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Toshiba Satellite 5005 User Guide - Page 239

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239 If Something Goes Wrong If you need further assistance Get familiar with all the user's guides provided with your computer, as well as the manuals that come with the programs and devices you purchase. Your local computer store or book store sells a variety of selfhelp books you can use to supplement the information in the manuals. If you need further assistance If you have followed the recommendations in this chapter and are still having problems, you may need additional technical assistance. This section contains the steps to take to ask for help. Before you call Since some problems may be related to the operating system or the program you are using, it is important to investigate other sources of assistance first. Try the following before contacting Toshiba: ❖ Review the troubleshooting information in your operating system documentation. ❖ If the problem occurs while you are running a program, consult the program's documentation for troubleshooting suggestions. Contact the software company's technical support group for their assistance. ❖ Consult the dealer from whom you purchased your computer and/or program. Your dealer is your best source for current information. For the number of a Toshiba dealer near you in the United States, call: (800) 457-7777. Contacting Toshiba If you still need help and suspect that the problem is hardware-related, Toshiba offers a variety of resources to help you.

Section	Page
Satellite® 5005 Series User’s Guide	1
Contents	13
Introduction	23
This guide	23
Safety icons	24
Other icons used	25
Other documentation	25
Service options	26
Chapter 1: Finding Your Way Around	27
Making sure you have everything	27
Front with the display closed	28
Back	29
Right side	30
Left side	31
Front with the display open	33
Keyboard indicator panel	35
System indicator panel	36
CD/DVD control buttons	37
Underside	38
Chapter 2: Getting Started	40
Selecting a place to work	40
Creating a computer-friendly environment	40
Keeping yourself comfortable	41
Precautions	44
Setting up your computer	45
Installing additional memory (optional)	46
Connecting a mouse	50
Connecting a printer	50
Using external display devices	51
Directing the display output when you turn on the computer	51
Adjusting the quality of the external display	52
Display limitations	52
Connecting an external diskette drive	53
Using an external keyboard	53
Connecting the AC adapter	53
Charging the battery	55
Using the computer for the first time	56
Opening the display panel	56
Turning on the power	56
Activating the power-on password	58
Using the TouchPad	59
Setting up your software	60
Setting up a printer	61
Setting up the fax function	63
Turning off the computer	64
Caring for your computer	65
Cleaning the computer	65
Moving the computer	65
Using a computer lock	66
Chapter 3: Learning the Basics	67
Computing tips	67
Using the keyboard	68
Character keys	69
Ctrl, Fn, and Alt keys	69
Function keys	69
Windows® special keys	70
Overlay keys	70
Emulating a full-size keyboard	72
TOSHIBA Console button	72
Starting a program	73
Saving your work	73
Printing your work	74
Using diskettes	75
Inserting and removing diskettes	76
Caring for diskettes	76
Backing up your files	77
Copying to a diskette	77
Playing a CD or DVD	78
Drive components and control buttons	78
CD/DVD control buttons	80
CD/DVD control and Digital audio control	81
Inserting a disc	83
Playing an audio CD	85
Playing a DVD	86
Viewing the contents of a CD or DVD	87
Removing a disc with the computer on	87
Removing a disc with the computer off	88
Caring for CDs and DVDs	88
Using the DVD-ROM or DVD-ROM/CD-RW multifunction drive	89
Setting up for communications	89
Connecting the modem	90
Connecting your computer to a network	90
Powering down the computer	91
Turn Off command	91
Hibernation command	91
Stand By command	92
Using Turn Off	93
Shutting down more quickly	94
Starting again after Turn Off	95
Using Hibernation	95
Going into Hibernation mode more quickly	96
Starting again from Hibernation mode	97
Using Stand By	97
Going into Stand By mode more quickly	98
Starting again from Stand By	99
Chapter 4: Mobile Computing	100
Toshiba’s energy-saver design	100
Running the computer on battery power	100
Using additional batteries	101
Battery safety precautions	101
Maximizing battery life	102
Charging batteries	103
Charging the main battery	103
Charging the RTC battery	104
Monitoring battery power	105
Determining remaining battery power	105
Conserving battery power	106
What to do when the battery runs low	107
Setting battery alarms	107
Changing the main battery	108
Removing the battery from the computer	108
Removing the battery from the battery cover	110
Inserting a charged battery	110
Disposing of used batteries safely	111
Traveling tips	112
