notebook PC ZE1000 Series - Reference Guide
HP Pavilion zt1100 - Notebook PC Manual
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- HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 1
HP Notebook PC Reference Guide - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 2
manual is prohibited without prior written permission of Hewlett-Packard Company, except as allowed under the copyright laws. The programs that control this product are copyrighted and all rights are reserved. Reproduction, adaptation . Hewlett-Packard Company HP Notebook Customer Care 1000 NE - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 3
telecommunications line cord to connect the modem to the telephone wall jack. When using your notebook with a power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions. Reference Guide - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 4
AGREEMENT, YOU MUST NOW EITHER REMOVE THE SOFTWARE FROM YOUR HARD DISK DRIVE AND DESTROY THE MASTER DISKETTES, OR RETURN THE COMPLETE HP PRODUCT AND SOFTWARE FOR A screen when Microsoft Software Products are launched. For a PC supplied with a Microsoft operating system: When you start the PC and - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 5
support utility software may only be used for restoring the hard disk of the HP as part of adaptations adaptations upgrades which may be available from Hewlett-Packard under a separate support agreement. EXPORT CLAUSE. Customer agrees not to export or re-export the software or any copy or adaptation - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 6
user support for HP PCs that use Microsoft Operating Systems, including its latest service packs. This support will be available within 30 days of the software being released. Edition History Edition 1 January 2002 Edition 2 March 2002 This manual is printed on recycled paper. 6 Reference Guide - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 7
To play DVD movies 36 To create or copy CDs 37 Securing Your Notebook 38 To set up password protection 38 To attach a security cable 38 To protect against viruses 39 Working in Comfort with a Notebook PC 40 Taking Care of Your Notebook 42 To protect your hard disk drive 42 Reference Guide 7 - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 8
use an external monitor 69 Installing Additional RAM 71 To install a RAM expansion module 71 To remove a RAM expansion module 72 Replacing the Hard Disk Drive 73 To replace the hard disk drive 73 To replace the hard disk drive holder 74 To prepare a new hard disk drive 74 8 Reference Guide - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 9
80 Hard disk drive problems 82 Heat problems ...82 Keyboard, touch pad, and mouse problems 83 LAN problems...84 Memory problems 85 Modem problems 85 One-Touch button problems 88 Parallel and USB problems 89 PC card (PCMCIA) problems 90 Performance problems 91 Power and battery problems 92 - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 10
Safety Information ...121 Power cords...121 Ergonomics ...122 Battery safety ...122 Laser safety ...123 Regulatory Information 124 U.S.A...124 Index ...127 10 Reference Guide - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 11
Getting Started with Your HP Notebook Reference Guide 11 - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 12
in the box? Your HP notebook PC is shipped with these items: • Battery (installed). • AC adapter and power cord. • Quick Start sheet. • Startup Guide. • Recovery CDs, for restoring Windows and all software included with your notebook. • Microsoft Windows manual. • Telephone cord. In addition, your - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 13
up and running quickly. This printed manual introduces your HP notebook computer, and contains setup instructions, basic operation guidelines, troubleshooting information, and warranty information. The Reference Guide is shipped on the notebook's hard drive, and provides a complete source for - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 14
Parts of the Notebook Identifying Parts of the Notebook Front view 1 One-Touch buttons (programmable). 2 Power button. 3 Touch pad (pointing device). 4 Scroll up/down toggle. 5 Power/battery status lights (see page 17). 6 Left and right click buttons. 7 Speakers. 8 DVD, or CD-RW/DVD drive - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 15
Back view Getting Started with Your HP Notebook Identifying Parts of the Notebook 11 Kensington lock slot (security connector). 12 AC adapter jack 13 IEEE 1394 connector (selected external microphone jack (colored pink). 20 PC card slot and eject button. 21 Floppy disk drive. Reference Guide 15 - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 16
Getting Started with Your HP Notebook Identifying Parts of the Notebook Bottom view 22 Battery. 23 Hard disk drive. 24 Battery latch. 25 RAM expansion cover. 26 System-off switch. 16 Reference Guide - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 17
Started with Your HP Notebook Identifying Parts of the Notebook Status lights The status lights on the front of the notebook report battery and power status. 1. Battery charge. (left LED) • Green: the AC adapter is connected and the battery is fully charged. • Amber: the AC adapter is connected and - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 18
