Sharp MX-M503 MXM283 MXM363 MXM453 MXM503 Operation Guide - Page 846

4 TROUBLESHOOTING WHEN INSTALLATION WAS NOT SUCCESSFUL This section provides solutions to possible installation problems. See the following table of contents to locate the appropriate page for your question or problem. • The software cannot be installed 40 • The machine is not detected (when connected to a network 40 • The plug and play screen does not appear (USB connection in Windows 41 • The printer driver is not installed correctly by plug and play (USB connection in Windows 42 • The printer driver cannot be installed (Windows 2000/XP/Server 2003 42 Problem The software cannot be installed. The machine is not detected (when connected to a network). Point to check Is there sufficient free space on your hard drive? Are you using an operating system that is not supported? Is the IP address of the machine configured? Is your computer connected to the same network as the machine? Solution Delete any unneeded files and applications to increase free space on your hard drive. Make sure that the software can run on your operating system. For detailed information on installation requirements for each software program in Windows, click the [Display Readme] button in the installer. In a Macintosh environment, this can be checked in "ReadMe First" in the [US-English] folder ([English] folder in areas other than the U.S.) in the [Readme] folder of the "Software CD-ROM". If the IP address of the machine is not configured, the machine will not be detected. Make sure that the IP address is configured correctly in "Network Settings" in the machine's system settings (administrator). ➞ System Settings (Administrator) > "Network Settings" Windows: If the machine and your computer are not connected to the same local area network, the machine will not be detected. If the two are connected to different sub-networks, click the [Specify condition] button and enter the machine's name (host name) or IP address to search for the machine. Macintosh: If multiple AppleTalk zones exist, select the zone to which the machine is connected from the menu. 40