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HP Photosmart 3200 User Guide - Page 107

Solution, Setup, Setup Menu, Cause, Contact HP

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Chapter 13 Troubleshooting The color graphics display shows the wrong language Solution You can change the language settings at any time from the Setup Menu. For more information, see Set your language and country/region. The wrong measurements are showing in menus on the color graphics display Solution You might have selected the incorrect country/region on your HP Allin-One. The country/region you select determines the paper sizes shown on the color graphics display. To change the country/region, you must reset the language settings. You can change the language settings at any time from the Setup Menu. For more information, see Set your language and country/region. I received a message on the color graphics display to align the printer Solution Printer maintenance is required to ensure excellent print quality. For more information, see Align the printer. I received a message on the color graphics display that the printer alignment failed Cause The incorrect type of paper is loaded in the main tray, for example, colored paper, paper with text on it or certain recycled paper. Solution Load unused plain white letter or A4 paper into the main tray, and then try the alignment again. If the alignment fails again, you might have a defective sensor or ink cartridge. Contact HP Support. Go to www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. 104 HP Photosmart 3200 All-in-One series

Section	Page
Contents	4
HP All-in-One overview	8
The HP All-in-One at a glance	8
The HP Photosmart 3200 All-in-One series parts	8
Control panel overview	10
HP Photosmart 3200 All-in-One series control panel features	10
Color graphics display icons	12
Color graphics display sleep mode	12
Menu overview	12
Photo Menu	13
Film Menu	13
Proof Sheet Menu	13
Copy Menu	13
Scan To menu	14
Scan Menu	14
HP Instant Share Menu	14
Setup Menu	15
Select Function Menu	15
Help Menu	15
Enter text using the visual keyboard	16
Use the HP Image Zone software	17
Find more information	20
Sources of information	20
Use the onscreen Help	22
Use the Help on a Windows computer	22
Contents, Index, and Search tabs	23
Display area	24
Help toolbar	25
Use the Help on a Mac	25
Navigation panes	26
Display area	26
Help toolbar	27
Finish setting up your HP All-in-One	28
Set your preferences	28
Set your language and country/region	28
Set the date and time	29
Connection information	29
Supported connection types	30
Connect using a USB cable	30
Connect using Ethernet	31
Connect using Bluetooth®	31
Windows users	32
Mac users	33
Use printer sharing (Windows)	33
Use printer sharing (Mac)	34
Use Webscan	34
Connect to a network	36
Wired network setup	36
What you need for a wired network	37
Connect your HP All-in-One to the network	37
Install the software for a network connection	38
To install the Windows HP All-in-One software	38
To install the Mac HP All-in-One software	39
Connect to additional computers on a network	40
Change the HP All-in-One from a USB connection to a network connection	40
Manage your network settings	40
Change basic network settings from the control panel	40
View and print network settings	40
Restore network defaults	41
Change advanced network settings from the control panel settings	41
Set link speed	41
Change IP settings	42
Use the Embedded Web Server	42
Access the Embedded Web Server	42
Use the Embedded Web Server setup wizard	43
Network configuration page definitions	43
General network settings	43
Wired (802.3) network settings	44
Bluetooth settings	46
Network troubleshooting	47
Load originals and load paper	50
Load documents, photos, slides, and negatives	50
Load an original	50
Load an original in the Slide and Negative Film holder	50
Replace the Slide and Negative Film holder and the lid backing	53
Load an oversized original	54
Choose papers for printing and copying	55
Recommended papers for printing and copying	55
Papers to avoid	55
Select an input tray	56
Load paper	57
Load full-size paper	57
Load 10 x 15 cm (4 x 6 inch) photo paper	58
Load postcards, Hagaki cards, or HP Panorama photo paper	59
Load envelopes	60
Load other types of paper	61