keypad.) 3. Scroll Lock. Scroll Lock is active. 4. Floppy disk drive activity. The notebook is accessing the floppy disk drive. 5. Hard disk drive activity. The notebook is accessing the hard disk drive. 6. CD/DVD drive activity. The notebook is accessing the CD/DVD drive. 18 Reference Guide - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 19
you use only the adapter supplied with this notebook. If it is necessary to replace your adapter, hp recommends you verify that you use only those adapters specifically approved for this model computer. WARNING Step 1: Install the battery Do not mutilate or puncture batteries. Do not dispose of - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 20
HP Notebook Setting Up Your Notebook • Insert the battery into the battery compartment, then press it in until it clicks into place. Once you have installed the battery, you can connect the AC adapter to the notebook and charge the battery while you work. To remove the battery • Slide the battery - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 21
Step 2: Connect AC power Use only the HP AC adapter included with your notebook, or another approved HP adapter. Using any other AC adapter can damage the adapter, and may void your warranty-see the warranty statement on page 108. The pre-installed electronic online manual on your notebook may refer - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 22
Plug the telephone cord into the notebook's modem jack, or into a PC card or external modem. Make sure the cord clicks into place. 3. Plug the other end of the cord into a telephone jack. If the plug on the phone cord doesn't fit your telephone jack, you may need to use an adapter. For details about - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 23
turn on when using only its battery, the battery may be discharged. Connect the AC adapter and press the power button again. Leave the AC adapter connected for at least an hour. Step 5: Set up Windows Your notebook has Microsoft Windows XP preinstalled on its hard disk drive. The first time you turn - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 24
. Make sure the phone line is connected and follow the onscreen instructions. The icon disappears after you register. By phone You can register your notebook by calling your HP Customer Care Center-see "To contact HP for support or service" on page 104. By fax If you have a printer connected to - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 25
Basic Operation Reference Guide 25 - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 26
the notebook on and off Power mode On Power mode status light is green. Standby Saves significant power. Turns off the display and other components. Maintains the current session in RAM. Restarts quickly. Restores network connections. Power mode status light flashes green. Hibernation Saves maximum - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 27
button for four seconds, then release it. • If the notebook still does not turn off, use a straightened paper clip to press the system-off switch on the bottom of the notebook, near the RAM access door. After the notebook turns off, press the power button to turn it on again. Reference Guide 27 - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 28
disk drive, the CD/DVD drive, or a local area network (LAN). 1. Restart the notebook: click Start, Turn Off Computer, Restart. 2. When the HP logo appears, press Esc to display the Boot menu. 3. Use the arrow keys to select the boot device, and press Enter. If you want to boot from a specific device - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 29
Basic Operation Operating Your Notebook Moving and selecting using the touch pad and click buttons • To move the button actions, double-click speed, pointer speed, and more: click Start, Control Panel, Printers and Other Hardware, Mouse, or double-click the touch pad icon in the taskbar. Reference - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 30
Basic Operation Operating Your Notebook To use the Fn hot keys The combination of the Fn key plus another key creates a hot key-a shortcut key sequence-for various system controls. • To use a hot key, on an external keyboard). External keyboards do not support Fn hot keys. 30 Reference Guide - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 31
notebook includes four One-Touch buttons that can start any application or open a document or web site with a single press. The buttons are pre-configured for specific One-Touch button 1. Click Start, Control Panel, Printers and Other Hardware, Keyboard. 2. On the HP One-Touch tab, click the button - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 32
Does this Opens System Properties. Opens My Computer. Opens Help and Support. Opens the Search dialog. Minimizes all displayed windows. Returns all dialog. Opens the Utility Manager. To use the embedded keypad Your notebook's built-in keyboard includes an embedded keypad you can use to type Guide - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 33
