Aastra 650c User Guide Aastra 650c for Aastra 400 - Page 76
Hotline Alarm
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Supplementary features Hotline Alarm The hotline alarm[c] is mainly used by nursing staff in the health care sector as well as in all other fields where an Aastra Alarm Server is used. A user needs help and picks up the handset or presses the loudspeaker key. Thereafter, he is automatically routed to the hotline destination number preconfigured in the Aastra Alarm Server, i.e. to the responsible nursing staff. The nursing staff answers the call and is connected with the user seeking help. Alarm cancellation delay: Your system administrator can set a delay (depending on the Aastra system phone). During this delay the user can enter another call number in order not to trigger a call on the hotline destination number. If the user does not dial another phone number during this predefined time or puts the handset back down again, a connection with the Hotline number is automatically set up. If the hotline destination number (i.e. the nursing staff ) is busy, the call is routed according to the system configuration. Contact your system administrator for more information. Hotline (for internal users): User needs help: User picks up the handset of his phone or presses the loudspeaker key. ➔A connection with the hotline number is automatically set up after 30 sec- onds or any predefined time without the user having to do anything else. Hotline (for external users): User needs help: User presses the alarm button or directly dials the hotline destination number. ➔The connection with the Hotline number is set up. Note: Unlike the hotline feature (see chapter "Hotline", page 72) hotline alarm can only be used with a specifically configured Aastra Alarm Server. 76 Aastra 650c eud-1587/1.0 - R3.0 - 04.2013