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Brother International 2700CN Network Users Manual - English - Page 118

Windows NT®4.0/LAN Server (TCP/IP) Troubleshooting

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Windows NT®4.0/LAN Server (TCP/IP) Troubleshooting If you are having trouble printing with Windows NT®4.0 or LAN Server, check the following: 1 Make sure that TCP/IP and TCP/IP print service are installed and running on the Windows NT® system or the LAN Server file server. 2 If you are using DHCP and you have not created a reservation for the print server, make sure that you enter the NetBIOS name of the print server in the Name or address of server providing lpd box. Windows® 95/98/Me Peer to Peer Print (LPR) Troubleshooting If you are having trouble printing on a Windows® 95/98/Me Peer-toPeer network (LPR method), check the following: 1 Make sure that the Brother LPR Port driver is correctly installed and configured according to the Windows® 95/98/Me Peer-toPeer chapters. 2 Try to turn the Byte Count on in the Configure port area of printer driver properties. You may find that during the installation of BLP software, the screen that prompts you for a Port name is not displayed. This may happen on some Windows® 95/98/Me computers. Press the ALT and TAB keys to make it appear. 11 - 7 TROUBLESHOOTING

Section	Page
Table of Contents	4
Unix Printing	10
Printing from Unix/Linux Using TCP/IP	10
Overview	10
TCP/IP	11
General TCP/IP UNIX Host Configuration	11
Linux Configuration	15
Linux Configuration Using CUPS	15
HP-UX Configuration	16
IBM RS/6000 AIX Configuration	17
Sun Solaris 2.x Configuration	18
SCO UNIX Configuration	19
IBM AS/400	20
Other Systems	22
Other Sources of Information	23
TCP/IP Printing	24
Printing from Windows NT®4.0, Windows® 2000/XP, LAN Server and Warp Server	24
Overview	24
Windows NT®4.0 and Windows® 2000/XP (TCP/IP) Configuration	25
Windows® 2000/XP Printing (Printer Driver not yet installed)	25
Standard TCP/IP Port Printing	25
Windows® 2000/XP Printing (Printer Driver already installed)	27
Windows NT®4.0 Printing	27
Windows NT®4.0 Printing: Installing the Brother Peer to Peer Software	28
Windows NT®4.0 Printing: Associating to the Printer	29
Windows NT®4.0 Printing: Adding a Second Brother LPR Port	30
LAN Server, OS/2 Warp Server Configuration	30
Server Configuration	30
Configuration of an OS/2 Server	31
Other Sources of Information	33
Peer to Peer Printing	34
How to Print in a Windows® 95/98/Me Peer to Peer Network	34
Overview	34
Quick Tips:	34
Driver Deployment Wizard	35
TCP/IP Printing	35
Installing the Brother Peer to Peer Software	36
Associating to the Printer	37
Adding a Second Brother LPR Port	38
Other Sources of Information	38
NetBIOS Peer to Peer Printing	39
How to Print Using NetBIOS in Windows® 95/98/Me/2000/XP, Windows NT®4.0, LAN Server and OS/2 Warp Server	39
Overview	39
Print Server Configuration	40
Changing the Workgroup/Domain Name Using TELNET or BRCONFIG or a Web Browser	41
NetBIOS Port Monitor for Windows® 95/98/Me/ 2000/XP and Windows NT®4.0	42
Installing the Brother NetBIOS Port Monitor	42
Associating the Printer	43
Windows® 95/98/Me	43
Windows NT®4.0 /Windows® 2000/XP	44
Adding a Second NetBIOS Print Port	45
Windows® 95/98/Me	45
Windows NT®4.0 / Windows® 2000/XP	46
LAN Server/OS/2 Warp Server Configuration	46
Server Configuration:	46
Workstation Configuration:	47
Other Sources of Information	47
Configuring Internet Printing for Windows®	48
Internet Printing Installation	48
Overview	48
Brother Internet Print General Information	49
Brother Internet Print: Configuring the Brother Print Server	50
Print Server Configuration Checklist	50
Brother Internet Print: Using BRAdmin to Configure the Print Server	51
Brother Internet Print: Using a Web Browser to Configure the Print Server	52
Brother Internet Print: Using TELNET to Configure the Print Server	53
Brother Internet Print: Installing the BIP Software on Windows® 95/98/Me/2000/XP and Windows NT®4.0	54
Setup from CD-ROM	54
Adding a Second Brother Internet Port	57
Windows® 2000/XP IPP Printing	57
Specifying a Different URL	59
Other Sources of Information	59
Novell NetWare Printing	60
How to Configure Novell NetWare Printing	60
Overview	60
General Information	61
Creating a NDPS Printer Using NWADMIN for NetWare5	62