Programs, Hewlett-Packard, Notebook, HP Display Settings, HP Display Settings. You can also display a settings icon in the taskbar for quick access. When you are using battery power, the display dims automatically to conserve power. You can use the brightness controls to override this adjustment - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 34
the taskbar, then click Mute. To insert or remove a CD or DVD Do not remove a CD or DVD while the notebook is reading it. Otherwise, the notebook could stop responding and you could lose data. Before opening the drive, use the stop or eject control in your multimedia player software to make sure the - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 35
down until the disk snaps onto the spindle. -or- Remove the disk. 3. Slide the tray back into the drive to close it. If the notebook loses power, you can manually open the drive: • Insert a pin or straightened paper clip into the emergency eject hole on the drive door to open it.. Reference Guide 35 - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 36
be hard-coded on the DVD drive, and will be permanent. Your HP warranty does not cover the expense of correcting this situation. Refer to the help for your DVD player software for details about setting region codes. The DVD player in your notebook performs to high and advanced specifications. It - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 37
To create or copy CDs If your notebook came with a CD-RW or DVD/CD-RW drive, it also includes software that lets you copy or Player. You can also use Windows Explorer to create data CDs using a CD-RW or DVD/CD-RW drive. If you need to install the CD-RW software, run Setup on the software CD. - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 38
your account. 2. Click Create a Password, then set a password. 3. Click Start, Control Panel, Performance and Maintenance, Power Options. 4. On the Advanced tab, select the option to prompt for a password when the notebook resumes from standby. To cancel password protection, set an empty password - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 39
if you use the Internet. Your notebook includes Norton AntiVirus software. If this software is not already installed, install it as follows: 1. Click Start, All Programs, Norton AntiVirus, Install Norton AntiVirus. 2. Follow the instructions as they appear on the screen. Once installed, you can get - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 40
give your notebook the adjustability and comfort features of a desktop unit. More information on how to prepare your workspace environment and set up your HP equipment is available in Working in Comfort, which is preloaded on the hard disk in the HP Library (click Start, Help and Support, HP Library - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 41
Working in Comfort with a Notebook PC Using your notebook computer • Position the notebook so your wrists and hands are in a neutral position. Your wrists should be as straight as possible and should not have to bend sideways or more than 10 degrees up or down. Your HP notebook computer has a built - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 42
over bumpy terrain. • Turn off the notebook or put it on standby or into hibernation before transporting it. This turns off the hard drive. A drop of even a few inches while the hard drive is operating could destroy data or damage the drive. • Carry the notebook in a padded case to protect against - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 43
, set the Turn off monitor timeouts (for both AC and battery operation) to the shortest comfortable interval. • Avoid using a screen saver or other software that prevents the notebook from going on standby after a timeout period. If you use a screen saver, enable the option to shut off the display - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 44
Basic Operation Taking Care of Your Notebook To clean your notebook You can clean your notebook with a soft cloth dampened with clean water or with water containing a mild then gently wipe the display. • You can clean the keyboard with a vacuum cleaner to remove accumulated dust. 44 Reference Guide - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 45
Batteries and Power Management Reference Guide 45 - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 46
. Enters standby. Maintains your current session in RAM, and turns off the display and other components to conserve battery power. Enters hibernation. Saves your current session to the hard disk, then turns off the notebook. Provides maximum power savings while still allowing you to recover your - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 47
your data has been saved, but some functions may be disabled. To resume normal operation, restore power by connecting the AC adapter or installing a charged battery, then turn the notebook off and restart it. To set power management properties You can adjust the periods of non-use after which your - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 48
session in RAM, and turns off the display and other components. Saves the current session to the hard disk, then turns off. Provides maximum power savings while still allowing you to recover the current session. Restores network connections. Turns off your notebook for maximum power savings. The - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 49
