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: Bad CRC of Security Settings in EFI Variable. Enter ThinkPad Setup.

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Solution: Checksum of the CRC2 setting in the EEPROM is not correct. Press F1 to go to ThinkPad Setup. Press Fn+F9 and then press Enter to load the default setting. Press Fn+F10 and then press Enter to restart the system. • Message: 0183: Bad CRC of Security Settings in EFI Variable. Enter ThinkPad Setup. Solution: Checksum of the Security settings in the EFI Variable is not correct. Press F1 to go to ThinkPad Setup. Press Fn+F9 and then press Enter to load the default setting. Press Fn+F10 and then press Enter to restart the system. • Message: 0187: EAIA data access error Solution: The access to EEPROM is failed. Have the computer serviced. • Message: 0188: Invalid RFID Serialization Information Area. Solution: The EEPROM checksum is not correct (block # 0 and 1). The system board should be replaced, and the box serial number needs to be reinstalled. Have the computer serviced. • Message: 0189: Invalid RFID configuration information area Solution: The EEPROM checksum is not correct (block # 4 and 5). The system board should be replace, and the UUID needs to be reinstalled. Have the computer serviced. • Message: 0190: Critical low-battery error Solution: The computer turned off, because the battery is low. Connect the ac power adapter to the computer and charge the battery. • Message: 0191: System Security - Invalid remote change requested. Solution: The system configuration change has failed. Confirm the operation and try again. To clear the error, enter the ThinkPad Setup. • Message: 0199: System Security - Security password retry count exceeded. Solution: This message is displayed if you enter a wrong supervisor password more than three times. Confirm the supervisor password and try again. To clear the error, enter the ThinkPad Setup. • Message: 0251: System CMOS checksum bad Solution: The system CMOS might have been corrupted by an application program. The computer uses the default settings. Run ThinkPad Setup to reconfigure the settings. If you still see the same error code, have the computer serviced. • Message: 0253: EFI Variable Block Data was destroyed. Solution: The system EFI Variable Block Data might have been corrupted. The computer uses the default settings. Run ThinkPad Setup to reconfigure the settings. If you still see the same error code, have the computer serviced. • Message: 0271: Date and time error Solution: Neither the date nor the time is set in the computer. Set the date and time, using the ThinkPad Setup. • Message: 2000: ThinkVantage Active Protection sensor diagnostics failed. Solution: Have the computer serviced. • Message: 2100: Initialization error on HDD0 (Main HDD) Solution: The hard disk drive is not working. Have the hard disk drive serviced. Chapter 9. Troubleshooting computer problems 107

Section	Page
Read this first	7
Important safety information	8
Conditions that require immediate action	9
Safety guidelines	9
Chapter 1. Product overview	17
Locating computer controls, connectors, and indicators	17
Front view	17
Right-side view	19
Left-side view	20
Bottom view	21
Status indicators	22
Locating important product information	24
Machine type and model label	24
FCC ID and IC Certification number label	25
Certificate of Authenticity label	26
Features	26
Specifications	27
Operating environment	28
ThinkVantage programs	28
Accessing ThinkVantage programs on the Windows 7 operating system	28
Introduction to ThinkVantage programs	30
Chapter 2. Using your computer	33
Registering your computer	33
Frequently asked questions	33
Special keys and buttons	34
Using the UltraNav pointing device	37
Using the TrackPoint pointing device	37
Using the touch pad	39
Disabling the UltraNav pointing device and using an external mouse	40
Adding the UltraNav icon to the Windows notification area	40
Power management	40
Checking the battery status	40
Using the ac power adapter	41
Charging the battery	41
Maximizing the battery life	41
Managing the battery power	42
Power-saving modes	42
Handling the battery	43
Connecting to the network	45
Ethernet connections	45
Wireless connections	45
Presentations and multimedia	49
Changing display settings	49
Connecting a projector or an external monitor	49
Using dual displays	51
Using audio features	52
Using the integrated camera	52
Using a flash media card	53
Inserting a flash media card	53
Removing a flash media card	54
Chapter 3. You and your computer	55
Accessibility and comfort	55
Ergonomic information	55
Comfort	56
Accessibility information	56
Traveling with your computer	57
Travel tips	57
Travel accessories	57
Chapter 4. Security	59
Attaching a mechanical lock	59
Using passwords	59
Passwords and sleep mode	59
Typing passwords	59
Power-on password	60
Hard disk passwords	60
Supervisor password	62
Hard disk security	64
Notice on deleting data from your hard disk drive or solid state drive	64
Using firewalls	65
Protecting data against viruses	65
Chapter 5. Recovery overview	67
Creating and using a recovery media	67
Performing backup and recovery operations	68
Using the OneKey Recovery Pro workspace	69
Creating and using a rescue medium	70
Reinstalling preinstalled applications and device drivers	71
Solving recovery problems	72
Chapter 6. Replacing devices	73
Static electricity prevention	73
Replacing the battery	73
Replacing the SIM card	75
Replacing the hard disk drive or solid state drive	77
Replacing a PCI Express Mini Card for wireless LAN/WiMAX connection	80
Replacing a PCI Express Half Mini Card for wireless WAN connection	82
Replacing a memory module	86
Replacing the keyboard	88
Replacing the backup battery	93
Chapter 7. Advanced configuration	97
Installing a new operating system	97
Before you begin	97
Installing the Windows 7 operating system	98
Installing device drivers	99
Installing the driver for the 4-in-1 media card reader	99
Installing the driver for USB 3.0	99
Installing the ThinkPad monitor file for Windows 2000/XP/Vista/7	99
Installing other drivers and software	100
ThinkPad Setup	100
Main menu	100
Config menu	101
Date/Time menu	106
Security menu	106
Startup menu	110
Restart menu	112
Updating your system UEFI BIOS	112
Using system management	113
System management	113
Setting management features	113
Chapter 8. Preventing problems	115
General tips for preventing problems	115
Making sure device drivers are current	116
Taking care of your computer	117
Cleaning the cover of your computer	118
Chapter 9. Troubleshooting computer problems	121
Diagnosing problems	121
Troubleshooting	121
Computer stops responding	121
Spills on the keyboard	122
Error messages	122
Errors without messages	124
Beep errors	125
Memory module problems	125
Networking problems	126
Problems with the keyboard and other pointing devices	127
Problems with the display and multimedia devices	128
Battery and power problems	133
Problems with drives and other storage devices	136
A software problem	136
Problems with ports and connectors	137
Chapter 10. Getting support	139
Before you contact Lenovo	139
Getting help and service	139
Using diagnostic programs	140
Lenovo Support Web site	140
Calling Lenovo	140
Finding ThinkPad options	141
Purchasing additional services	141
Appendix A. Regulatory information	143
Wireless related information	143
Location of the UltraConnect wireless antennas	144
Locating wireless regulatory notices	145
Export classification notice	145
Electronic emission notices	145
Federal Communications Commission Declaration of Conformity	145
Industry Canada Class B emission compliance statement	146
European Union - Compliance to the Electromagnetic Compatibility Directive	146
German Class B compliance statement	146
Korea Class B compliance statement	147
Japan VCCI Class B compliance statement	147
Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase	147
Lenovo product service information for Taiwan	147
Appendix B. WEEE and recycling statements	149
EU WEEE statements	149
Japan recycling statements	149
Recycling information for Brazil	150
Battery recycling information for the European Union	150
Battery recycling information for Taiwan	151
Battery recycling information for the United States and Canada	151
Appendix C. ENERGY STAR model information	153
Appendix D. Notices	155

