HP Pavilion zt1100 HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 90

PC card PCMCIA problems

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Troubleshooting and Maintenance Troubleshooting Techniques If the parallel port is not working • Make sure the port connection is secure. • Check the port settings in Control Panel: click Start, Control Panel, Performance and Maintenance, System. On the Hardware tab, open the Device Manager, and doubleclick Ports (COM & LPT). • Test the port with the e-DiagTools diagnostics-see "Testing the Hardware" on page 96. If the USB port is not working • Contact the vendor of the peripheral device-and the HP Notebook web site (www.hp.com/notebooks)-for the latest versions of the USB drivers and the driver for the device. • Check the port settings in Control Panel: click Start, Control Panel, Performance and Maintenance, System. On the Hardware tab, open the Device Manager, and doubleclick Universal Serial Bus controllers. • Test the USB port with the e-DiagTools diagnostics-see "Testing the Hardware" on page 96. PC card (PCMCIA) problems If the notebook doesn't recognize a PC card • Make sure the card is fully inserted in the bottom slot. • Remove and reinsert the PC card. • Restart the notebook. • Check the HP Business Support web site (www.hp.com/go/bizsupport) for information about installing certain PC cards. • Make sure your notebook supports the PC card: check the HP Notebook web site (www.hp.com/notebooks) for a list of approved and tested PC cards. • Try the card in another computer to see whether the card functions properly. • If the card requires an IRQ, make sure one is available. If necessary, set the IRQ to an unused value: click Start, Control Panel, Performance and Maintenance, System. On the Hardware tab, open the Device Manager, then view resources by type. • Test the PC card with the e-DiagTools diagnostics-see "Testing the Hardware" on page 96. 90 Reference Guide

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Troubleshooting and Maintenance
Troubleshooting Techniques
90
Reference Guide
If the parallel port is not working
•
Make sure the port connection is secure.
•
Check the port settings in Control Panel: click Start, Control Panel, Performance and
Maintenance, System. On the Hardware tab, open the Device Manager, and double-
click Ports (COM & LPT).
•
Test the port with the e-DiagTools diagnostics—see “Testing the Hardware” on
page 96.
If the USB port is not working
•
Contact the vendor of the peripheral device—and the HP Notebook web site
(www.hp.com/notebooks)—for the latest versions of the USB drivers and the driver
for the device.
•
Check the port settings in Control Panel: click Start, Control Panel, Performance and
Maintenance, System. On the Hardware tab, open the Device Manager, and double-
click Universal Serial Bus controllers.
•
Test the USB port with the e-DiagTools diagnostics—see “Testing the Hardware” on
page 96.
PC card (PCMCIA) problems
If the notebook doesn’t recognize a PC card
•
Make sure the card is fully inserted in the bottom slot.
•
Remove and reinsert the PC card.
•
Restart the notebook.
•
Check the HP Business Support web site (www.hp.com/go/bizsupport) for
information about installing certain PC cards.
•
Make sure your notebook supports the PC card: check the HP Notebook web site
(www.hp.com/notebooks) for a list of approved and tested PC cards.
•
Try the card in another computer to see whether the card functions properly.
•
If the card requires an IRQ, make sure one is available. If necessary, set the IRQ to an
unused value: click Start, Control Panel, Performance and Maintenance, System. On
the Hardware tab, open the Device Manager, then view resources by type.
•
Test the PC card with the e-DiagTools diagnostics—see “Testing the Hardware” on
page 96.