RCA HD30W854T User Manual - Page 42

Remote, Control, Doesn't, Problems, Parental, Controls, Replace, Remote?

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Other Information Can't select certain channel • Channel may be blocked or not approved through the PARENTAL CONTROL menu. • If using a VCR, check to make sure the TV/VCR button on the VCR is in the correct mode (press the TV/VCR button on your VCR). • If a menu is on the screen, try pressing the CLEAR button. Noisy stereo reception • (Analog channels only) May he a weak station. Change the Sound Type to Mono (instructions on page 31). No picture, no sound but TV is on • The channel may be blank, change channels. • Maybe the Signal Type is set wrong. Go to page 14 for more instructions. • You may have the wrong video input channel selected. Use the ANTENNA button to toggle through the available video input channels. Sound okay, picture poor • Check antenna and video connections. Make sure all of the cables are firmly connected to the jacks. • Press the FORMAT button repeatedly to view the picture in different video formats. • (Analog channels only) Try adjusting the Sharpness to improve weak signals. Go to page 32 for more instructions. Black box appears on the screen • Closed Caption might be on. Check this setting in the SETUP menu. Go to page 34 for more instructions. The Remote Control Doesn't Work • Something might be between the remote and the remote sensor on the device. Make sure there is a clear path and point directly at the TV. • Maybe batteries in the remote are weak, dead or installed incorrectly. Put new batteries in the remote. • Maybe remote is not in TV mode. Press the TV button so the remote operates the TV. Problems with Parental Controls Can't select a certain channel • The channel may be blocked or not approved through PARENTAL CONTROL SETTINGS. The rating limits don't work • To activate the settings you must lock the settings. Go to page 24 for instructions. I don't remember my password and I want to unlock the TV • If you forget your password, you can reset it. Make sure the TV is in TV mode and turned off. Press VOL- on the TV's front panel and then CLEAR on the remote for approximately 5 seconds. The TV turns on. Enter a new password next time you access the PARENTAL CONTROL menu or the TIME menu. The Parental Controls won't let me watch a program even though it's not rated as violent • Maybe the movie was given an NR (Not Rated) status. Check to see if the Exempt Prgms option is Locked. To view not rated material you must set it to Unlocked. Refer to page 26 for specific instructions. What Else Can I Do? • If you've been through the Troubleshooting section and nothing has fixed your problem, try rebooting your TV. Note that after a reboot you may need to run your TV through the setup process again. To do a reboot, unplug the power cord from the wall outlet, power strip, etc. Keep your TV unplugged for about 5 minutes. Then plug the TV back in, turn on the TV, and see if the problem is fixed. If the problem remains, then please visit www.rca.com/television for updated FAQs or contact RCA Customer Support at the support number provided in your Warranty under How To Get Service. How Do I Replace My Remote? • If you need to replace your remote, call 1-800-338-0376. Your remote part number is RCR396TAM1. A shipping and handling fee will be charged upon ordering, and the appropriate sales tax. Have your Visa, MasterCard or Discover Card ready. 40 Chapter 4

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Other Information
Can't
select
certain
channel
•
Channel
may
be
blocked
or
not
approved
through
the
PARENTAL
CONTROL
menu.
•
If
using
a
VCR,
check
to
make
sure
the
TV/VCR
button
on
the
VCR
is
in
the
correct
mode
(press
the
TV/VCR
button
on
your
VCR).
•
If
a
menu
is
on
the
screen,
try
pressing
the
CLEAR
button.
Noisy
stereo
reception
•
(Analog
channels
only)
May
he
a
weak
station.
Change
the
Sound
Type
to
Mono
(instructions
on
page
31).
No
picture,
no
sound
but
TV
is
on
•
The
channel
may
be
blank,
change
channels.
•
Maybe
the
Signal
Type
is
set
wrong. Go
to
page
14
for
more
instructions.
•
You
may
have
the
wrong
video
input
channel selected.
Use
the
ANTENNA
button
to
toggle
through
the
available
video
input
channels.
Sound
okay,
picture
poor
•
Check
antenna
and
video
connections.
Make
sure
all
of
the
cables
are
fi
rmly
connected
to
the
jacks.
•
Press
the
FORMAT
button
repeatedly
to
view
the
picture
in
different
video
formats.
•
(Analog
channels
only)
Try
adjusting
the
Sharpness
to
improve
weak
signals.
Go
to
page
32
for
more
instructions.
Black
box
appears
on
the
screen
•
Closed
Caption
might
be
on.
Check
this
setting
in
the
SETUP
menu.
Go
to
page
34
for
more
instructions.
The
Remote
Control
Doesn't
Work
•
Something
might
be
between
the
remote
and
the
remote
sensor
on
the
device.
Make
sure
there
is
a
clear
path
and
point
directly
at
the
TV.
•
Maybe
batteries
in
the
remote
are
weak,
dead
or
installed
incorrectly.
Put
new
batteries
in
the
remote.
•
Maybe
remote
is
not
in
TV
mode.
Press
the
TV
button
so
the
remote
operates
the
TV.
Problems
with
Parental
Controls
Can't
select
a
certain
channel
•
The
channel
may
be
blocked
or
not
approved
through
PARENTAL
CONTROL
SETTINGS.
The
rating
limits
don't
work
•
To
activate
the
settings
you
must
lock
the
settings.
Go
to
page
24
for
instructions.
I
don't
remember
my
password
and
I
want
to
unlock
the
TV
•
If
you
forget
your
password, you
can
reset
it.
Make
sure
the
TV
is
in
TV
mode
and
turned
off.
Press
VOL-
on
the
TV's
front
panel
and
then
CLEAR
on
the
remote
for
approximately
5
seconds.
The
TV
turns
on.
Enter
a
new
password
next
time
you
access
the
PARENTAL
CONTROL
menu
or
the
TIME
menu.
The
Parental
Controls
won't
let
me
watch
a
program
even
though
it's
not
rated
as
violent
•
Maybe
the
movie
was
given
an
NR
(Not
Rated)
status.
Check
to
see
if
the
Exempt
Prgms
option
is
Locked.
To
view
not
rated
material
you
must
set
it
to
Unlocked.
Refer
to
page
26
for
specific
instructions.
What
Else
Can
I
Do?
•
If
you've
been
through
the
Troubleshooting
section
and
nothing
has
fi
xed
your
problem,
try
rebooting
your
TV.
Note
that
after
a
reboot
you
may
need
to
run
your
TV
through
the
setup
process
again.
To
do
a
reboot,
unplug
the
power
cord
from
the
wall
outlet,
power
strip,
etc.
Keep
your
TV
unplugged
for
about
5
minutes.
Then
plug
the
TV
back
in,
turn
on
the
TV,
and
see
if
the
problem
is
fi
xed.
If
the
problem
remains,
then
please
visit
www.rca.com/television
for
updated
FAQs
or
contact
RCA
Customer
Support
at
the
support
number
provided
in
your
Warranty
under
How
To
Get
Service.
How
Do
I
Replace
My
Remote?
•
If
you
need
to
replace
your
remote,
call
1-800-338-0376.
Your
remote
part
number
is
RCR396TAM1.
A
shipping
and
handling
fee
will
be
charged
upon
ordering,
and
the
appropriate
sales
tax.
Have
your
Visa,
MasterCard
or
Discover
Card
ready.
40
Chapter
4