IBM 887022X Installation Guide - Page 81

Solving, problems

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Chapter 6. Solving problems This section provides basic troubleshooting information to help you solve some common problems that might occur while you are setting up your server. If you cannot locate and correct the problem using the information in this section, see Appendix A, "Getting help and technical assistance," on page 81, the Hardware Maintenance Manual and Troubleshooting Guide on the IBM xSeries Documentation CD, and the "Server Support" flowchart in the front of this book. Diagnostic tools overview The following tools are available to help you identify and solve hardware-related problems: v POST beep codes The power-on self-test beep codes indicate the detection of a problem. - On beep indicates successful completion of POST, with no errors. - More than one beep indicates that POST detected a problem. Error messages also appear during startup if POST detects a hardware-configuration problem. See "POST beep code descriptions" on page 70 and the Hardware Maintenance Manual and Troubleshooting Guide on the IBM xSeries Documentation CD for more information. v Troubleshooting charts These charts list problem symptoms and steps to correct the problems. See "Troubleshooting charts" on page 71 for more information. v Diagnostic programs and error messages The system diagnostic programs are provided in ROM. These programs test the major components of your server. See the Hardware Maintenance Manual and Troubleshooting Guide on the IBM xSeries Documentation CD for more information. v Light path diagnostics Use the light path diagnostics feature to identify system errors quickly. See "Light path diagnostics feature overview" on page 76 for more information. © Copyright IBM Corp. 2004 69

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Chapter
6.
Solving
problems
This
section
provides
basic
troubleshooting
information
to
help
you
solve
some
common
problems
that
might
occur
while
you
are
setting
up
your
server.
If
you
cannot
locate
and
correct
the
problem
using
the
information
in
this
section,
see
Appendix
A,
“Getting
help
and
technical
assistance,”
on
page
81,
the
Hardware
Maintenance
Manual
and
Troubleshooting
Guide
on
the
IBM
xSeries
Documentation
CD,
and
the
“Server
Support”
flowchart
in
the
front
of
this
book.
Diagnostic
tools
overview
The
following
tools
are
available
to
help
you
identify
and
solve
hardware-related
problems:
v
POST
beep
codes
The
power-on
self-test
beep
codes
indicate
the
detection
of
a
problem.
–
On
beep
indicates
successful
completion
of
POST,
with
no
errors.
–
More
than
one
beep
indicates
that
POST
detected
a
problem.
Error
messages
also
appear
during
startup
if
POST
detects
a
hardware-configuration
problem.
See
“POST
beep
code
descriptions”
on
page
70
and
the
Hardware
Maintenance
Manual
and
Troubleshooting
Guide
on
the
IBM
xSeries
Documentation
CD
for
more
information.
v
Troubleshooting
charts
These
charts
list
problem
symptoms
and
steps
to
correct
the
problems.
See
“Troubleshooting
charts”
on
page
71
for
more
information.
v
Diagnostic
programs
and
error
messages
The
system
diagnostic
programs
are
provided
in
ROM.
These
programs
test
the
major
components
of
your
server.
See
the
Hardware
Maintenance
Manual
and
Troubleshooting
Guide
on
the
IBM
xSeries
Documentation
CD
for
more
information.
v
Light
path
diagnostics
Use
the
light
path
diagnostics
feature
to
identify
system
errors
quickly.
See
“Light
path
diagnostics
feature
overview”
on
page
76
for
more
information.
©
Copyright
IBM
Corp.
2004
69