HP Photosmart 3200 User Guide - Page 47

Network troubleshooting, Parameter, Description, I received a System Requirements Error: No TCP/IP - printing problem

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Chapter 4 (continued) Parameter Security Description The level of security set for an HP All-in-One connected by Bluetooth. ● Low: The HP All-in-One does not require a passkey. Any Bluetooth device within range can print to it. ● High: The HP All-in-One requires a passkey from the Bluetooth device before allowing the device to send a print job to it. Network troubleshooting This section addresses network setup problems you might encounter after establishing the network connection, inserting the CD and starting the software installation. I received a System Requirements Error: No TCP/IP Your Local Area Network (LAN) card (NIC) is not installed properly. Make sure your LAN card is installed properly and set up for TCP/IP. See the instructions that came with your LAN card. The Printer Not Found screen appears during installation A firewall is preventing the HP All-in-One from accessing your computer. Temporarily disable the firewall, and uninstall and then reinstall the HP All-in-One software. You can re-enable your firewall program after installation is complete. If you see firewall pop-up messages, you must accept or allow the pop-up messages. For more information, see the documentation provided with the firewall software. A Virtual Private Network (VPN) is preventing the HP All-in-One from accessing your computer. Try temporarily disabling the VPN before proceeding with the installation. Note The HP All-in-One functionality will be limited during VPN sessions. The HP All-in-One is assigned an AutoIP address instead of DHCP. This indicates that the HP All-in-One is not connected properly to the network. Check the following: ● Make sure all cables are connected properly and securely. ● If the cables are connected properly, your access point, router, or home gateway might not be sending an address. If this is the case, you might need to reset the device. ● Make sure your HP All-in-One is on the correct network. The HP All-in-One is on the wrong subnet or gateway. Network setup 44 HP Photosmart 3200 All-in-One series

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Parameter
Description
Security
The level of security set for an HP All-in-One connected by
Bluetooth.
●
Low
: The HP All-in-One does not require a passkey. Any
Bluetooth device within range can print to it.
●
High
: The HP All-in-One requires a passkey from the
Bluetooth device before allowing the device to send a print
job to it.
Network troubleshooting
This section addresses network setup problems you might encounter after
establishing the network connection, inserting the CD and starting the software
installation.
I received a System Requirements Error: No TCP/IP
Your Local Area Network (LAN) card (NIC) is not installed properly.
Make sure your LAN card is installed properly and set up for TCP/IP. See the
instructions that came with your LAN card.
The Printer Not Found screen appears during installation
A firewall is preventing the HP All-in-One from accessing your computer.
Temporarily disable the firewall, and uninstall and then reinstall the HP All-in-One
software. You can re-enable your firewall program after installation is complete. If
you see firewall pop-up messages, you must accept or allow the pop-up messages.
For more information, see the documentation provided with the firewall software.
A Virtual Private Network (VPN) is preventing the HP All-in-One from accessing
your computer.
Try temporarily disabling the VPN before proceeding with the installation.
Note
The HP All-in-One functionality will be limited during VPN sessions.
The HP All-in-One is assigned an AutoIP address instead of DHCP.
This indicates that the HP All-in-One is not connected properly to the network.
Check the following:
●
Make sure all cables are connected properly and securely.
●
If the cables are connected properly, your access point, router, or home
gateway might not be sending an address. If this is the case, you might need to
reset the device.
●
Make sure your HP All-in-One is on the correct network.
The HP All-in-One is on the wrong subnet or gateway.
Chapter 4
(continued)
44
HP Photosmart 3200 All-in-One series
Network setup