McAfee MAP-3300-SWG Product Guide - Page 18
Resources, Technical, support, Submit a sample, Virus Information, Library, McAfee Spam
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Preface Working with your McAfee Email and Web Security Appliances The Resources dialog box contains links to different areas or to files that you might need when setting up your appliance. Link name Technical support Description Clicking this link takes you to the McAfee Technical Support ServicePortal login page (https://mysupport.mcafee.com/Eservices/Default.aspx). From this page, you can search the KnowledgeBase, view product documentation and video tutorials, as well as access other technical support services. Submit a sample If you have a file that you believe to be malicious, but that your McAfee systems are not detecting, you can safely submit it to McAfee for further analysis. Follow the Submit a sample link and either log on or register as a new user to access the McAfee Labs Tool to submit suspicious files. Virus Information Viruses are continually evolving, with new malicious files being developed daily. To Library find out more about particular viruses or other threats, follow the link to the McAfee Threat Center. McAfee Spam Submission Tool This free tool integrates into Microsoft Outlook and allows users to submit missed spam samples and email that was wrongly categorized as spam to McAfee Labs. McAfee Spam Submission Tool (MSST) version 2.2 can also be used with McAfee Secure Content Management appliances and McAfee Quarantine Manager to train the Bayesian database. The tool supports automated blacklisting and whitelisting, and has an installer that supports automated script-based installations. Supported platforms: Windows 2000 and Windows XP with Microsoft Outlook 2000 or later. The latest MSST and documents can be downloaded from the following location: http://www.mcafee.com/us/enterprise/downloads/free_tools/index.html ePO Extensions Download the ePolicy Orchestrator extensions for Email and Web Security Appliances. This file contains both the EWG and the EWS extensions. The EWG extension allows reporting from within ePolicy Orchestrator for the following products: • Email and Web Security Appliances version 5.5 • Email and Web Security Appliances version 5.6 • McAfee Web Gateway • McAfee Email Gateway The EWS extension provides full ePolicy Orchestrator management for Email and Web Security Appliances version 5.6. For you to use ePolicy Orchestrator for either reporting or management, the ePO extensions need to be installed on your ePolicy Orchestrator server. ePO 4.5 Help Download the ePolicy Orchestrator Help extensions for the two ePO extensions listed above. This file installs the Help extensions relating to the ePolicy Orchestrator extensions for Email and Web Security Appliances onto your ePolicy Orchestrator server. SMI File Download the Structure of Managed Information (SMI) file for use with the Simple Network Management Protocol (SNMP). This file provides information about the syntax used by the SNMP Management Information Base (MIB) file. 18 McAfee Email and Web Security Appliances 5.6.0 Product Guide