From the Windows Control Panel • Click Start, Control Panel, Performance and Maintenance, Power Options, then click the Power Meter tab to see battery status. The Alarms and Advanced tabs provide additional power-information options. On the battery 1. Remove the battery from the notebook-see page 19 - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 50
to make your battery's power last as long as possible. • Connect the AC adapter, especially while using the CD/DVD drive or floppy disk drive, or any external connection such as a PC card or modem. • Set the display brightness to the lowest comfortable level (Fn+F1). • Put the notebook on standby - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 51
20-50%. • To maintain maximum battery capacity and accuracy of the battery gauge, perform this procedure about once a month. Restart the notebook, press F6 when the HP logo appears, and follow the instructions that appear onscreen. The process calibrates the battery, and requires four to five - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 52
- HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 53
Modem and Network Connections Reference Guide 53 - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 54
receiving faxes. Your notebook includes a built-in high-speed V.90/92 modem. This modem allows you to connect to any Internet Service Provider (ISP) that has V.90/92 interoperable modems. Check with your ISP for a list of telephone numbers that support V.90/92. Note that the maximum speed for faxing - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 55
cord into a telephone jack. If the plug on the phone cord doesn't fit the jack, you may need to use an adapter. 4. Check your modem's country or region settings: click Start, Control phone line to your notebook. Special notes about using fails to connect to a service provider. The number of failed - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 56
from power surges caused by lightning or other sources. Connect an approved surge protector to the modem cable whenever you use the modem. To connect to the Internet If you have not yet signed up with an Internet Service Provider (ISP), see "To connect to the Internet " on page 24 for instructions - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 57
your Internet Service Provider, you can access the Internet only with AOL's own software; you can't use a standard browser such as Internet Explorer. As a result: • You cannot view web sites by clicking on links (such as those in the electronic Reference Guide that link to the HP notebook web site - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 58
e-mail depend on your ISP. If you are using AOL, email is part of your AOL service. For other ISPs, you can use Outlook Express (included with your notebook) or an e-mail system of your choice. This section includes instructions for using Outlook Express. To start Outlook Express 1. Double-click the - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 59
send and receive faxes with your notebook. To set up Fax Services Before you can use Fax Services, you need to install it. 1. Click Start, Control Panel, Add or Remove Programs. 2. Click Add/Remove Windows Components, select Fax Services, and follow the instructions on the screen. You may need the - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 60
Accessories, Communications, Fax, Send a Fax, then follow the instructions that appear on the screen. If you want to send a document as a fax, open are indicated in the status box in the Fax Console window. To receive a fax manually, do the following: • When a fax call is coming in, click Receive - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 61
in Control Panel. Two lights above the LAN port indicate the status of the connection (see the figure above): • The yellow light indicates network activity. • The green light indicates that a link is established to the network. See Windows Help and Support or your Microsoft manual for information - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 62
notebook is running on battery power. To avoid such problems, connect the notebook's AC adapter whenever you plan to transfer files through the LAN. If AC power however, significantly reduce the battery's operating time by disabling the notebook's standby and hibernate timeouts. 62 Reference Guide - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 63
Add-On Devices Reference Guide 63 - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 64
Add-On Devices Connecting PC Cards Connecting PC Cards CAUTION The notebook's PC card slot expands the notebook's data storage and communication capabilities, and supports standard Type I, II, and III PC cards (PCMCIA and CardBus). Do not remove a PC card while the notebook is reading or writing - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 65
the HP Notebook web site (www.hp.com/notebooks). In some circumstances, your notebook's advanced power-saving features can cause file transfers through a PC card to appear to respond more slowly when the notebook is running on battery power. To avoid such problems, connect the notebook's AC adapter - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 66