Avoid paper jams	62
Use the photo and video features	64
Insert a memory card	64
Connect a digital camera	65
Connect a storage device	66
View photos and videos	67
View photos and videos using the HP All-in-One	67
View a photo	67
View a slideshow	67
View a video	67
View photos using your computer	68
Select photos and videos	68
Select individual photos and videos	68
Select all photos and videos	69
Select a range of photos and videos	69
Select a single video frame	70
Deselect photos and videos	70
Edit photos	71
Print photos and videos from the control panel	71
Use the Easy Print Wizard	71
Print selected photos and videos	72
Print a cropped photo	72
Print photos using a proof sheet	73
Print a proof sheet	73
Complete the proof sheet	74
Scan a proof sheet	74
Set photo print options	75
Save photos to your computer	75
Share photos with friends and relatives	76
Share your images with family and friends	78
Send images to others	78
Receive images from others	78
View images before printing them	79
Print photos without viewing them first	79
Forward a received image collection	79
Save received images to a memory card or storage device	80
Print to your HP All-in-One from a remote location	80
Configure HP Instant Share	80
Use the copy features	82
Make a copy	82
Change the copy settings	82
Preview your copy job	83
Make a borderless copy of a photo	84
Crop an original	85
Stop copying	85
Print from your computer	86
Print from a software application	86
Change the print settings	87
Windows users	87
Mac users	88
Stop a print job	88
Use the scan features	90
Scan an image	90
Scan an original to a computer	90
Scan an original to a memory card or storage device	91
Scan slides or negative film	91
Stop scanning	92
Share a scanned image with friends and relatives	92
Send as an e-mail attachment	92
Send using HP Instant Share	92
Print a scanned image	93
Edit a scanned image	93
Edit a scanned photo or graphic	93
Edit a scanned document	93
Order supplies	94
Order paper, transparency film, or other media	94
Order ink cartridges	94
Order accessories	95
Order other supplies	95
Maintain your HP All-in-One	96
Clean the HP All-in-One	96
Clean the glass	96
Clean the lid backing	96
Clean the exterior	97
Check the estimated ink levels	97
Print a self-test report	98
Work with ink cartridges	99
Replace the ink cartridges	99
Align the printer	101
Clean the print head	102
Clean the ink cartridge contacts	102
Self-maintenance sounds	103
Troubleshooting information	104
View the Readme file	105
Setup troubleshooting	105
Hardware setup troubleshooting	105
Software installation troubleshooting	110
Uninstall and reinstall the software	112
Operational troubleshooting	114
Paper troubleshooting	114
Ink cartridge troubleshooting	116
Device update	116
Device update (Windows)	116
Device update (Mac)	117
HP warranty and support	118
Warranty	118
Warranty upgrades	118
Warranty information	119
Before you call HP customer support	120
Access your serial number and service ID	120
Get support and other information from the Internet	121
Call in North America during warranty	121
Call elsewhere in the world	121
HP Quick Exchange Service (Japan)	123
Prepare your HP All-in-One for shipment	123
Replace the ink cartridges in your HP All-in-One	123
Remove the control panel faceplate	124
Pack your HP All-in-One	126
Technical information	128
System requirements	128
Paper specifications	128
Paper-tray capacities	128
Paper sizes	129
Print margin specifications	130
Print specifications	130
Copy specifications	131
Memory card specifications	131
Scan specifications	132
Physical specifications	132
Power specifications	132
Environmental specifications	133
Additional specifications	133
Environmental product stewardship program	133
Protecting the environment	133
Ozone production	133
Energy consumption	133
Paper use	133
Plastics	134
Material safety data sheets	134
Recycling program	134
HP inkjet supplies recycling program	134
Disposal of Waste Equipment by Users in Private Households in the European Union	134
Regulatory notices	134
Regulatory model identification number	134
FCC statement	135
Notice to users in Japan	135
Notice to users in Korea	136
Geräuschemission	136
Declaration of conformity (European Economic Area)	136
HP Photosmart 3200 All-in-One series declaration of conformity	137