Philips DVDR3576H User manual - Page 114

TROUBLESHOOTING Before requesting service for this unit, check the table below for a possible cause of the problem you are experiencing. Some simple checks or a minor adjustment on your part may eliminate the problem and restore proper operation. POWER Symptom The power does not turn on. The unit turns on automatically without any operation. The OSD language menu appears every time the power turns on. Remedy • Check that the AC power cord is connected securely. • Batteries of the remote control are weak. • The unit turns on automatically 2 seconds before the timer recording. • Finish up the language setting procedure by selecting a language in the OSD language menu. Press [OK] to activate the setting. The unit does not function. • " " or error message appears if the operation is prohibited. • Batteries of the remote control are weak or exhausted. No picture, sound or menu appears on • Check if the connections are made securely and correctly. the screen. • Check if the cables are damaged. • Check if a correct external input channel is selected on your TV. (Refer to page 21.) • Check if you have completed the channel setting. (Refer to pages 27 to 29.) Clock setting and channel setting cannot be performed. • If a recording is in progress, these operations cannot be performed. The unit does not operate properly. • Moisture has condensed inside the unit. Remove the disc and leave the unit turned on for about 2 hours until the moisture evaporates. (Refer to page 5.) The disc tray cannot be opened. • Check the external input channel. In USB mode, you cannot open the disc tray. Playback image freezes for a second. • During the playback of 2 layered disc, picture may freeze for a moment when the 1st layer switches to the 2nd layer. This is not a malfunction. "Repairing" appears on the TV screen. Repairing • If there is a power failure or unplugging during recording, finalizing, formatting or editing (even after "Repairing" disappears), a repairing process will begin automatically just after turning the unit on again. It may take several minutes up to about several hours. In a case you intend to cancel the repairing process. Do you want to cancel a repairing process? When selecting "Yes", the disc may not be usable. Yes No • If you intend to cancel the repairing process, press [OPEN/CLOSE A] on the front panel, then select "Yes" and press [OK]. After that, press [OPEN/CLOSE A] to take out the disc. The disc canceled during the repairing process MAY NOT work. Repairing GENERAL The clock display does not appear in the front panel display. When you forget the password for parental lock. • Check that the AC power cord is connected securely. • (In case of power failure) Check the breaker and clock setting. • Please cancel the password and the set level. (Refer to page 104.) No analog TV closed captions are output. DV signal cannot be input. The DVC cannot be operated with this unit. • If you are using HDMI connection to watch the TV programs through this unit's tuner, analog TV closed caption cannot be output. Try using other connection. • Before connection, turn on the power supplies for both this unit and the DVC, and make sure that these units have stopped. • Only a "DVC-SD" signal can be input from the DVC to this unit. Other types of signals are not supported. • Do not connect any device other than the DVC. Even if a recorder or PC with another DV terminal is connected, the DV function will not operate. • If the DVC is not recognized after connection, turn off the power supply for the unit and re-connect the DVC. • Signal input or DVC operation from this unit may be disabled depending on the type of DVC. • If a DVC signal cannot be input, use an external input (E1/E2) for analog connection via audio/video cables. • DVC control may be disabled depending on the type of DVC, even in a mode other than camera mode. In this case, switch to DVD control and execute the normal recording procedure while operating the DVC. 114 EN E2H42UD_DVDR3576H-37_EN.indd 114 2007/12/28 11:16:32