before using it. This might include setting switches so the equipment will operate properly with your notebook and the software you plan to use. 1. IEEE 1394 devices (selected models) 2. USB indicators (selected models). 7. Headphone jack (lime green) and microphone jack (pink). 66 Reference Guide - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 67
the notebook in series-this is called a daisychain connection. If you have problems using a USB device, contact the vendor of the device, and visit the HP notebook web site (www.hp.com/notebooks) for the latest versions of the USB drivers. USB keyboards do not support Fn hot keys. Reference Guide - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 68
1394 port on the notebook's back panel. Windows automatically recognizes the device. If you have problems making this connection, contact the device manufacturer and the HP Business Store web site (www.hp.com/go/bizsupport) for the latest version of the driver for the device. 68 Reference Guide - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 69
monitor, both. • Click Start, All Programs, Hewlett-Packard, Notebook, HP Display Settings, HP Display Settings. To adjust monitor resolution 1. Click Start, Control Panel, Appearance and Themes, Display. 2. On the Settings tab, adjust the Screen area. To use dual display mode You can extend your - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 70
source and turn it on. 6. Press the power button to turn on the notebook. Windows automatically detects the second monitor and attempts to load the proper display driver. Follow the onscreen instructions. 7. Click Start, Control Panel, Appearance and Themes, Display, Settings. Position the second - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 71
Off Computer, Turn Off. 2. Important: unplug the AC adapter (if present) and remove the notebook's battery. 3. On the bottom of the notebook, loosen the screw holding the RAM cover (the cover retains the screw), and remove the cover. 4. Insert the RAM module into the connector at about a 30° angle - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 72
: click Start, Turn Off Computer, Turn Off. 2. Important: unplug the AC adapter (if present) and remove the notebook's battery. 3. On the bottom of the notebook, loosen the screw holding the RAM cover (the cover retains the screw), and remove the cover. 4. Release the two latches at the sides of the - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 73
Add-On Devices Replacing the Hard Disk Drive Replacing the Hard Disk Drive To replace the hard disk drive You'll need a small (#0) Phillips screwdriver for this procedure. 1. Unplug the AC adapter, if present, and remove the notebook's battery. 2. Remove both hard drive retaining screws from the - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 74
Add-On Devices Replacing the Hard Disk Drive To replace the hard disk drive holder If you are installing a new hard drive that does not have a holder, you can remove the holder from the old hard drive. You'll need a small (#0) Phillips screwdriver for this procedure. 1. Remove all four screws from - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 75
Troubleshooting and Maintenance Reference Guide 75 - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 76
related to your problem. • Click Start, Help and Support, Fixing a Problem, and use the Windows troubleshooters. • See the Microsoft Windows manual shipped with your notebook. • For updated information, see the HP Notes in the online HP Library (click Start, All Programs, HP Library, HP Notes) or on - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 77
in the recording controls. • Test the audio with the e-DiagTools diagnostics-see "Testing the Hardware" on page 96. If the PC card detection beep(s) at startup are very loud and volume cannot be adjusted • Download the latest audio driver from the technical support area of the HP notebook web site - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 78
Troubleshooting Techniques CD and DVD problems If you can't boot from a CD in the CD/DVD drive • Make sure the CD is bootable, such as the Recovery CDs. • Make sure the CD/DVD drive is selected as the boot device-see "To change the boot device" on page 28. • Restart the notebook. • Test the CD/DVD - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 79
region code will be hard-coded on the DVD drive, and will be permanent. Your HP warranty does not cover the expense of correcting this situation. Refer to the help for your DVD player software for details about setting region codes. If the DVD movie doesn't fill the screen • Each side of a double - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 80
and Maintenance Troubleshooting Techniques Display problems If the notebook is on, but the screen is blank • Move the mouse or tap the touch pad. This will wake the display if it is off. • Try pressing Fn+F2 to increase - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 81
, dim, or dark spots. This issue is common across all vendors supplying TFT displays in their products and is not specific to the HP notebook display. HP notebook TFT displays meet or exceed all HP standards for cosmetic quality of TFT displays. HP does not warrant that the displays will be free of - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 82
