1997 Chevrolet Lumina Owner's Manual - Page 352

For prompt assistance, please have the following information available to give the Customer Assistance Representative: 0 Refer to your Warranty and Owner Assistance Information bookletfor addresses of GM Overseas offices. When contacting Chevrolet, please remember that your concern will likely be resolved in the dealership, using the dealer's facilities, equipment and personnel. That is why we suggest you follow Step One first if you have a concern. 0 0 0 0 Your name, address,home and business telephone numbers Vehicle Identification Number (This available is from the vehicle registrationor title, orthe plate at the top leftof the instrument panel and visible through the windshield.) Dealership name and location Vehicle deliverydate and present mileage Nature of concern Customer Assistance for Text Telephone (TTY) Users To assist customers who are deaf, hardhearing, or of speech-impaired and who use Text Telephones (TTYs), Chevrolet has TTY equipment available its Customer at Assistance Center. Any TTY user communicate with can Chevrolet by dialing: 1-800-833-CHEV. (TTY users in Canada can dial1-800-263-3830.) We encourage you to call us so we can give your inquiry prompt attention. However, you wish to write if Chevrolet, address your inquiry to: Chevrolet MotorDivision Chevrolet Customer Assistance Center P.O. Box 7047 Troy, MI 48007-7047 In Canada, write to: General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 8-4