HP Pavilion zt1100 HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 94

Startup problems

Page 94 highlights

Troubleshooting and Maintenance Troubleshooting Techniques • Make sure you are using the correct printer cable or cable adapter, and that the cable is securely connected at both ends. If the left edge of the printed output is missing • Certain applications may not work properly with 600-dpi printers. If you're using such a printer, try selecting a compatible printer driver for a 300-dpi printer. For example, if you were using a 600-dpi HP LaserJet printer, you might try using the HP LaserJet IIIsi driver (300 dpi). Startup problems If the notebook doesn't respond when you turn it on • Don't use the touch pad while the notebook is starting up or resuming from standby or hibernation. • Connect the AC adapter. • Reset the notebook by using a pin or straightened paper clip to press the system-off switch on the bottom of the notebook. Then press the power button to turn the notebook on. • If the notebook still doesn't respond, remove the battery and AC adapter, and remove any PC card. Then reset the notebook using the system-off switch on the bottom of the notebook, replace the battery and connect the AC adapter, and turn on the notebook by pressing the power button. • If you still get no response, call HP for assistance. If the notebook won't boot from battery power • Make sure the battery is properly inserted and fully charged. Check the battery's charge by clicking the power icon in the taskbar, or using Power Options in Control Panel. • If available, try another battery. If the notebook won't boot from the floppy disk drive • Make sure the floppy disk is bootable. • Make sure the floppy disk drive is selected as the boot device-see "To change the boot device" on page 28. 94 Reference Guide

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129

Troubleshooting and Maintenance
Troubleshooting Techniques
94
Reference Guide
Make sure you are using the correct printer cable or cable adapter, and that the cable
is securely connected at both ends.
If the left edge of the printed output is missing
Certain applications may not work properly with 600-dpi printers. If you’re using
such a printer, try selecting a compatible printer driver for a 300-dpi printer. For
example, if you were using a 600-dpi HP LaserJet printer, you might try using the
HP LaserJet IIIsi driver (300 dpi).
Startup problems
If the notebook doesn’t respond when you turn it on
Don’t use the touch pad while the notebook is starting up or resuming from standby
or hibernation.
Connect the AC adapter.
Reset the notebook by using a pin or straightened paper clip to press the system-off
switch on the bottom of the notebook. Then press the power button to turn the
notebook on.
If the notebook still doesn’t respond, remove the battery and AC adapter, and remove
any PC card. Then reset the notebook using the system-off switch on the bottom of
the notebook, replace the battery and connect the AC adapter, and turn on the
notebook by pressing the power button.
If you still get no response, call HP for assistance.
If the notebook won’t boot from battery power
Make sure the battery is properly inserted and fully charged. Check the battery’s
charge by clicking the power icon in the taskbar, or using Power Options in Control
Panel.
If available, try another battery.
If the notebook won’t boot from the floppy disk drive
Make sure the floppy disk is bootable.
Make sure the floppy disk drive is selected as the boot device—see “To change the
boot device” on page 28.