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Chapter 2. Installation Prior to installing the Rescue and Recovery program, you can customize the Rescue and Recovery XML file for your enterprise and then deploy it to client systems. The XML file packaged with the Rescue and Recovery program is named rnrdeploy.xml. Once the XML file is customized and installed, settings for the Rescue and Recovery program are managed with the registry or Active Directory. For more information, see the accompanying XML/ADM Supplement for the deployment guide located on the ThinkVantage Technologies Administrator Tools page: http://www.lenovo.com/support/site.wss/document.do?lndocid=TVANADMIN#rnr Installation considerations The Rescue and Recovery program has two main interfaces. The primary interface operates in the Microsoft Windows environment. The secondary interface, the Rescue and Recovery Predesktop Area, operates independently of the Windows operating system, in the Windows PE environment. The Rescue and Recovery program 4.3 is designed for the Windows 7 operating system. The earlier versions of the Rescue and Recovery program for Windows 2000, Windows XP or Windows Vista® cannot be installed on the Windows 7 operating system. Therefore, the Windows Installer program does not support the overinstall behavior from previous versions of the Rescue and Recovery program. It is recommended to make a new backup after installing the Rescue and Recovery program 4.3 to your Windows 7 operating system. You can make the backup by using either a script or the user interface. Notes: 1. The Rescue and Recovery program only works with the non-BIOS version of Computrace if the Rescue and Recovery program is installed first, and then Computrace is installed. 2. If you attempt to install Storage Management Subsystem on a computer with the Rescue and Recovery program installed with the Windows PE area already installed as a virtual partition, then Storage Management Subsystem will not install. Both Windows PE and Storage Management Subsystem use the C:\minint directory for its file system. The way to have both installed at the same time is to install the Rescue and Recovery program as a type 0x07 partition. See "Scenario 6 - Performing a Bare Metal Restore from an Admin Backup" on page 58 for instructions. 3. A possible security risk may be created when the Microsoft Recovery Console is installed on a system with the Rescue and Recovery program. Microsoft Recovery Console looks for all folders with the path C:\*\system32\config\ and if it finds that path it assumes it is an operating system. If the registry entries that require a Windows password are not present, then recovery console will allow a user to choose the operating system and then gain access to the entire hard drive without needing to enter a password. © Copyright Lenovo 2008, 2009 5

Section	Page
Contents	5
Preface	7
Chapter 1. Overview	9
Predesktop Area	9
Windows environment	10
Rejuvenating	10
Hints and Tips	11
Chapter 2. Installation	13
Installation considerations	13
Installing the Rescue and Recovery program	14
Installation requirements	14
Requirements for Lenovo computers	14
Requirements for non-Lenovo computers	14
Installation components	15
Administrative installation procedure	15
Using msiexec.exe	16
Installation log files	16
Rescue and Recovery installation	17
Rescue and Recovery custom public properties	19
Including the Rescue and Recovery program in a disk image	19
Using PowerQuest Drive Image based tools with Rescue and Recovery	20
Using WIM files, ImageX, and Windows 7	21
Using Symantec Ghost-based tools with Rescue and Recovery	21
Rescue and Recovery environmental variables	21
Compatibility with BitLocker	21
Compatibility with BitLocker without TPM	21
Best practice of BitLocker encryption on a system with the Rescue and Recovery program	22
Chapter 3. Configurations	23
XML and ADM file configurations	23
Recovery methods	23
Single file restore	24
File rescue	24
Operating system and applications	24
Restore system drive only	24
Rejuvenation	24
Full restore	25
Custom recovery	25
Customizing the recovery process	25
Preinstallation setup	26
Backups	28
Scheduling backups and associated tasks	28
Sysprep Backup/Restore	29
Sysprep backup changes in Windows 7	29
Restore a Sysprep Backup	29
Mapping a network drive for backups	30
Setting up user accounts for network backups	30
Capturing a Sysprep utility image in the base backup	30
Capturing a multiple partition machine and excluding files in a Sysprep backup	31
Supported Sysprep multiple drive configurations	33
Password Persistence	33
EFS file limitation	33
Battery power settings for backups	33
Completing a backup	34
Microsoft Message Queuing (MSMQ)	34
Rescue and Recovery in the Windows environment	34
Using the Rescue and Recovery program in the Windows environment	34
Include and exclude backup files with registry settings	34
Trouble ticket	36
Rescue and Recovery interface switching	36
Working with the Predesktop Area	37
Working with WIM files and ImageX	38
Using RRUTIL.EXE	38
Predesktop Area directory list	38
Get files from Predesktop Area directories	39
Put files in the Predesktop Area directories	39
Delete files from the Predesktop Area directories	40
Rename a file in the Predesktop Area	40
Test for Rescue and Recovery being installed	40
Backup directory list	40
Get files from \\RRBackups directories	41
Put files in the \\RRBackups directories	41
Determine \\RRBackups space consumed	41
Example: pdaguixx.ini	42
Example 1: Adding device drivers (such as ethernet) to the Predesktop Area	43
Example 2 : Adding mass-storage controller drivers (such as SATA) to the Predesktop Area	44
Customizing the preboot environment	44
Changing the main GUI fonts	44
Changing the environment background	45
Editing pdagui.ini	45
Changing entries and functions in the right panel	47
Removing Factory Restore	49
Configuring the Opera browser	49
Opera will not save settings after it is closed	49
E-mail	50
Disabling the address bar	50
Customizing bookmarks	50
Changing proxy settings	51
Enabling or specifying the full download path	52
Adding a specific file extension to the downloadable files list	52
Changing the behavior of files with specific extensions	53
Adding a static IP address	54
Changing the video resolution	55
Startup applications	55
Passwords	56
Predesktop Area or master password	56
Backup password	56
No password	56
Password access	56
Master password	57
User ID and password or passphrase	57
No password	57
Log files	57
Create Rescue Media	57
Chapter 4. Best practices	59
Scenario 1 - New rollouts	59
Preparing the hard disk drive	59
Installing	59
Updating	61
Enabling the Rescue and Recovery desktop	61
Scenario 2 - Installing on OEM systems	62
Best practices for hard drive setup: Option 1	63
Best practices for hard drive setup: Option 2	63
Creating a bootable Rescue and Recovery CD	63
Creating the recovery ISO file and burning to a CD sample script file	64
Scenario 3 - Installing with WIM files and Windows 7	64
Scenario 4 - Standalone install for CD or script files	65
Scenario 5 - Working with Active Directory and ADM files	65
Corporate Active Directory Rollout	66
Scenario 6 - Performing a Bare Metal Restore from an Admin Backup	66
Scenario 7 - Manually creating the Service Partition of S drive	66
Appendix A. Administrative tools	69
Command line support	69
Mailman	69
AWizard.exe	69
SETPASSWORD	69
RELOADSCHED	69
RRCMD command-line interface	69
How to replace a file in a base backup	71
How to restore a backup from specific system	71
CLEANDRV.EXE	72
CONVDATE	72
CREATSP	72
InvAgent	73
MapDrv	74
Using MapDrv	75
Rescue and Recovery Boot manager control (BMGR32)	75
BMGR CLEAN	78
Active Directory Support	79
Administrative (ADM) template files	79
Defining manageable settings	80
Group Policy settings	80
Rescue and Recovery	81
Settings	81
User interface	81
Backup	84
Restore	88
Rejuvenate	89
User Messages	89
Mapping network drive	90
Scheduler tasks	90
Appendix B. User tasks	91
Windows 7	91
Create rescue media	91
Rescue and Recovery user interface switching	92
Appendix C. Notices	93

