Linksys SPA921 Cisco SPA9000 Voice System Using Setup Wizard Installation and - Page 120

About the AA Script Options, Maintaining Your SPA9000 Voice System, Table 1

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Maintaining Your SPA9000 Voice System Using the Advanced Features Menu 6 About the AA Script Options The Wizard provides three AA script options: Default, Basic, and Advanced. The following table will help you to choose which script is best for your business. Table 1 Comparison of Auto Attendant Scripts Greetings and Menu Options Default AA You can record your own X welcome greeting. Callers can dial any X extension. Callers also can press 0 for an operator or 1 for a location and hours message. Callers also can choose from a menu that includes up to three hunt groups, such as Sales, Service, or Billing. Callers hear a different greeting when the business is closed. Basic AA X X X Advanced AA X X X X X SPA9000 Voice System Installation and Configuration Guide for Setup Wizard 118

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Maintaining Your SPA9000 Voice System
Using the Advanced Features Menu
SPA9000 Voice System Installation and Configuration Guide for Setup Wizard
118
6
About the AA Script Options
The Wizard provides three AA script options: Default, Basic, and Advanced. The
following table will help you to choose which script is best for your business.
Table 1
Comparison of Auto Attendant Scripts
Greetings and Menu
Options
Default AA
Basic AA
Advanced AA
You can record your own
welcome greeting.
X
X
X
Callers can dial any
extension.
X
X
X
Callers also can press 0 for
an operator or 1 for a location
and hours message.
X
X
Callers also can choose from
a menu that includes up to
three hunt groups, such as
Sales, Service, or Billing.
X
Callers hear a different
greeting when the business is
closed.
X