Intel S2600CP S2600CP/P4000CP family Service Guide - Page 183
Appendix E: Intel, Server Issue Report Form
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Appendix E: Intel® Server Issue Report Form Appendix E: Intel® Server Issue Report Form Issue Report Form (Rev 3.6) / NOTE Filling out this form completely is required for any escalation. Customer Contact Information: Customer Support Case#: Intel® Server Board or System: (Example: S2600CP, P4000CP) Server Chassis: (Example P4000M. If third-party chassis used, indicate make and model.) Base Board Information: (some information maybe found by accessing BIOS & going through the Server Management menu -> System Information) Baseboard PBA/TA/AA # (Example: 123456-789): - can be found on the white sticker label on the baseboard. System BIOS Version: Intel® Remote Management Module Firmware Version (if applicable): BMC Version: FRU/SDR Version: HSC Version: Has the latest BIOS been tried? (Yes/No): Has the latest BMC/mBMC been tried? (Yes/No): Has the latest IMM BMC been tried? (Yes/No): Has the latest RMM Firmware been tried? (Yes/No): Has the latest FRU/SDR been tried? (Yes/No): Has the latest HSC been tried? (Yes/No): Intel® Server Board S2600CP Intel® Server System P4000CP Family Service Guide (Preliminary) 169