Canon BJ-200EX User Manual - Page 97
Print Quality Problems, See Using the Printer, for details
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Envelopes may not be loaded correctly. Make sure the envelopes are loaded properly: § The top of the envelope goes in first. § The flap is toward the sheet feeder. § The right side of the envelope is aligned against the right side of the sheet feeder. § The left side is aligned against the paper guide. Single envelopes may not be feeding correctly. Envelope mode may not be enabled. (See Chapter 3, Using the Printer, for details) For manual loading, make sure the envelope mode in your printer driver or your software application. If necessary, enable envelope mode using the printer's operator panel. Make sure you have set up envelope mode in your printer driver or your software application. If necessary, enable envelope mode using the printer's operator panel. NOTE: Use only commercial number 10 envelopes, which are 9.5 x 4.1 inches. Paper does not Your software application is Press the ON LINE button to set the printer off line. eject after printing not telling the printer to Press and hold the LF/FF button for one second eject the paper after printing. to eject the paper. To resume printing, press the ON LINE button. Repeated paper The paper you are using Fan the paper before stacking it in the sheet feeder. This jams occur may be causing the jams. keeps the sheets of paper from sticking together. Check that the paper you are using and your printing environment are within the specifications of the printer. See Appendix A, Specifications, for details. To clear paper jams, see page 123. Print Quality Problems If your print quality is not what you expect it to be, check the problems and solutions listed in the following table. Problem Print density is low Print is not clear White streaks or missing dots Cause Solution You are using HS mode and not Try HQ mode; the print density in HQ mode is higher getting satisfactory darkness. than HS mode. You are printing on the wrong Paper has a right side for printing. If the print quality is side of the paper. not as clear as you would like it to be, try turning the paper over and printing on the other side. Paper thickness lever may be set Make sure the paper thicknes lever (inside the printer) is for the wrong type of paper. set for your paper type. The paper you are using may not Make sure you are using the recommended paper. See be supported by the printer. Appendix A, Specificaitons, for paper specifications. The print head may need to be Clean the print head. See Chapter 6, Maintaining the cleaned. Printer, for details. You are not using a BC-02 ink Make sure you are using a BC-02 ink cartridge. If not, cartridge. replace the ink cartridge with a BC-02. Ink nozzles on the print head may Clean the print head. See Chapter 6, Maintaining the be clogged with dust. Printer, for details. Repeat cleaning if necessary. The ink cartridge may be installed Make sure the ink cartridge is installed correctly. incorrectly. The print medium being used may Use only print media specified in the Selecting Paper not be acceptable. Types section on page 35.