, which is used for support and service of your notebook. This part of the hard drive is unavailable for other uses, and so is not included in the capacity of the hard drive as reported by Windows (My Computer, Properties). Heat problems Keep in mind that your notebook normally gets warm during - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 83
, touch pad, and mouse problems If the touch pad is difficult to control • Customize the touch pad by modifying Mouse properties: click Start, Control Panel, Printers and Other Hardware, Mouse. If the pointing devices don't work • Don't use the touch pad while the notebook is starting up or resuming - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 84
3, 4, or 5 for 10Base-T operation, or Category 5 for 100Base-TX operation. Maximum cable length is 100 meters (330 feet). • Use the networking problems troubleshooter in Windows Help and Support. • Click Start, Control Panel, Performance and Maintenance, System. On the Hardware tab, open the Device - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 85
and software problems troubleshooter in Windows Help and Support. • Not all third-party memory cards have been tested for use with your notebook. Please check the HP Notebook web site (www.hp.com/notebooks) for a list of approved and tested memory cards. • Test your notebook's memory with the - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 86
Troubleshooting not be recognized by the modem. Click Start, Control Panel, Printers and Other Hardware, Phone and Modem , disable it-see Windows Help and Support, and contact your telephone company for information The modem at the other end may have a problem. Try dialing to a different modem. If the - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 87
your settings are incorrect. • Restart your notebook and attempt another connection. • Download the latest modem driver from the technical support area of the HP notebook web site www.hp.com/notebooks. • Run the modem diagnostics: 1. Click Start, Control Panel, Printers and Other Hardware, Phone - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 88
Troubleshooting Techniques If the modem connects, but transferred data is bad • Click Start, Control fax printer. • Try turning off power management features temporarily. If the modem . • Check all cables and connections. One-Touch button problems If One-Touch buttons are not working properly • Make - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 89
. • Use the modem troubleshooter (under Networking problems) in Windows Help and Support. • Check the modem settings: click Start, Control Panel, Printers and Other Hardware, Phone and Modem Options. • Disable the notebook's internal modem: 1. Click Start, Control Panel, Performance and Maintenance - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 90
the Hardware" on page 96. PC card (PCMCIA) problems If the notebook doesn't recognize a PC card • Make sure the card is fully inserted in the bottom slot. • Remove and reinsert the PC card. • Restart the notebook. • Check the HP Business Support web site (www.hp.com/go/bizsupport) for information - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 91
the AC adapter. • Use the BIOS configuration utility to set I/O Performance to Max I/O Performance- see "To run the BIOS configuration utility" on page 98. (This significantly reduces the battery's operating time by disabling the notebook's standby and hibernate timeouts.) Performance problems For - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 92
, and insert a charged battery or connect the AC adapter. If the battery doesn't charge • Make sure the AC adapter is securely connected to the power source and the notebook, and that the light on the adapter is on. • If you're using a power strip, remove the AC adapter from the power strip and plug - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 93
Troubleshooting Techniques • The battery gauge may need to be calibrated. Restart the notebook, press F6 when the HP logo appears, and follow the instructions that appear onscreen. This process calibrates the battery, and requires four to five hours to complete. You cannot use the notebook - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 94
't respond, remove the battery and AC adapter, and remove any PC card. Then reset the notebook using the system-off switch on the bottom of the notebook, replace the battery and connect the AC adapter, and turn on the notebook by pressing the power button. • If you still get no response, call HP for - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 95
• Close all applications before going on standby or into hibernation. • If the problems appeared after you installed new software (including drivers, such as printer drivers), uninstall the software. Contact the software application or device vendor for additional support. Reference Guide 95 - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 96