NDPS Manager	62
NDPS Broker	63
Creating a Printer Agent	64
Configuring NetWare 3 and NetWare 4 Systems	65
Configuring the Brother Print Server (Queue Server Mode in Bindery Emulation Mode) Using BRAdmin	65
Configuring the Brother Print Server (Queue Server Mode in NDS mode) Using BRAdmin	67
Configuring the Brother Print Server (Queue Server Mode in NDS Mode) Using Novell NWADMIN and BRAdmin	68
Configuring the Brother Print Server (Remote Printer Mode in NDS mode) Using Novell NWAdmin and BRAdmin	71
Configuring the Brother Print Server (Queue Server Mode in Bindery Emulation Mode) Using PCONSOLE and BRCONFIG	73
Configuring the Brother Print Server (Queue Server Mode in NDS Mode) Using PCONSOLE and BRCONFIG	74
Configuring the Brother Print Server (Remote Printer Mode) Using PCONSOLE and BRCONFIG	77
Other Sources of Information	81
Printing From a Macintosh®	82
Printing From a Macintosh® Using AppleTalk and TCP/IP or the Simple Network Configuration capabilities of Mac OS® X.	82
Overview	82
Macintosh® Configuration (Mac OS® 8.6 to 9.2)	84
How to Select the Print Server (AppleTalk/ EtherTalk)	85
1 Open the Chooser from the Apple Menu on the Macintosh®, and then click on the LaserWriter8 icon (if necessary, select the appropriate AppleTalk zone from the Network Control Panel).	85
2 Select BRN_xxxxxx_P1_AT, then click Create. xxxxxx is the last six digits of the Ethernet address.	85
How to Select the Print Server (TCP/IP)	85
1 Double click the Macintosh HD icon - the Applications (Mac OS® 9) folder - the Utilities folder - the Desktop Printer Utility ...	85
2 Select Printer LPR, and then click OK.	86
3 Click Change in PostScript Printer Description (PPD) File.	86
Macintosh® Configuration (Mac OS® X 10.1/10.2)	89
How to Select the Print Server (AppleTalk/ EtherTalk)	89
How to Select the Print Server (TCP/IP)	90
Printing from a Macitosh® Using the Simple Network Configuration capabilities of Mac OS® X (Mac OS® X 10.2.4 - 10.3 or greater)	91
How to Select the Printer Driver	91
Changing the Configuration	92
Other Sources of Information	92
DLC Printing	93
Printing from Windows NT®4.0 or Windows® 2000	93
Overview	93
Configuring DLC on Windows NT® 4.0 and Windows® 2000	93
Windows® 2000 Printer Setup	94
Windows NT®4.0 Printer Setup	95
Configuring DLC on Other Systems	96
Other Sources of Information	97
Web Based Management	98
How to use a Web Browser to Manage Your Device	98
Overview	98
How to Connect to Your Printer Using a Browser	99
Other Sources of Information	99
TCP/IP Configuration	100
Assigning TCP/IP Information	100
Overview	100
Using the Printer Control Panel to Allocate an IP Address (Printers with LCD Panels Only)	101
Changing the IP Address Using the BRAdmin Application	101
Using BRAdmin and the IPX/SPX Protocol to Set the IP Address	102
Using BRAdmin and the TCP/IP Protocol to Set the IP Address	103
Using DHCP to Configure the IP Address	104
Using APIPA to Configure the IP Address	104
Using ARP to Configure the Print Server IP Address	105
Using RARP to Configure the IP Address	107
Using BOOTP to Configure the IP Address	108
Configuring the IP Address with BRCONFIG	109
Changing the IP Address Settings with the TELNET Console	110
Troubleshooting	112
Overview	112
Installation Problems	112
Intermittent Problems	115
TCP/IP Troubleshooting	115
UNIX Troubleshooting	116
Windows NT®4.0/LAN Server (TCP/IP) Troubleshooting	118
Windows® 95/98/Me Peer to Peer Print (LPR) Troubleshooting	118
Windows® 95/98/Me Peer-to-Peer (HP JetAdmin Compatible Method) Troubleshooting	119
Windows® 95/98/Me and Windows NT®4.0 Peer-to- Peer Print (NetBIOS) Troubleshooting	119
Brother Internet Print (TCP/IP) Troubleshooting	120
Windows® 95/98/Me/2000/XP IPP Troubleshooting	120
Novell NetWare Troubleshooting	121
AppleTalk Troubleshooting	122
DLC/LLC Troubleshooting	123
Web Browser Troubleshooting (TCP/IP)	123
Appendix	124
Appendix A	124
General Information	124
BRAdmin (Recommended)	124
Web BRAdmin	124
HTTP (Recommended)	125
WebJetAdmin	125
TELNET	125
BRCONFIG	125
Using Services	126
General	126
Reloading the Print Server Firmware	127
General	127
Reloading Firmware Using BRAdmin	128
Reloading Process	129
Reloading Using the FTP Protocol from a Command Prompt	130
Reloading Using the FTP Protocol from a Web Browser	131