Match case Limit results 1 per page

Chapter 2. Installation

Prior to installing the Rescue and Recovery program, you can customize the

Rescue and Recovery XML file for your enterprise and then deploy it to client

systems. The XML file packaged with the Rescue and Recovery program is named

rnrdeploy.xml. Once the XML file is customized and installed, settings for the

Rescue and Recovery program are managed with the registry or Active Directory.

For more information, see the accompanying XML/ADM Supplement for the

deployment guide located on the ThinkVantage TechnologiesAdministrator Tools

page:

http://www.lenovo.com/support/site.wss/document.do?lndocid=TVAN-

ADMIN#rnr

Installation considerations

The Rescue and Recovery program has two main interfaces. The primary interface

operates in the Microsoft Windows environment. The secondary interface, the

Rescue and Recovery Predesktop Area, operates independently of the Windows

operating system, in the Windows PE environment.

The Rescue and Recovery program 4.3 is designed for the Windows 7 operating

system. The earlier versions of the Rescue and Recovery program for Windows

2000, Windows XP or Windows Vista

cannot be installed on the Windows 7

operating system. Therefore, the Windows Installer program does not support the

overinstall behavior from previous versions of the Rescue and Recovery program.

It is recommended to make a new backup after installing the Rescue and Recovery

program 4.3 to your Windows 7 operating system. You can make the backup by

using either a script or the user interface.

Notes:

The Rescue and Recovery program only works with the non-BIOS version of

Computrace if the Rescue and Recovery program is installed first, and then

Computrace is installed.

If you attempt to install Storage Management Subsystem on a computer with

the Rescue and Recovery program installed with the Windows PE area already

installed as a virtual partition, then Storage Management Subsystem will not

install. Both Windows PE and Storage Management Subsystem use the

C:\minint directory for its file system. The way to have both installed at the

same time is to install the Rescue and Recovery program as a type 0x07

partition. See “Scenario 6 - Performing a Bare Metal Restore from an Admin

Backup” on page 58 for instructions.

A possible security risk may be created when the Microsoft Recovery Console is

installed on a system with the Rescue and Recovery program. Microsoft

Recovery Console looks for all folders with the path C:\*\system32\config\

and if it finds that path it assumes it is an operating system. If the registry

entries that require a Windows password are not present, then recovery console

will allow a user to choose the operating system and then gain access to the

entire hard drive without needing to enter a password.