eMachines W3650 8512635 - eMachines Desktop Hardware Reference Guide - Page 79

The condition of the Internet computers to which - downloads

Page 79 highlights

www.emachines.com • Make sure that your account with your Internet service provider (ISP) is set up correctly. Contact your ISP technical support for help. • Make sure that you do not have a problem with your modem. For more information, "Modem (dial-up)" on page 79. Help For more information about troubleshooting Internet connections, click Start, then click Help and Support. Type troubleshooting connections in the Search box, then press ENTER. You see an "Unable to locate host" message and are unable to browse the Internet • This problem can occur when you have typed a URL (Web address) incorrectly, you have lost your Internet connection, or your ISP is having technical difficulties. • Double-check the URL or try a different URL. If the error message still appears, disconnect from the ISP connection and close your browser, then reconnect and open the browser. If you still get the error, your ISP may be having technical difficulties. Connecting to a Web site takes too long Many factors can affect Internet performance: • The condition of the telephone lines in your residence or at your local telephone service • The condition of the Internet computers to which you connect and the number of users accessing those computers • The complexity of graphics and multimedia on Web pages • Having multiple Web browsers open, performing multiple downloads, and having multiple programs open on your computer People are sending you e-mail messages, but you have not received any mail • Click the receive button in your e-mail program. • Make sure that your account with your Internet service provider (ISP) is set up correctly. Contact your ISP for technical support. 73

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www.emachines.com
73
Make sure that your account with your Internet service
provider (ISP) is set up correctly. Contact your ISP
technical support for help.
Make sure that you do not have a problem with your
modem. For more information,
“Modem (dial-up)” on
page 79
.
You see an “Unable to locate host” message and are unable
to browse the Internet
This problem can occur when you have typed a URL (Web
address) incorrectly, you have lost your Internet
connection, or your ISP is having technical difficulties.
Double-check the URL or try a different URL. If the error
message still appears, disconnect from the ISP
connection and close your browser, then reconnect and
open the browser. If you still get the error, your ISP may
be having technical difficulties.
Connecting to a Web site takes too long
Many factors can affect Internet performance:
The condition of the telephone lines in your residence or
at your local telephone service
The condition of the Internet computers to which you
connect and the number of users accessing those
computers
The complexity of graphics and multimedia on Web
pages
Having multiple Web browsers open, performing
multiple downloads, and having multiple programs
open on your computer
People are sending you e-mail messages, but you have not
received any mail
Click the receive button in your e-mail program.
Make sure that your account with your Internet service
provider (ISP) is set up correctly. Contact your ISP for
technical support.
Help
For more information about troubleshooting Internet
connections, click
Start
, then click
Help and Support
. Type
troubleshooting connections
in the
Search
box, then press
E
NTER
.