Canon BJ-200EX User Manual - Page 98

Windows Problems, should correct this problem.

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The print resolution set in the When printing in Epson LQ mode, printing at 180 dpi in printer driver may be 180 dpi and HS mode may cause white streaks. To remedy, select the the printer print mode may be HS HQ mode with the printer control panel. mode. The print head may be worn out. If the print head has expired, contact your local Canon authorized dealer and replace it with a new one. Blurred or The sleected print mode may not Select the print mode most suitable for your needs. smudged ink match your needs. When printing through the Canon BJ-200ex printer driver for Windows, select the suitable print mode from the printer driver dialog box. The print medium being used may Use only print media specified in Selecting Paper Types not be acceptable. on Page 35. The paper thickness lever may not Make sure the lever is left for plain paper, or be set correctly. transparencies. Set it to the right for thick paper or envelopes. You may be printing on the Paper has a right side for printing. If the print quality is wrong side of the sheet. not as clear as you would like, try turning the paper over and printing on the other side. You are not using a BC-02 ink Make sure you are using a BC-02 ink cartridge. If not, cartridge. replace the ink cartridge with a BC-02. Splashed dots Ink nozzles on the print head may Clean the print head. See Chapter 6, Maintaining the be clogged with ink. Printer, for details. Repeat cleaning if necessary. The paper thickness lever may not Make sure the lever is left for plain paper and be set correctly. transparencies, or right for thick paper or envelopes. Paper edge is The platen in the printer may be Clean the platen with a soft cloth (see chapter 6, soiled with ink soiled with ink. Maintaining the Printer, for details). Feed a few sheets of paper through the printer. The resolution selected via printer Check your software application to see what printing driver may be 180 dpi. resolution you have selected. Printing at 180 dpi will give the output a jagged look. Changing the resolution to 360 dpi should correct this problem. Output Try using the Smoothing mode. appears jagged Windows Problems If you are printing double height or double width characters or graphics containing a lot of diagonal lines, use the Smoothing mode. The following table contains problems and solutions related to using your printer with Windows applications. Problem Printer does not print or prints garbage. Cause Cable connections may not be secure. Solution Check that the cable and power cord connections are secure. Printer may not be turned Turn on the printer. on. Printer driver may not be Make sure the printer driver is properly installed and set up. set up. See Chapter 4, Using the Printer With Your Software, for details. Print Manager may be Check Print Manager for stalled print jobs caused by printer causing the problem. not being ready to accept data. Delete all stalled jobs, make sure printer is on line, and try to print again. If errors continue, turn off Print Manager.

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The print resolution set in the
printer driver may be 180 dpi and
the printer print mode may be HS
mode.
When printing in Epson LQ mode, printing at 180 dpi in
HS mode may cause white streaks. To remedy, select the
HQ mode with the printer control panel.
The print head may be worn out.
If the print head has expired, contact your local Canon
authorized dealer and replace it with a new one.
Blurred or
smudged ink
The sleected print mode may not
match your needs.
Select the print mode most suitable for your needs.
When printing through the Canon BJ-200ex printer
driver for Windows, select the suitable print mode from
the printer driver dialog box.
The print medium being used may
not be acceptable.
Use only print media specified in Selecting Paper Types
on Page 35.
The paper thickness lever may not
be set correctly.
Make sure the lever is left for plain paper, or
transparencies. Set it to the right for thick paper or
envelopes.
You may be printing on the
wrong side of the sheet.
Paper has a right side for printing. If the print quality is
not as clear as you would like, try turning the paper over
and printing on the other side.
You are not using a BC-02 ink
cartridge.
Make sure you are using a BC-02 ink cartridge. If not,
replace the ink cartridge with a BC-02.
Splashed dots
Ink nozzles on the print head may
be clogged with ink.
Clean the print head. See Chapter 6, Maintaining the
Printer, for details. Repeat cleaning if necessary.
The paper thickness lever may not
be set correctly.
Make sure the lever is left for plain paper and
transparencies, or right for thick paper or envelopes.
Paper edge is
soiled with ink
The platen in the printer may be
soiled with ink.
Clean the platen with a soft cloth (see chapter 6,
Maintaining the Printer, for details).
Feed a few sheets of paper through the printer.
The resolution selected via printer
driver may be 180 dpi.
Check your software application to see what printing
resolution you have selected.
Printing at 180 dpi will give the output a
jagged look. Changing the resolution to 360 dpi
should correct this problem.
Output
appears jagged
Try using the Smoothing mode.
If you are printing double height or double width
characters or graphics containing a lot of diagonal lines,
use the Smoothing mode.
Windows Problems
The following table contains problems and solutions related
to using your printer with Windows applications.
Problem
Cause
Solution
Printer does not
print or prints
garbage.
Cable connections may
not be secure.
Check that the cable and power cord connections are secure.
Printer may not be turned
on.
Turn on the printer.
Printer driver may not be
set up.
Make sure the printer driver is properly installed and set up.
See Chapter 4,
Using the Printer With Your Software
, for
details.
Print Manager may be
causing the problem.
Check Print Manager for stalled print jobs caused by printer
not being ready to accept data. Delete all stalled jobs, make
sure printer is on line, and try to print again. If errors
continue, turn off Print Manager.