notebook. The notebook reboots when you exit e-DiagTools. To run the e-DiagTools diagnostic tests 1. Restart the notebook: click Start, Turn Off Computer, Restart. 2. When the HP tests, press F4 and then F7 to view the Support Ticket. Press Esc and then F3 to exit. 8. Optional: run the advanced tests - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 97
window and enter the settings recommended by your support agent. e-DiagTools for Windows can also update the version of e-DiagTools on your notebook's hard disk. In e-DiagTools for Windows, use the e-DiagTools menu. If you have trouble running e-DiagTools from the hard disk, you can also run it from - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 98
Troubleshooting and Maintenance Configuring Your Notebook Configuring Your Notebook To run the BIOS configuration utility The BIOS (Basic Input and Output System) configuration utility enables you to make changes to the notebook's system configuration and tailor its operation to your needs. The - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 99
Troubleshooting and Maintenance Configuring Your Notebook Startup Menu Date and Time Boot Device The following tables describe the settings for the notebook it provides diskless boot from a network server. Default 1. Hard Disk 2. CD-ROM/DVD 3. Diskette A 4. Internal LAN Exit Menu Save and Guide 99 - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 100
also provide Windows drivers specific to your notebook that you can use to configure a custom system. You can find drivers in these locations: • On your notebook's hard drive under C:\hp\drivers. • On the Recovery CDs under \hp\drivers. • On the HP Business Support web site (www.hp.com/go/bizsupport - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 101
: the file readme.txt is in the root directory of each disk. To replace damaged Recovery CDs If you lose or damage the Recovery CDs, call the HP Customer Care Center for information about obtaining replacements. See "To contact HP for support or service" on page 104 for the phone number. Reference - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 102
update replaces the previous version, you must follow these instructions exactly, or you risk damaging your notebook. The BIOS update process resets the settings in the BIOS configuration utility. 1. In Windows, exit any programs that are running. 2. Remove any PC card. 3. Connect the AC adapter - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 103
HP Service and Support Reference Guide 103 - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 104
). During the free assistance period, HP will assist with questions on these topics: • Applications and operating systems included with your notebook. • HP-described operation environments and conditions. • HP accessories, HP upgrades, and basic operation and troubleshooting. 104 Reference Guide - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 105
of phone numbers. If your HP notebook product is not normally sold by HP in the country of use, you must call a Customer Care Center that supports your notebook model. Currently, service and support assistance is provided only in the following countries: Pavilion Notebooks (limited to the following - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 106
from the service location. HP Pavilion notebooks have regional support and service in selected countries. Currently, HP Pavilion notebook PCs are supported only in code will be hard-coded on the DVD drive, and will be permanent. Your HP warranty does not cover the expense of correcting this - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 107
up your hard disk drive. The hard disk may need to be replaced or reformatted while your notebook is being repaired. 2. Hewlett-Packard cannot guarantee the return of removable components. Please remove the following before you send your notebook for service: • PC cards. • AC adapter and power cord - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 108
, the end-user customer, that HP hardware, accessories, and supplies will be free from defects in materials and workmanship after the date of purchase, for the period specified in the Warranty Duration table below. HP Pavilion and Omnibook XE Series Notebooks typically come with a standard one-year - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 109
HP Service and Support Hewlett-Packard Limited Warranty Statement 6. TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 110
- HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 111
Reference Information Reference Guide 111 - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 112
shown below are subject to change. For the latest specifications, go to the HP notebook web site (www.hp.com/notebooks). Technology codes identify different models of a notebook PC. These two-letter codes are found near the serial number on the bottom of the notebook. 112 Reference Guide - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 113
FSB. Technology code JA : VIA KN133 + VT8231. 133-MHz SDRAM (PC133). Maximum memory upgrade to 1 GB by two 512-MB SODIMM (144-pin/3.3 V) modules in two 1.25-in slots. 9.5-mm, 2.5-in hard disk drive. 1.44-MB floppy disk drive. DVD-ROM, 12.7mm OR DVD/CD-RW, 12.7 mm 14.1 or 15.1-in XGA (1024x768) TFT - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 114
