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Toshiba Portege M100 User Guide - Page 218

Before you call, Contacting Toshiba - specs

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218 If Something Goes Wrong If you need further assistance Before you call Since some problems may be related to the operating system or the program you are using, it is important to investigate other sources of assistance first. Before contacting Toshiba: ❖ Review the troubleshooting information in your operating system documentation. ❖ If the problem occurs while you are running a program, consult the program's documentation for troubleshooting suggestions. Contact the software company's technical support group for their assistance. ❖ Consult your network administrator. ❖ Consult your authorized Toshiba representative, who is your best source for current information. Detailed system specifications are available at www.ts.toshiba.com by selecting your particular product and model number, clicking GO, and then clicking the Detailed Specs link from the menu on the left. Or just refer to the computer documentation that shipped with your product. For the number of a Toshiba dealer near you in the United States, call: (800) 457-7777. Contacting Toshiba If you still need help and suspect that the problem is hardware-related, Toshiba offers a variety of resources to help you. You can access Toshiba on the Internet using any Internet browser by typing support.toshiba.com Toshiba voice contact Before calling Toshiba, make sure you have: ❖ Your computer's serial number. ❖ The computer and any optional devices related to the problem.

Section	Page
Portégé® M100 Series User’s Guide	1
Contents	28
Introduction	37
This guide	38
Safety icons	38
Other icons used	40
Other documentation	40
Service options	41
Chapter 1: Getting Started	42
Selecting a place to work	42
Creating a computer-friendly environment	42
Keeping yourself comfortable	43
Other precautions	47
Important information on your computer’s cooling fan	48
Setting up your computer	49
Setting up your software	49
Registering your computer with Toshiba	50
Adding external devices	50
Connecting a power source	51
Using the computer for the first time	55
Opening the display panel	55
Your computer’s features and specifications	56
Turning on the power	56
Using the AccuPoint II	57
Installing additional memory (optional)	58
Removing a memory module	64
Connecting an external USB mouse	65
Connecting an external USB keyboard	65
Connecting a printer	65
Connecting the modem	67
Connecting to a phone line	67
Connecting other external devices	68
Customizing your computer’s settings	69
Powering off the computer	69
Closing the display panel	70
Different ways to turn the computer on and off	70
Caring for your computer	71
Cleaning the computer	71
Moving the computer	71
Using a computer lock	71
Chapter 2: Learning the Basics	73
Computing tips	73
Using the keyboard	75
Character keys	75
Making your keyboard emulate a full-size keyboard	75
Ctrl, Fn, and Alt keys	76
Function keys	76
Windows ® special keys	77
Overlay keys	77
Starting a program	79
Starting a program from the Start menu	79
Starting a program from Windows ® Explorer	80
Starting a program from the Run dialog box	81
Saving your work	82
Printing your work	84
Using optional external disks	85
Inserting and removing disks	85
Copying documents to a disk	86
Taking care of disks	87
Backing up your work	87
Restoring your work	88
Using the DVD-ROM or multi-function drive	89
DVD-ROM or multi-function drive components	90
Inserting a compact disc	91
Playing an audio CD	93
Viewing the contents of a CD or DVD	94
Removing compact discs with the computer on	95
Removing compact discs with the computer off	95
Caring for CDs and DVDs	96
Powering down the computer	96
Turn Off or Shut down	97
Restart command	97
Hibernation command	98
Standby command	98
Using Turn Off or Shut down	99
Turning off more quickly	100
Starting again after Turn Off or Shut down	102
Using Hibernation	102
Enabling the Hibernation command	102
Going into Hibernation mode	104
Going into Hibernation mode more quickly	106
Starting again from Hibernation	106
Using Standby	106
Going into Standby mode more quickly	107
Starting again from Standby	110
Toshiba’s online resources	110
Chapter 3: Mobile Computing	111
Toshiba’s energy-saver design	111
Running the computer on battery power	112
Battery Notice	112
Power management	113
Using additional batteries	113
Charging batteries	113
Charging the batteries	114
Charging the main battery	114
Charging the RTC battery	114
Using a battery charger	116
Monitoring main battery power	116
Determining remaining battery power	117
What to do when the main battery runs low	117
Setting battery alarms	118
Conserving battery power	119
Setting a power usage mode	119
Turning off the display automatically	121
Enabling the screen saver	121
