McAfee MAP-3300-SWG Product Guide - Page 67

Task - Find out which email messages are quarantined, Email | Message Search, Quarantined

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Overview of Email features Message Search Table 41 Icons used in the Properties field Option Definition Email message is Inbound. Email message is Outbound. Email message is Internal. Internal email messages are Alert messages and Quarantine Digest messages. This is the original version of the quarantined message. This is the version of the quarantined message that has been modified by the appliance. This email message is currently held in a queue, but the appliance is not actively trying to deliver the message. The appliance is trying to deliver this message. The appliance has a release request pending for this message. Queued for delivery to your McAfee Quarantine Manager server. Task - Find out which email messages are quarantined To view a list of all messages that have been quarantined: 1 Click Email | Message Search. 2 Select Quarantined from the Message status drop-down list. 3 Click Search/Refresh. All messages that have been quarantined are displayed in the lower part of the page. Subtask - Refine the search to show which email messages are quarantined due to compliancy issues You can further refine your search for quarantined email messages to show only those that have been quarantined due to specific triggers. In this example, to find those email messages quarantined due to compliancy issues: 1 Complete the steps in Task - Find out which email messages are quarantined. 2 Select Compliancy from the Category drop-down list. 3 Click Search/Refresh. The lower part of the screen is refreshed to show only the messages that have been quarantined due to compliancy issues. Subtask - Viewing the email message quarantined due to compliancy issues 1 Complete the steps in Task - Refine the search to show which email messages are quarantined due to compliancy issues. 2 Select the relevant quarantined message using the check-box to the left of the page. 3 Click View Message. McAfee Email and Web Security Appliances 5.6.0 Product Guide 67

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Table 41
Icons used in the Properties field
Option
Definition
Email message is Inbound.
Email message is Outbound.
Email message is Internal.
Internal email messages are Alert messages and Quarantine Digest messages.
This is the original version of the quarantined message.
This is the version of the quarantined message that has been modified by the appliance.
This email message is currently held in a queue, but the appliance is not actively trying to
deliver the message.
The appliance is trying to deliver this message.
The appliance has a release request pending for this message.
Queued for delivery to your McAfee Quarantine Manager server.
Task — Find out which email messages are quarantined
To view a list of all messages that have been quarantined:
1
Click
Email | Message Search
.
2
Select
Quarantined
from the
Message status
drop-down list.
3
Click
Search/Refresh
.
All messages that have been quarantined are displayed in the lower part of the page.
Subtask — Refine the search to show which email messages are quarantined due to
compliancy issues
You can further refine your search for quarantined email messages to show only those that have been
quarantined due to specific triggers. In this example, to find those email messages quarantined due to
compliancy issues:
1
Complete the steps in
Task — Find out which email messages are quarantined
.
2
Select
Compliancy
from the
Category
drop-down list.
3
Click
Search/Refresh
.
The lower part of the screen is refreshed to show only the messages that have been quarantined due
to compliancy issues.
Subtask — Viewing the email message quarantined due to compliancy issues
1
Complete the steps in
Task — Refine the search to show which email messages are quarantined
due to compliancy issues
.
2
Select the relevant quarantined message using the check-box to the left of the page.
3
Click
View Message
.
Overview of Email features
Message Search
McAfee Email and Web Security Appliances 5.6.0 Product Guide
67