Note If your notebook has a built-in modem, you can customize the operation of the modem using AT commands and S-registers. You can do this from Phone and Modem Options in Control Panel, from most internal code revision. Report modem data pump model and internal code revision. 114 Reference Guide - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 115
42bis is not negotiated by remote modem as specified by a. c sets maximum number of dictionary entries (2048) that should be negotiated. d sets maximum string length (32 bytes) to be negotiated. Controls V.44 data compression function (b, c, d, e, f, g, h, and i are optional): a sets direction(s) of - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 116
data, 2=Circuit 133 (Ready for Receiving) (default). m =method modem uses to control data flow from DTE: 0=none, 1=XON/XOFF on received data, 2=CTS/RTS (default 4800, 9600, 19200, 38400, 57600, or 115200. Sets transmit flow control thresholds (b and c are optional): a (20 to 7000) sets threshold - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 117
K56 (32000-56000), V90 (28000-56000), V92 (downstream: 28000-56000; upstream: 24000- 48000). b is automode: 0=disabled, 1=enabled (default). c is minimum transmit (Tx) rate (bps). d is maximum transmit rate (bps). e is minimum receive (Rx) rate. f is maximum receive rate (bps). Reference Guide 117 - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 118
control protocol: NONE=error control not in use, LAPM=V.42 LAPM protocol, ALT=MNP. Error control reporting: 0=disable, 1=enable. Select error control enable. 0=disable adaptive reception (default), 1=enable. Set loss-of-carrier delay in units of 100 ms (n=0 to 255). Set active service class: 0=data - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 119
timing of RING event code: a=0 disables ring cadence reporting, a=1 enables. b sets report content: 0=DROF and DRON messages only. Set report control tone cadence: a=0 disables ring cadence reporting, a=1 enables. b=0 reports CPOF and CPON messages only. Select speakerphone half-duplex (a=0) or full - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 120
disconnect time. DTMF tone duration. Escape prompt delay. Test timer. Flash dial modifier time. Disconnect inactivity timer. Data compression control. S95 Extended result code messages control. Range/units 0-255/rings 0-255/rings 0-255/ASCII 0-127/ASCII 0-127/ASCII 0-32/ASCII 2-255/sec 1-255/sec - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 121
Power cords The power cord supplied with the notebook's AC adapter should match the plug and voltage requirements for your local area. Regulatory approval for the AC adapter has been obtained using the power cord 250 Vac (2.5 A) 250 Vac (2.5 A) HP Part Number 8120-6313 8120-6314 8120-8699 8120-6312 - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 122
the battery that came with your notebook, or an HP-approved replacement- see "To buy accessories" on page 13. • To avoid risk of fire, burns, or damage to your battery, do not allow a metal object to touch the battery contacts. • Do not disassemble the battery. There are no serviceable parts inside - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 123
DVD drives used with the HP notebook PC are certified as Class 1 laser devices according to the U.S. Department of Health and Human Services the device's instructions carefully. • If the unit requires service, contact an authorized HP representative-see "To contact HP for support or service" on page - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 124
(which can be determined by removing the unit's batteries and AC adapter), try the following: • Reorienting or relocating the receiving antenna. • Relocating the computer with respect to the receiver. • Connecting the computer's AC adapter to another power outlet. Connections to Peripheral Devices - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 125
CA 94304, U.S.A. +1 (650) 857-1501 declares that the product Trade name: Hewlett-Packard Company Product name: Notebook PC Model Number(s): Pavilion ZE1000 series Notebook PC complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 126
- HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 127
adjusting, 30, 33 C Caps Lock status light, 18 CD/DVD drive inserting disks, 34 removing disks, 34 status light, 18 troubleshooting, 78 CDs creating or copying, 37 recommended media, 37 charging batteries, 50 cleaning the notebook, 44 click buttons configuring, 29 using, 28, 29 connecting audio - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 128
devices configuring, 29 ports notebook, 66, 68 power connecting AC, 21 saving, 50, 51 standby, 48 status light, 17 troubleshooting, 92 power button options, 48 using, 23 power cords, 121 power management automated, 46 manual, 48 schemes, 47 setting properties, 47 power modes entering, 26 hibernation - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 129
, 28, 29 troubleshooting audio, 77 battery, 92 CD-ROM drive, 78 display, 80 DVD drive, 78 hard disk drive, 82 HP Instant Support, 76 information sources, 76 keyboard, 83 LAN, 84 memory, 85 modem, 85, 86 mouse, 83 One-Touch buttons, 88 parallel port, 89 PC card, 90 performance, 91 power, 92 printing
HP Notebook PC
Reference Guide