Changing the main battery	122
Removing the battery from the computer	123
Inserting a charged battery	124
Taking care of your battery	125
Safety precautions	125
Maximizing battery life	126
Disposing of used batteries	127
Traveling tips	128
Chapter 4: Expansion Options	129
Using your computer at the office	129
Using an expansion device	130
Using the optional external USB diskette drive	130
Connecting the optional external USB diskette drive	130
Using the optional USB external diskette drive with a PC Card	131
Using a keyboard with the Advanced Port Replicator	132
Connecting a keyboard to the Advanced Port Replicator	132
Making your external keyboard emulate the Fn key	132
Using a mouse with the Advanced Port Replicator	133
Connecting a mouse to the Advanced Port Replicator	133
Using a printer with the Advanced Port Replicator	134
Connecting a USB printer	134
Connecting a serial or parallel printer	134
Using external display devices	135
Directing the display output when you turn on the computer	135
Adjusting the quality of the external display	136
Display limitations	136
Using Slim SelectBay modules	137
Removing a module from the Slim SelectBay	137
Inserting a module into the Slim SelectBay	139
Using PC Cards	139
Inserting a PC Card	139
Removing a PC Card	140
Hot swapping PC Cards	141
Using an SD card	141
Installing SD card drivers	142
Installing the SD card in the SD slot	142
Formatting an SD card	143
Using Standby or Hibernate while using the SD card	143
Removing an SD card	143
Using the i.LINK® port	144
Chapter 5: Enhancing Productivity	145
Windows® XP special features	145
Personalizing your desktop	146
Customizing the taskbar	146
Bringing the world to your desktop	147
Changing desktop and browsing style	148
Personalizing individual windows	149
Customizing window toolbars	150
Displaying information about each folder	151
Setting up for communications	152
Determining the COM port	153
Using the Ethernet LAN Port	154
Accessing a LAN	154
Exchanging data with another computer	155
Transferring application files	155
Setting up a direct cable connection	156
Setting up a wireless connection	156
Using Bluetooth	156
Using audio features	157
Using external speakers or headphones	157
Recording sounds	158
Using a microphone	159
Adjusting recording settings	159
Chapter 6: Toshiba Utilities	161
Fnesse	161
Starting Fnesse	162
Assigning a key to a program or document	163
Viewing existing key assignments	165
Changing or removing existing key assignments	165
Hotkey utility	165
Expansion device properties	166
Mobile Extension	166
TOSHIBA Console	168
Customizing Your Computer	169
Network	170
Security	170
TOSHIBA Button Controls	170
Power Management	171
Toshiba Hardware Setup	174
Chapter 7: Keeping Your Files Safe	176
Using passwords in Windows	176
User-level passwords	177
Setting a user-level password	177
Using an instant password	178
Setting a Windows user password	178
Setting a user-level password in System Setup	179
Disabling a user password	181
Disabling a user-level password in System Setup	182
Using the power-on (user-level) password	184
Using the instant (user-level) password	185
Using a supervisor password	185
Setting a supervisor password	185
Deleting a supervisor password	186
Chapter 8: If Something Goes Wrong	188
Problems that are easy to fix	188
Problems when you turn on the computer	190
The Windows ® operating system is not working	192
Using Startup options to fix problems	192
Internet problems	193
The Windows® XP operating system can help you	194
Resolving a hardware conflict	194
A plan of action	195
Resolving hardware conflicts on your own	195
Fixing a problem with Device Manager	197
Memory problems	198
Power and the batteries	199
Keyboard problems	201
AccuPoint II problems	201
Display problems	202
Disk drive problems	205
Problems with the DVDROM or multi-function drive	207
Sound system problems	208
PC Card problems	209
Printer problems	211
Modem problems	212
Internet Problems	213
DVD operating problems	214
Develop good computing habits	216
If you need further assistance	217
Before you call	218
Contacting Toshiba	218
Other Toshiba Internet Web sites	219
Toshiba’s worldwide offices	220
Appendix A: Hot Keys	222
Volume Mute	222
Password security	222
Without a password	222
With a password	223
Power usage mode	223
Standby mode	224
Hibernation mode	225
Display modes	226
Display brightness	226
Wireless device enable/disable	227
Keyboard hot keys	227
Appendix B: Power Cord/Cable Connectors	228
USA and Canada	228
United Kingdom	228
Australia	228
Europe	228
Appendix C: Using ConfigFree™ with your Toshiba Computer	230
Getting Started	231
ConfigFree Main Screen	231
Starting ConfigFree	232
Configuring ConfigFree	232
ConfigFree Utilities	233
Connectivity Doctor	233
Device Settings	234
Profile Settings	236
Quick Connect	237
Using Auto Switch	238
Auto Switch (Cable Disconnect)	239
Auto Switch (SSID)	239
Glossary	240