Chapter 5: Toshiba Utilities	113
TOSHIBA Accessibility	113
Fn-esse	114
Starting Fn-esse	115
Assigning a key to a program or document	116
Viewing existing key assignments	118
Changing or removing existing key assignments	118
Hotkey utility	118
TOSHIBA Console	119
Customize Your Computer	120
Network	121
Security	121
TOSHIBA Button Controls	121
Power Management	124
Toshiba Hardware Setup	127
Chapter 6: Getting to Know the Windows® XP Operating System	129
Lesson 1: Exploring the desktop	129
Finding your way around the desktop	130
Windows® XP file system	132
Lesson 2: Using the TouchPad and control buttons together	133
Lesson 3: Learning about the Internet	137
Lesson 4: Creating a new document	138
Lesson 5: Creating a new folder	139
Lesson 6: Starting programs	140
Lesson 7: Resizing, repositioning, and hiding windows	142
Using the taskbar	143
Minimizing and maximizing windows	144
Resizing and moving windows	144
Lesson 8: Closing programs	145
Lesson 9: Creating shortcuts	146
Creating a shortcut to the Calculator	146
Creating a shortcut to the Character Map	147
Lesson 10: Changing the screen saver	150
Lesson 11: Setting the date and time	152
Lesson 12: Removing objects from the desktop	153
Lesson 13: Using System Restore	155
Lesson 14: If I am lost, what do I do?	156
Windows® XP Help and Support	156
Using the Windows® XP tour	158
Lesson 15: Turning off your computer	159
Chapter 7: Exploring Your Options	160
Windows® XP special features	160
Personalizing your desktop	161
Customizing the taskbar	161
Changing desktop and browsing style	162
Personalizing individual windows	163
Customizing window toolbars	163
Displaying information about each folder	165
Using your computer at the office	167
Exchanging data with another computer	167
Setting up for communications	167
Connecting the modem to a telephone line	169
Connecting your computer to a network	169
Setting up a wireless connection	170
Accessing the wireless modules using your system tray	170
Using Bluetooth	171
Using SPANworksTM 2000	172
Setting up a direct cable connection	172
An overview of using the Internet	173
The Internet	173
The World Wide Web	173
Internet Service Providers	174
Connecting to the Internet	174
Surfing the Internet	175
Internet features	175
Uploading and downloading files from the Internet	176
Toshiba’s online resources	176
Exploring video features	176
Viewing presentations or DVD movies on your television	176
Transferring and editing video data	178
Playing DVDs	178
Exploring audio features	179
Recording sounds	179
Using a microphone	179
Adjusting recording quality	180
Using external speakers or headphones	181
Using PC Cards	182
PC Card supporting software	182
Inserting PC Cards	183
Removing PC Cards	184
Hot swapping	184
Using SmartMedia cards	185
Inserting a SmartMedia card	185
Removing a SmartMedia card	186
Using Secure Digital cards	186
Inserting a Secure Digital card	187
Removing a Secure Digital card	187
Chapter 8: WinDVD 2000	188
Playing DVDs	188
Using the WinDVD toolbar	190
Using the WinDVD status bar	190
Using the WinDVD control panel	191
Using the control panel playback buttons	192
Maximizing the video window	194
Using playlists	195
Creating playlists	195
Loading and playing playlists	196
Resuming normal playback after using playlists	196
Customizing WinDVD	197
Setting general properties	197
Setting audio properties	199
Setting display properties	200
Customizing the control panel	200
Using WinDVD advanced features	201
Zooming in	206
Panning	207
Zooming out	207
Adjusting the color balance	207
Launching an Internet browser from WinDVD	208
Getting help	208
Exiting WinDVD	208
Chapter 9: If Something Goes Wrong	209
Problems that are easy to fix	209
Problems when you turn on the computer	211
The Windows® operating system is not working	212
Using Startup options to fix problems	213
Internet problems	214
The Windows® XP operating system can help you	214
Resolving a hardware conflict	215
A plan of action	215
Resolving hardware conflicts on your own	215
Fixing a problem with Device Manager	217
Memory card problems	218
Power and the batteries	219
Keyboard problems	220
Display problems	221
Disk drive problems	223
DVD-ROM or DVD-ROM/CD-RW drive problems	225
Sound system problems	233
PC Card problems	233
Printer problems	236
Modem problems	237
Develop good computing habits	238
If you need further assistance	239
Before you call	239
Contacting Toshiba	239
Other Toshiba Internet Web sites	241
Appendix A: Hot Keys	245
Volume Mute	245
Instant password security	246
Without a password	246
With a password	246
Power usage mode	247
Stand By mode	248
Hibernation mode	249
Display modes	250
Display brightness	251
Enabling a wireless device	251
Keyboard hot keys	251
Appendix B: Power Cable Connectors	253
USA and Canada	253
United Kingdom	253
Australia	253
Europe	253
Appendix C: Video Modes	254
Your computer’s video modes	255
Glossary	257