Samsung GX-SM530CF User Manual Ver.1.0 (English) - Page 52

Support

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Settings  Support Support Remote Management Remote management lets our Call Center access your Samsung product remotely to troubleshoot a problem. To use Remote Management, follow these steps: 1. Call the Samsung Contact Center, and then ask for remote support. 2. Open the menu on your product, and then go to the Support section. 3. Select Remote Management, and then read and agree to the service agreements. When the PIN screen appears, provide the PIN code to the agent. 4. The agent will then access your TV. That's it! Software Update The Software Update menu allows you to upgrade the Smart Media Player's software for performance improvements or additional services. \\ Never turn the Smart Media Player off or back on manually during the update process. 1. In the Home screen, select Settings, and then press the v button. 2. Select Support, and then press the v button. 3. Select Software Update, and then press the v button. 4. To download update software and update now, select Update now, and then press the v button. See "Update now" on the next page for details. 5. To let the Smart Media Player download update software automatically when available, select Auto Update, and then press the v button. See "Auto Update" on next page for details. \\ The update is complete when the Smart Media Player turns off, and then turns on again by itself. \\ SAMSUNG ELECTRONICS takes no legal responsibility for Smart Media Player malfunction caused by an unstable Internet connection or consumer negligence during a software Update. \\ During Software update, Both Power LED / Network LED will glow. 50

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50
SUPPOrT
Remote Management
Remote management lets our Call Center access your Samsung product remotely to troubleshoot a problem.
To use Remote Management, follow these steps:
1.
Call the Samsung Contact Center, and then ask for remote support.
2.
Open the menu on your product, and then go to the Support section.
3.
Select Remote Management, and then read and agree to the service agreements. When the PIN screen appears, provide the PIN code to the agent.
4.
The agent will then access your TV. That's it!
Software Update
The Soſtware Update menu allows you to upgrade the Smart Media Player's soſtware for performance improvements or addi°onal services.
\
Never turn the Smart Media Player off or back on manually during the update process.
1.
In the Home screen, select
Settings
, and then press the
v
button.
2.
Select
Support
, and then press the
v
button.
3.
Select
Software Update
, and then press the
v
button.
4.
To download update software and update now, select
Update now
, and then press the
v
button. See "Update now" on
the
next page for details.
5.
To let the Smart Media Player download update software automatically when available, select
Auto Update
, and then press the
v
button. See "Auto Update"
on
next page for details.
\
The update is complete when the Smart Media Player turns off, and then turns on again by itself.
\
SAMSUNG ELECTRONICS takes no legal responsibility for Smart Media Player malfunc°on caused by an unstable Internet connec°on or consumer
negligence during a soſtware Update.
\
During Soſtware update, Both Power LED / Network LED will glow.
Settings
Support