Aastra 650c User Guide Aastra 650c for Aastra 400 - Page 41

Requesting a callback - reset

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Supplementary features Requesting a callback You want to talk to a certain person. The person is busy or does not answer. You can make callback requests to both internal and external users. Not all providers support this function. If the called party is busy, you can activate an automatic callback. In this case, your phone will start ringing as soon as the party you are trying to reach goes on-hook. Then when you press the Call key, the user is called directly. If the called party does not answer, you can also request a callback. The user then obtains a message indicating your callback request on his display. Callback Close Reset You called someone and hear the busy tone or the ring-back tone. To activate a callback request: Press the Callback softkey. ➔Acknowledgement tone sounds, the display shows Call expected. Back to the idle state: Press the Close softkey. ➔Callback remains activated. Note: The callback is stored in Menu > Activated features as long as it was not answered or cancelled by the system. Reset callback: Press the Reset softkey. ➔Callback is deactivated. Note: You can only have 1callback activated at a time and only 1 callback can be expected from you. Your callback request will automatically be cancelled by the system after about half an hour. Aastra 650c 41 eud-1587/1.0 - R3.0 - 04.2013

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Supplementary features
Aastra 650c
41
eud-1587/1.0 – R3.0 – 04.2013
Requesting a callback
You want to talk to a certain person. The person is busy or does not answer. You can
make callback requests to both internal and external users. Not all providers support
this function.
If the called party is busy, you can activate an automatic callback. In this case, your
phone will start ringing as soon as the party you are trying to reach goes on-hook.
Then when you press the Call key, the user is called directly.
If the called party does not answer, you can also request a callback. The user then
obtains a message indicating your callback request on his display.
You called someone and hear the busy tone or the ring-back tone.
Callback
To activate a callback request:
Press the
Callback
softkey.
➔
Acknowledgement tone sounds, the display shows
Call expected
.
Close
Back to the idle state:
Press the
Close
softkey.
➔
Callback remains activated.
Note:
The callback is stored in
Menu
>
Activated features
as long as it was not
answered or cancelled by the system.
Reset
Reset callback:
Press the
Reset
softkey.
➔
Callback is deactivated.
Note:
You can only have 1callback activated at a time and only 1 callback can be
expected from you. Your callback request will automatically be cancelled by
the system after about half an hour.