Lexmark 23B0225 User Reference - Page 126

Print irregularities, Print too light, Print too dark, Transparency print, quality is poor

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Symptom Print irregularities ABCDE ABCDE ABCDE Cause • Paper has absorbed moisture due to high humidity. • You are using paper that does not meet the printer specifications. • The image transfer unit and transfer roller are worn or defective. • The fuser is worn or defective. Solution • Load paper from a fresh package in the paper tray. • Avoid textured paper with rough finishes. • Make sure the printer paper type, paper texture, and paper weight settings match the type of paper you are using. • Replace the image transfer unit and transfer roller. • Replace the fuser. Print too light • The Toner Darkness setting is too light. • You are using paper that does not meet the printer specifications. • The print cartridges are low on toner. • The print cartridges are defective or have been installed in more than one printer. • Select a different Toner Darkness setting from the printer driver before sending the job to print. • Perform a Color Adjust in the Utilities Menu. • Load paper from a new package. • Avoid textured paper with rough finishes. • Make sure the paper you load in the trays is not damp. • Make sure the printer paper type, paper texture, and paper weight settings match the type of paper you are using. • Replace the print cartridges. Print too dark • The Toner Darkness setting is too dark. • The print cartridges are defective. • Select a different Toner Darkness setting from the printer driver before sending the job to print. • Replace the print cartridges. Transparency print quality is poor (Print has inappropriate light or dark spots, toner is smeared, horizontal or vertical light bands appear, or color does not project.) • You are using transparencies that do not meet the printer specifications. • The Paper Type setting for the tray you are using is set to something other than transparency. • Use only transparencies recommended by the printer's manufacturer. • Make sure the Paper Type setting is set to Transparency. Toner specks • The print cartridges are defective. • The transfer roller is worn or defective. • The image transfer unit is worn or defective. • The fuser is worn or defective. • Toner is in the paper path. • Replace the print cartridges. • Replace the transfer roller. • Replace the image transfer unit. • Replace the fuser. • Call for service. 126

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126
Print irregularities
•
Paper has absorbed moisture
due to high humidity.
•
You are using paper that does
not meet the printer
specifications.
•
The image transfer unit and
transfer roller are worn or
defective.
•
The fuser is worn or defective.
•
Load paper from a fresh package in the paper
tray.
•
Avoid textured paper with rough finishes.
•
Make sure the printer paper type, paper texture,
and paper weight settings match the type of
paper you are using.
•
Replace the image transfer unit and transfer
roller.
•
Replace the fuser.
Print too light
•
The Toner Darkness setting is
too light.
•
You are using paper that does
not meet the printer
specifications.
•
The print cartridges are low on
toner.
•
The print cartridges are
defective or have been installed
in more than one printer.
•
Select a different Toner Darkness setting from the
printer driver before sending the job to print.
•
Perform a Color Adjust in the Utilities Menu.
•
Load paper from a new package.
•
Avoid textured paper with rough finishes.
•
Make sure the paper you load in the trays is not
damp.
•
Make sure the printer paper type, paper texture,
and paper weight settings match the type of
paper you are using.
•
Replace the print cartridges.
Print too dark
•
The Toner Darkness setting is
too dark.
•
The print cartridges are
defective.
•
Select a different Toner Darkness setting from the
printer driver before sending the job to print.
•
Replace the print cartridges.
Transparency print
quality is poor
(Print has inappropriate
light or dark spots, toner
is smeared, horizontal or
vertical light bands
appear, or color does not
project.)
•
You are using transparencies
that do not meet the printer
specifications.
•
The Paper Type setting for the
tray you are using is set to
something other than
transparency.
•
Use only transparencies recommended by the
printer’s manufacturer.
•
Make sure the Paper Type setting is set to
Transparency.
Toner specks
•
The print cartridges are
defective.
•
The transfer roller is worn or
defective.
•
The image transfer unit is worn
or defective.
•
The fuser is worn or defective.
•
Toner is in the paper path.
•
Replace the print cartridges.
•
Replace the transfer roller.
•
Replace the image transfer unit.
•
Replace the fuser.
•
Call for service.
Symptom
Cause
Solution
ABCDE
ABCDE
ABCDE