Match case Limit results 1 per page

Solution

: Checksum of the CRC2 setting in the EEPROM is not correct. Press F1 to go to ThinkPad

Setup. Press Fn+F9 and then press Enter to load the default setting. Press Fn+F10 and then press

Enter to restart the system.

•

Message

: 0183: Bad CRC of Security Settings in EFI Variable. Enter ThinkPad Setup.

Solution

: Checksum of the Security settings in the EFI Variable is not correct. Press F1 to go to ThinkPad

Setup. Press Fn+F9 and then press Enter to load the default setting. Press Fn+F10 and then press

Enter to restart the system.

•

Message

: 0187: EAIA data access error

Solution

: The access to EEPROM is failed. Have the computer serviced.

•

Message

: 0188: Invalid RFID Serialization Information Area.

Solution

: The EEPROM checksum is not correct (block # 0 and 1). The system board should be replaced,

and the box serial number needs to be reinstalled. Have the computer serviced.

•

Message

: 0189: Invalid RFID conﬁguration information area

Solution

: The EEPROM checksum is not correct (block # 4 and 5). The system board should be replace,

and the UUID needs to be reinstalled. Have the computer serviced.

•

Message

: 0190: Critical low-battery error

Solution

: The computer turned off, because the battery is low. Connect the ac power adapter to the

computer and charge the battery.

•

Message

: 0191: System Security - Invalid remote change requested.

Solution

: The system conﬁguration change has failed. Conﬁrm the operation and try again. To clear

the error, enter the ThinkPad Setup.

•

Message

: 0199: System Security - Security password retry count exceeded.

Solution

: This message is displayed if you enter a wrong supervisor password more than three times.

Conﬁrm the supervisor password and try again. To clear the error, enter the ThinkPad Setup.

•

Message

: 0251: System CMOS checksum bad

Solution

: The system CMOS might have been corrupted by an application program. The computer uses

the default settings. Run ThinkPad Setup to reconﬁgure the settings. If you still see the same error code,

have the computer serviced.

•

Message

: 0253: EFI Variable Block Data was destroyed.

Solution

: The system EFI Variable Block Data might have been corrupted. The computer uses the

default settings. Run ThinkPad Setup to reconﬁgure the settings. If you still see the same error code,

have the computer serviced.

•

Message

: 0271: Date and time error

Solution

: Neither the date nor the time is set in the computer. Set the date and time, using the ThinkPad

Setup.

•

Message

: 2000: ThinkVantage Active Protection sensor diagnostics failed.

Solution

: Have the computer serviced.

•

Message

: 2100: Initialization error on HDD0 (Main HDD)

Solution

: The hard disk drive is not working. Have the hard disk drive serviced.

Chapter 9

Troubleshooting computer problems

107